Explanation / Rationale

i. Is true. The SDLC has an influence on the test process
ii. Is false. The number of defects detected in previous projects may have some influence, but this is not as significant as i, iii and iv
iii. Is true. The identified product risks are one of the most important factors influencing the test process
iv. Is true. Regulatory requirements are important factors influencing the test process
v. Is false. The test environment has no significant influence on the test process

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Strong communication skills, active listening, and teamwork abilities enable a tester to interact effectively with all stakeholders, however a deep knowledge of a variety of computer games that allowed them to get on well with one developer is not an example of a generic skill useful to testers
b) Is correct. Domain knowledge that can be used to understand and communicate with end-users and business representatives is one of the generic skills required by testers. A tester with experience as a pilot would make them better able to appreciate the acceptance criteria for the helicopter control system
c) Is not correct. Although programming skills could be considered as technical knowledge which can increase efficiency when utilizing some test tools, it is unlikely that these skills would improve their communication with business analysts
d) Is not correct. Although thoroughness, attention to detail, curiosity, and a methodical approach to identifying hard-to-find defects are all useful generic skills for testers, it is doubtful they would be generating test cases prior to starting exploratory testing. This is because one of the main tenets of exploratory testing is that the test cases are generated during the testing, not scripted in advance

Explanation / Rationale

a) Is not correct. This acceptance criterion describes what rules or regulations the system must adhere to (in this case, the right to be forgotten). This is an example of a rule-oriented acceptance criterion
b) Is correct. This acceptance criterion describes an example scenario that must be realizable by the system. This is an example of a scenario-oriented acceptance criterion
c) Is not correct. This sentence looks more like a line of code that implements some business rule. Acceptance criteria should be written in collaboration with business representatives, and therefore should be written in language they understand. This sentence will most likely be unintelligible to these stakeholders
d) Is not correct. This acceptance criterion describes what rules or regulations the system must adhere to and how compliance will be ensured. Therefore, this is an example of a rule-oriented acceptance criterion, not a scenario-based acceptance criterion

Explanation / Rationale

Risk assessment can use a quantitative or qualitative approach, or a mix of them. In the quantitative approach the risk level is calculated as the multiplication of risk likelihood and risk impact. So, Risk level = Risk likelihood * Risk impact
Then, Risk impact = Risk level / Risk likelihood.
In our case, Risk impact = $1,000 / 50% = $1,000 / 0.5 = $2,000.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Planning poker can estimate effort for a user story that is already written. It does not help in understanding what should be delivered
b) Is not correct. Reviews are not a collaborative user story writing practice
c) Is not correct. Iteration planning is a project-related practice, used to plan the work, not to understand what needs to be delivered
d) Is correct. Conversation explains how the software will be used and often allows the team to define meaningful acceptance criteria, thus obtaining a shared vision of what should be delivered

Explanation / Rationale

a) Is not correct. In the whole-team approach, testers play a vital role by sharing their testing expertise with the team and guiding product development. They collaborate with other team members to achieve the desired quality levels and work with business representatives to create acceptance tests. Testers also partner with developers to determine the optimal test strategy and automation approaches
b) Is correct. By leveraging the diverse skill sets of each team member most effectively, the whole-team approach fosters superior team dynamics, promotes robust communication and collaboration, and generates a synergistic effect that benefits the entire project
c) Is not correct. The whole-team approach allows any team member with the requisite skills and knowledge to undertake any task, thus specialist team members are not an advantage of this approach
d) Is not correct. There is no specific guidance on the optimum size of teams using the whole-team approach, and there is no suggestion that larger teams are better

Explanation / Rationale

There are five columns in the decision table. Each test case covers one of them.

TC1 and TC2 both cover Rule 4
TC3 and TC4 both cover Rule 2
TC5 covers Rule 5

So, these five test cases cover three out of five columns, achieving a coverage of (3/5)*100% = 60%. Therefore, option b) is the CORRECT option.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. Adding this information allows the developer to use the same input data, so it is more likely they will be able to reproduce the failure quickly and so identify the defect faster
b) Is not correct. Adding the value of Priority will not help in reproducing the defect itself
c) Is not correct. Although some of this information may be of value, adding the memory dumps and database snapshots after each step will be too much, because most of these artefacts will contain useless information for the developer, and make the report less readable. It will also require the developer to spend a lot of time analyzing this information, which will lengthen the repair process
d) Is not correct. The question was about helping the developer to reproduce the defect observed for a specific environment configuration

Explanation / Rationale

a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct. This rule holds for all SDLC models

Explanation / Rationale

Considering each of the listed task descriptions:

1. The quality characteristics to be evaluated and the exit criteria are selected - (Planning (C): Defining the review scope, purpose, work product to be reviewed, quality characteristics to be evaluated, areas of focus, exit criteria, supporting information such as standards, effort, and timeframes.)
2. Everyone has access to the work product - (Review initiation (B): Ensuring all participants have access to the work product and necessary resources, and clarifying their roles and responsibilities.)
3. Anomalies are identified in the work product - (Individual review (A): Evaluating the work product's quality, identifying and logging anomalies, recommendations, and questions using review techniques like checklist-based and scenario-based reviewing.)
4. Anomalies are analyzed and discussed - (Communication and analysis (D): Analyzing and discussing each anomaly, determining its status, ownership, and required actions, and making review decisions, normally in a meeting. This could include determining the need for a follow-up review.)

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct. The correct match is: 1C, 2B, 3A, 4D

Explanation / Rationale

i. Is true. Having domain knowledge is an important tester skill
ii. Is false. This is a task of the business analyst together with the business representative
iii. Is true. Being a good team player is an important skill
iv. Is false. Planning and organizing the work of the team is a task of the test manager or, mostly in an Agile software development project, the whole team and not just the tester
v. Is true. Critical thinking is one of the most important skills of testers

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. DevOps generally increases the visibility of non-functional quality characteristics, such as performance and reliability
b) Is not correct. Automated processes like continuous integration/continuous delivery (CI/CD) used in DevOps facilitate stable test environments
c) Is not correct. Automated processes like CI/CD used in DevOps generally reduce the need for manual testing
d) Is correct. DevOps implementation can pose several risks and challenges, including the need to define and set up the delivery pipeline, introduce and maintain CI/CD tools, and establish and maintain test automation

Explanation / Rationale

a) Is not correct. It is impossible to prove that there are no defects anymore in the system under test. See testing principle 1
b) Is not correct. See testing principle 7
c) Is correct. Testing finds defects and failures which reduces the level of risk and at the same time gives more confidence in the quality level of the test object
d) Is not correct. It is impossible to test all combinations of inputs (see testing principle 2)

Explanation / Rationale

a) Is not correct. The document does not refer to the test object’s internal structure but specifies the desired behavior of the test object. Therefore, white-box test techniques will not be helpful in designing test cases
b) Is correct. The document is a requirement that specifies the desired behavior of the test object. Therefore, the most suitable test techniques in this case are the black-box test techniques (e.g., Boundary Value Analysis or Decision Table Testing)
c) Is not correct. Although experience-based test techniques can be used to design test cases based on this document, black-box test techniques will be more suitable. The document describes a precise business rule and, in addition, wording like "exceeds $100" suggests the existence of important equivalence partition boundaries that should be tested using black-box test techniques like boundary value analysis
d) Is not correct. Risk-based test techniques are not a recognized type of test technique

Explanation / Rationale

a) Is not correct. Exploratory testing uses test charters, not a list of possible defects/failures. Although exploratory testing can incorporate the use of other test techniques, in this case fault attack is the most likely option
b) Is correct. This is a list of possible failures. Fault attacks are a methodical approach to the implementation of error guessing and require the tester to create or acquire a list of possible errors, defects and failures, and to design tests that will identify defects associated with the errors, expose the defects, or cause the failures
c) Is not correct. The tester is using a checklist of items to support their testing. Both error guessing and checklist-based testing use such lists, however, the list here is of possible failures, not test conditions, and so the MOST PROBABLE test technique is fault attack, which focuses on errors, defects and failures
d) Is not correct. BVA is based on an analysis of boundary values of equivalence partitions. The above list does not mention equivalence partitions or their boundaries

Explanation / Rationale

a) Is not correct. Retrospectives are more useful for identifying improvement opportunities and have little importance for clients
b) Is not correct. Business representatives are not giving feedback about the product itself. Therefore, there is no financial gain to the organization
c) Is correct. Regularly conducted retrospectives, when appropriate follow up activities occur, are critical to continual improvement of development and testing
d) Is not correct. Courage and respect are values of Extreme Programming and are not closely related to retrospectives

Explanation / Rationale

Considering each of the listed risks and their mitigations:

1. Long system responses (1) can be tested in performance testing (B)
2. Changes of consumers’ preferences (2) are usually out of our control, so usually we accept this risk (A)
3. Flooding of the server room (3) can cause significant loss, so we should transfer the risk, e.g., by buying an insurance policy (D)
4. That patients above a certain age receive inaccurate reports (4) suggests a potential boundary problem, which can be effectively detected with techniques like BVA (C)

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct combinations of risk and mitigation are: 1B, 2A, 3D and 4C
d) Is not correct

Explanation / Rationale

a) Is not correct. Decision table testing is a black-box test technique, so it is specification-based, not structure-based – the test cases are not based on the decisions in the source code. In branch testing, the test cases are derived from knowledge of the control flow of the test object
b) Is not correct. Anticipation of potential defects is used in error guessing (an experience-based test technique), not in branch testing (a structure-based technique). In decision table testing, the test cases are derived from the specification that describes the business logic
c) Is not correct. If a test case is based on the knowledge of the control flow of the test object, it is a white-box test technique. Decision table testing is typically based on an analysis of business logic, so it is a black-box test technique. In branch testing, test cases are not derived from the specification – this would make it a black-box test technique. Branch testing is a white-box test technique, where test cases are derived based on the source code structure
d) Is correct. Decision table testing is a black-box test technique, so it is based on an analysis of the specified behavior of the test object without reference to its internal structure. Therefore, the test cases are independent of how the software is implemented. Branch testing is a white-box test technique, so test cases are based on an analysis of the test object’s internal structure and processing. As the test cases are dependent on how the software is designed and coded, they can only be created after the design or implementation of the test object

Explanation / Rationale

a) Is correct. A fundamental strength that all white-box test techniques share is that the entire software implementation is taken into account during testing, which facilitates defect detection even when the software specification is vague, outdated or incomplete. This means white-box testing can find defects such as an extra feature added to the code (either accidentally or deliberately) that is not supposed to be there, which black-box testing cannot detect
b) Is not correct. The fact that the coverage can be precisely defined is not the right reason. The achieved level of coverage would have much more impact than the possibility to measure the coverage
c) Is not correct. If the software does not implement one or more requirements, white-box testing is unlikely to detect the resulting defects of omission
d) Is not correct. While this is true, this is not the right answer, because there is no connection between the capability to be used in both static testing and dynamic testing and the claim that white-box testing facilitates defect detection with poor specifications

Explanation / Rationale

The five listed descriptions and the corresponding review process activities are:

1. This describes part of the ‘communication and analysis’ activity
2. This describes part of the ‘fixing and reporting’ activity
3. This describes part of the ‘individual review’ activity
4. This describes part of the ‘planning’ activity
5. This describes part of the ‘review initiation’ activity

The generic review process from ISO/IEC 20246, which is outlined in the syllabus, comprises the following activities in this logical order:

• Planning (4)
• Review initiation (5)
• Individual review (3)
• Communication and analysis (1)
• Fixing and reporting (2)

Thus:
a) Is not correct
b) Is correct. The correct sequence of activities is: 4 – 5 – 3 – 1 – 2
c) Is not correct
d) Is not correct

Explanation / Rationale

We want to run test cases according to their priorities, but we also need to consider the dependencies.
If we only consider priorities, we want to first run TC 5 and TC 7 (highest priority), then TC 1, TC 3, and TC 4, and finally TC 2 and TC 6 (lowest priority).
However, in order to run TC 7, we need to first run TC 4.
In order to run TC 5, we need to run TC 4 and TC 2, but TC 2 is blocked by TC 1, which should be run prior to TC 2.
So, in order to run priority 1 test cases as early as possible, the first five test cases should be: TC 4 - TC 7 - TC 1 - TC 2 - TC 5.
Next, we need to run TC 3, because it has higher priority than TC 6.
Thus the full schedule will be TC 4 – TC 7 – TC 1 – TC 2 – TC 5 – TC 3 – TC 6.
So, the sixth test case will be TC 3.

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Most work products can be examined using some form of static testing, and a contract must be interpretable by humans and so could be reviewed, which is a form of static testing
b) Is not correct. Most work products can be examined using some form of static testing, and a test plan must be interpretable by humans and so could be reviewed, which is a form of static testing
c) Is correct. Most work products can be examined using some form of static testing; however it is not suitable for work products that are too complex for human interpretation and should not be analyzed by tools, and encrypted code is too complex for humans and if it is properly encrypted it will not be analyzable by most tools
d) Is not correct. Most work products can be examined using some form of static testing, and a test charter must be interpretable by humans and so could be reviewed, which is a form of static testing

Explanation / Rationale

a) Is not correct. Assuming that testers could check the ease of changing the currency exchange system then it would be done by maintainability testing rather than maintenance testing, so this is not a trigger for maintenance testing
b) Is correct. A system modification (such as a fix or enhancement) is an example of a trigger for maintenance testing. The removal of the refund option of the currency exchange system was a fix that would lead to maintenance testing
c) Is not correct. If the agile team has started developing a user story that adds a new customer loyalty feature to the currency exchange system, then this will result in them testing the new feature, and then they would perform regression testing. No maintenance testing is required in this situation
d) Is not correct. Reconfiguration of the currency exchange system to support both the local language and English currency transactions is not a system modification, a change to the operational environment, or a system retirement, which are the three triggers for maintenance testing

Explanation / Rationale

a) Is correct. Since 100% statement coverage is achieved, every statement, including the ones with defects, must have been executed and evaluated at least once
b) Is not correct. Coverage depends on what is tested, not on the number of test cases. For example, for code “if (x==0) y=1”, one test case (x=0) achieves 100% statement coverage, but two test cases (x=1) and (x=2) together achieve only 50% statement coverage
c) Is not correct. If there is a loop in the code there may be an infinite number of possible paths, so it is not possible to execute all the possible paths in the code
d) Is not correct. Exhaustive testing is not possible (see the seven testing principles section in the syllabus). For example, for code “input x; print x” any single test with arbitrary x achieves 100% statement coverage, but covers one input value

Explanation / Rationale

a) Is not correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
b) Is correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
c) Is not correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
d) Is not correct. This is the list of properties that each user story should have, not the description of the collaboration-based approach

Explanation / Rationale

a) Is not correct. Coverage is always defined as the percentage of the covered elements. Therefore, it cannot exceed 100%
b) Is correct. If the statements executed by T1 and T2 were disjoint, the coverage of the test suite {T1, T2} would be 105%, which is impossible (see answer a). Therefore, at least 5% of executable statements must have been executed by both T1 and T2
c) Is not correct. Statement coverage does not tell us anything about the number of non-executable statements in the code
d) Is not correct. Even if a test suite achieves full statement coverage, this does not imply achieving full branch coverage

Explanation / Rationale

a) Is not correct. This sequence of five events covers 4 different valid transitions (both “NotAvailable” events correspond to the same transition between S1 and S3). This test case covers 4 out of 7 valid transitions
b) Is correct. This sequence of five events covers 5 different transitions (the first “Available” event corresponds to a transition between S1 and S2, and the second “Available” event corresponds to a transition between S3 and S2, so two different transitions are covered). This test case covers 5 out of 7 valid transitions and achieves the highest valid transitions coverage
c) Is not correct. This sequence of five events covers 3 different transitions (both “Available” events correspond to the same transition from S1 to S2; both “ChangeRoom” events correspond to the same transition from S2 to S1). This test case covers 3 out of 7 valid transitions
d) Is not correct. This sequence of five events does not represent a feasible test case, because after “Cancel” the system ends up in the End state and no further valid transitions can be executed

Explanation / Rationale

a) Is not correct. Testers should review work products as soon as drafts are available to enable early testing as part of a shift-left approach. If they waited until the next development phase, then unnecessary development (and test) work could be started on unreviewed, flawed work products
b) Is correct. Testers should review work products as soon as drafts are available to enable early testing as part of a shift-left approach
c) Is not correct. Testers typically review work products that form the test basis as part of test analysis, not before test analysis and design
d) Is not correct. Testers should review work products as soon as drafts are available to enable early testing as part of a shift-left approach. Waiting until they are published means that any defects that could be found by tester review will be in the published document

Explanation / Rationale

In the three-point estimation technique:

E = (optimistic + 4*most likely + pessimistic)/6

E = (2+(4*11)+14)/6 = 10

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

The average development effort is $900,000 and the average test effort is $90,000 (calculated from the four projects).
The average test-to-development effort ratio is 1:10 ($90,000 : $900,000), which means that historically, on average, the test effort is 10% of the development effort.
So if the development effort is estimated to be $800,000, the estimated test effort is estimated as:

10% * $800,000 = 0.1 * $800,000 = $80,000.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Component testing (also called unit testing) involves testing individual components in isolation and is mostly verification against a specification, rather than validation against user needs. However, this testing is not normally performed by testers, as developers usually carry out this testing in their development environment
b) Is not correct. Component integration testing involves testing the interfaces and interactions between components and is mostly verification against a specification, rather than validation against user needs. However, this testing is not normally performed by testers, as developers usually carry out this testing
c) Is not correct. System integration testing examines the interfaces with other systems and external services and is mostly verification against a specification, rather than validation against user needs. This type of testing is also most often performed by testers
d) Is correct. Acceptance testing focuses on validating that the system meets the user's business needs and is ready for deployment. Ideally, this testing is carried out by the end users

Explanation / Rationale

a) Is correct. The primary benefit of independence in testing is that testers are more likely to identify different types of failures and defects compared to developers, due to their varied backgrounds, technical viewpoints, and potential biases, including cognitive bias. However, the main disadvantage of independence in testing is that testers may become isolated from the development team, leading to communication problems, a lack of collaboration, and potentially an adversarial relationship, with testers being blamed for delays and bottlenecks in the release process
b) Is not correct. A developer’s familiarity with the code does not mean that they rarely find defects in it, instead this familiarity means they can efficiently find many defects in their own code. And, rather than developers and testers having a shared background, developers having a different background to testers is normally cited as the reason that testers and developers find different kinds of defects
c) Is not correct. Testing can be conducted at different levels of independence, ranging from no independence for the author to very high independence for testers from outside the organization. In most projects, multiple levels of independence are utilized, with developers performing component and component integration testing, the test team performing system and system integration testing, and business representatives performing acceptance testing. So, testers can be in the developer’s team and do not need to come from outside the organization. Knowledge of the application domain will change from case-to-case and is not dependent on the level of independence
d) Is not correct. Testing can be conducted at different levels of independence, ranging from no independence for the author to very high independence for testers from outside the organization, with testers from outside the developer’s team generally more independent than testers from within the team. However, there is more reason to believe that testers from outside the team are likely to be more isolated from the developers and so are more likely to be blamed for delays in product release

Explanation / Rationale

a) Is not correct. Confirmation testing to check that the updates have resulted in a correct implementation is necessary, however, it would then be sensible to perform regression testing to ensure that no defects have been introduced or uncovered in unchanged areas of the system
b) Is correct. Confirmation testing will check that the updates have resulted in a correct implementation, and then regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system
c) Is not correct. Regression testing should be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system when the update was made, however it is also necessary to perform confirmation testing that will check that the updates have resulted in a correct implementation
d) Is not correct. Confirmation testing will check that the updates have resulted in a correct implementation, and regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system. However, when performed (i.e., when an update needs to be tested), confirmation testing precedes regression testing

Explanation / Rationale

a) Is not correct. Estimating the test effort is part of test planning
b) Is correct. This is an example of defining test conditions which is a part of test analysis
c) Is not correct. Using test techniques to derive coverage items is a part of test design
d) Is not correct. Reporting defects found during dynamic testing is a part of test execution

Explanation / Rationale

a) Is not correct. Risk monitoring is part of risk control, not risk analysis
b) Is not correct. Risk identification itself does not allow us to implement risk mitigation activities. The mitigating actions are defined during the risk control phase
c) Is correct. This is an example of how risk analysis influences the thoroughness and scope of testing
d) Is not correct. Coverage items are derived using test techniques, not through risk analysis

Explanation / Rationale

a) Is not correct. Checklists should contain test conditions to be verified. This is an example of an error, not a test condition; even if the tester was able to deduce some potential test conditions from the examples of errors, this error description is too general
b) Is not correct. Checklists should not contain items that are better suited as exit criteria. This is an example of an exit criterion
c) Is not correct. Checklists should not contain items that are too general. This is a very general item, which practically describes the goal of testing
d) Is correct. This is an example of a test condition that can be checked by a human

Explanation / Rationale

a) Is not correct. Test automation does not introduce unknown regressions in production
b) Is correct. Wrong allocation of effort to maintain testware is a risk
c) Is not correct. Test tools must be selected so that they and their testware can be relied upon
d) Is not correct. The primary goal of test automation is to reduce manual testing. So, this is a benefit, not a risk

Explanation / Rationale

a) Is correct. Debugging is the process of finding, analyzing, and removing the causes of failures in a component or system
b) Is not correct. Testing is the process concerned with planning, preparation and evaluation of a component or system and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects. It is not related to fixing causes of failures
c) Is not correct. Requirement elicitation is the process of gathering, capturing, and consolidating requirements from available sources. It is not related to fixing causes of failures
d) Is not correct. Defect management is the process of recognizing, recording, classifying, investigating, resolving, and disposing of defects. It is not related to fixing causes of failures

Explanation / Rationale

a) Is correct. The test plan may include test data requirements (as part of the test approach), but not the detailed test data for test cases. Test data is part of the test cases, not the test plan. Also, it is usually impossible to define such data when the test plan is created, because it is not exactly known what the components will look like
b) Is not correct. One of the purposes of a test plan is to help ensure that the performed test activities will meet the established criteria, by including entry criteria and exit criteria. The code coverage criteria are an example of such criteria for the component test level
c) Is not correct. Documentation templates are typical content of a test plan. This helps to facilitate communication between the stakeholders by defining a standard way of communicating or reporting
d) Is not correct. One of the purposes of a test plan is to demonstrate that testing will adhere to the existing test policy and test strategy, or to explain why the testing will deviate from them. This is an example of explaining the deviation, regarding the test levels that will be (or will not be) followed

Explanation / Rationale

a) Is not correct. We want to check that Special users have the rights of Regular users, so we need to test access rights for a Special user, not for a Regular user
b) Is not correct. We want to check that Special users have the rights of Regular users, so we need to test access rights for a Special user, not for a Regular user
c) Is not correct. There is no floor 5 described in the acceptance criteria. The test cases should not extend the scope of the user story. But even if we would like to perform negative testing, this test is not directly related to AC3
d) Is correct. This way we can check if a Special user can access floors which are accessible to a Regular user