Explanation / Rationale

a) Is not correct. One of the purposes of retrospectives is to identify potential process improvements, which, if put into practice, should result in the quality of future outputs of the development process (test objects) being higher. So, this is likely to occur as a result of a retrospective
b) Is not correct. A benefit of retrospectives for testing includes increased test efficiency through process improvements. So, this is likely to occur as a result of a retrospective
c) Is correct. Participants at retrospectives typically include testers, developers, architects, product owners, and business analysts, but end users are rarely invited or attend these meetings – and they are also unlikely to receive any reports from these meetings. So, it is very unlikely that they will learn and understand more about the development and test processes through retrospectives
d) Is not correct. A benefit of retrospectives for testing includes improved quality of testware (including automated test scripts) through joint reviews with developers. So, this is likely to occur as a result of a retrospective

Explanation / Rationale

The domain for the password length has three equivalence partitions:

• passwords too short {0, 1, …, 4, 5}
• passwords OK {6, 7, …, 11, 12}
• passwords too long {13, 14, …}

To achieve full coverage for 3-value BVA we need to test the following values:

0, 1, 4, 5, 6, 7, 11, 12, 13, 14.

Since 2-value BVA is already covered, this means that we have already tested the passwords of length:

0, 5, 6, 12 and 13.

This means that the additional lengths that need to be covered to move from 2-value to 3-value are:

1, 4, 7, 11 and 14.

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is not correct. Although it is true that the tester can implement and execute detailed test cases based on the checklist, it does not explain how this would result in increased coverage
b) Is not correct. Checklist items should not be automated. But even if they are, the automated test scripts always execute the tests in the same way, which usually does not result in increased coverage
c) Is not correct. It is true that each checklist item should be tested separately and independently. But this impacts the test execution order and does not impact the achieved coverage, and so does not result in increased coverage
d) Is correct. If the checklists are high-level, some variability in the actual testing is likely to occur, resulting in potentially greater coverage but less repeatability. If two testers follow a checklist of high-level items, each of them may use different test data, test steps, etc. This way, one tester will probably cover some areas not covered by the other tester and this will result in increased coverage

Explanation / Rationale

Considering each of the listed testware, and the test activity that produces it:

i. The test completion report is an output of the test completion activity
ii. Data held in a database used for test inputs and expected results is the test data - output of test implementation activity
iii. The list of elements needed to build the test environment is the test environment requirements - output of test design activity.
iv. Documented sequences of test cases in execution order are the test procedures - output of test implementation activity
v. Test cases - output of test design activity

Test implementation produces the following outputs: test procedures (iv), automated test scripts, test suites, test data (ii), test execution schedule, and test environment elements such as stubs, drivers, simulators, and service virtualizations.

Thus:
a) Is correct. Items ii and iv in the list are produced as a result of test implementation
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The whole-team approach allows any team member with the requisite skills and knowledge to undertake any task, however that does not mean that team members can take on any role at any time. Typically, they only take on roles in which they are competent, and there is no suggestion that every team member can do every role
b) Is not correct. The whole-team approach applies to how a single team (typically in Agile software development) works; it does not cover how multiple teams are supposed to work on larger projects, and it does not suggest that only one ‘whole’ team is needed for a complete project
c) Is not correct. The whole-team approach does not expect every team member to be involved in every important decision. For instance, there is no need for the business representative (i.e. the Product Owner) to be involved in every technical decision that does not affect the business outcome and implementing such an approach would unnecessarily slow down the team’s progress
d) Is correct. By leveraging the diverse skill sets of each team member most effectively, the whole-team approach fosters superior team dynamics, promotes robust communication and collaboration, and generates a team synergy that benefits the entire project

Explanation / Rationale

Using the three-point estimation technique, the final estimate (E) is calculated as:

E = (a + 4*m + b) / 6,

where a is the most optimistic estimate, m is the most likely estimate, and b is the most pessimistic estimate.

Thus:
a) Is correct. In this case, the estimate for executing a single test case is:

E = (1h + 4*3h + 8h) / 6 = 3.5 hours

So, the total time needed for the tester to execute 4 test cases is:

3.5h * 4 = 14 hours

b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. ‘The capability of generating test cases without access to the test basis’ is not possible. The generation of test cases by either testers or tools requires access to the test basis
b) Is not correct. ‘The achievement of increased coverage through more objective assessment’ is not a direct benefit of test automation. Test automation will provide more objective assessment of coverage, however that objective assessment will not increase the coverage. Only by using the results of the coverage to write further test cases can the coverage possibly be increased
c) Is not correct. ‘The increase in test execution times available with higher processing power’ is a contradictory statement as higher processing power would normally reduce execution times, and increased execution times are not a benefit as the testing would take longer
d) Is correct. The prevention of human errors through greater consistency and repeatability is a benefit of test automation as test automation cannot suffer from human errors. For instance, it means that tests are consistently derived from requirements, test data is created in a systematic manner, and tests are executed by a tool in the same order with the same frequency

Explanation / Rationale

a) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, here we are attempting to equate test levels with development levels, and, although we know what is meant by ‘test levels’, there is no common understanding of the term ‘ development level’
b) Is not correct. Every software development activity has a corresponding test activity; however test objectives are quite different. For instance, there might be a test objective of ensuring that a test object adheres to a contractual requirement that a certain type of testing must be performed before delivery. In this case there is no reason for there to be a corresponding development objective
c) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, the same symmetry does not apply to testing and user activities. For instance, for some systems it is difficult to even identify the end users. Also, some test activities are focused on developers (e.g., testing for ease of maintainability), which has no user aspect to it
d) Is correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity

Explanation / Rationale

Considering each of the listed tool categories:

i. Collaboration tools – facilitate communication. Communication does not include the facilitation of test execution
ii. DevOps tools - support the DevOps delivery pipeline, workflow tracking, automated build process(es) and CI/CD. The delivery pipeline and CI/CD both include the facilitation of test execution, such as component testing for CI
iii. Management tools – increase the test process efficiency by facilitating management of the SDLC, requirements, tests, defects and configuration. The management of these items does not include the facilitation of test execution
iv. Non-functional testing tools – allow the tester to perform non-functional testing that is difficult or impossible to perform manually. Non-functional testing can include both static testing and dynamic testing, including test execution
v. Test design and implementation tools – facilitate generation of test cases, test data and test procedures. The generation of this testware does not include the facilitation of test execution

Thus:
a) Is not correct
b) Is correct. Both DevOps tools (ii) and Non-functional testing tools (iv) facilitate test execution
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. While the sentence is true, it does not provide much value for the developer
b) Is correct. From the test results it seems that the system ignores duplicates and sorts the list disregarding the repetitions. This is probably the cause of failures in TC3, TC4, TC5. Such information may help the developer to find the defect and fix it more efficiently
c) Is not correct. The system does not fail in sorting negative numbers. The problem is rather in disregarding duplicates
d) Is not correct. The test cases TC3, TC4 and TC5 fail, but we aren’t aware that the test cases have any defects

Explanation / Rationale

a) Is not correct. We do not accept the risk; concrete actions are proposed
b) Is not correct. No contingency plans are proposed
c) Is correct. The proposed actions are related to testing, which is a form of risk mitigation
d) Is not correct. Risk is not transferred but mitigated

Explanation / Rationale

a) Is correct. A fundamental strength that all white-box test techniques share is that the entire software implementation is taken into account during testing, which facilitates defect detection even when the software specification is vague, outdated or incomplete. This means white-box testing can find defects such as an extra feature added to the code (either accidentally or deliberately) that is not supposed to be there, which black-box testing cannot detect
b) Is not correct. The fact that the coverage can be precisely defined is not the right reason. The achieved level of coverage would have much more impact than the possibility to measure the coverage
c) Is not correct. If the software does not implement one or more requirements, white-box testing is unlikely to detect the resulting defects of omission
d) Is not correct. While this is true, this is not the right answer, because there is no connection between the capability to be used in both static testing and dynamic testing and the claim that white-box testing facilitates defect detection with poor specifications

Explanation / Rationale

a) Is not correct. DevOps enhances testing in several ways, such as by providing fast feedback on code quality, automated regression testing that minimizes regression risk, and promoting a shift-left approach with high-quality code submission and component tests. This is largely provided through continuous integration, where the developers submit component (unit) tests with their new code, which must pass for the code to be admitted to the build. Therefore, developers do need to complete component testin
b) Is correct. DevOps enhances testing in several ways, such as by providing fast feedback on code quality, automated regression testing that minimizes regression risk, and promoting a shift-left approach with high-quality code submission and component tests
c) Is not correct. DevOps enhances testing in several ways, such as by providing fast feedback on code quality, automated regression testing that minimizes regression risk, and promoting a shift-left approach with high-quality code submission and component tests. Testers do not attempt to treat developers and operations equally by spending more time on release testing, although a shift-right approach to testing (testing in production) may well be used
d) Is not correct. Automated processes like continuous integration/continuous delivery (CI/CD) in DevOps facilitate stable test environments and reduce the need for manual testing, however, there is a risk of overlooking the importance of manual testing, especially from a user's perspective

Explanation / Rationale

a) Is correct. This principle means that if the same tests are repeated over and over again, eventually these tests no longer find any new defects. This is probably why the tests all passed in this release as well
b) Is not correct. This principle says about the mistaken belief that just finding and fixing a large number of defects will ensure the success of a system
c) Is not correct. This principle says that a small number of components usually contain most of the defects
d) Is not correct. This principle states that testing all combinations of inputs and preconditions is not feasible

Explanation / Rationale

a) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
b) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
c) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
d) Is correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach

Explanation / Rationale

a) Is not correct. Quality should be the responsibility of everyone working on the project and not the sole responsibility of the test team
b) Is not correct. First, it is not a benefit if an external test team does not meet delivery deadlines, and second, there is no reason to believe that external test teams will feel they do not have to meet strict delivery deadlines
c) Is not correct. It is bad practice for the test team to work in complete isolation, and we would expect an external test team to be concerned with changing project requirements and communicating well with developers
d) Is correct. Specifications are never perfect, meaning that assumptions will have to be made by the developer. An independent tester is useful in that they can challenge and verify the assumptions and subsequent interpretation made by the developer

Explanation / Rationale

a) Is not correct. Impediments to testing can be high level and business-related, so this is an important piece of information for business stakeholders
b) Is correct. Branch testing is a technical metric used by developers and technical testers. This information is of no interest to business representatives
c) Is not correct. Test progress is project related, so it may be useful for business representatives
d) Is not correct. Risks impact product quality, so it may be useful for business representatives

Explanation / Rationale

a) Is correct. This is something that can (and should) be checked before the code is submitted to version control
b) Is not correct. This is something that can be checked after step (2) is performed, because merge conflict reporting can be done after the code is submitted and merged
c) Is not correct. This fits better as the entry criterion for step (3)
d) Is not correct. This fits better as the exit criterion for step (3)

Explanation / Rationale

Considering each of the listed test activities and their output testware:

A. Test analysis - prioritized test conditions (4) (e.g., acceptance criteria), and defect reports for defects identified in the test basis
B. Test design - prioritized test cases, test charters, coverage items (1), test data requirements, and test environment requirements
C. Test implementation - test procedures, automated test scripts, test suites, test data, test execution schedule (3), and test environment elements such as stubs, drivers, simulators, and service virtualizations
D. Test completion - test completion report, documented lessons learned, action items for improvement, and change requests (2) (as product backlog items)

Thus:
a) Is correct. The correct match is: 1B, 2D, 3C, 4A
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Traceability between the mitigated risks and passing test cases provides little information, because to be mitigated (by testing) the risks would need to have a corresponding passing test case. To be able to assess residual risk, traceability between all risks and test results needs to be available, so that the risks that do not have a corresponding passing test can be identified as the residual risks
b) Is correct. Traceability between user requirements and test execution results provides an indication of which user requirements have been tested and so provides a means of measuring project progress (in the context of testing) against business goals
c) Is not correct. It is not clear that failing test cases provide an indication of tester skills any more than passing test cases. It would partly depend on the test objective (e.g., building confidence or causing failures). Also, such measurement of testers based on passing and failing test cases can be counter-productive as it could cause the testers to optimize their testing based on that metric rather than the test objective
d) Is not correct. Traceability between the identified risks and written test conditions provides a means of determining which further test conditions need to be written. Determining which risks are worth testing is part of risk management, and risk mitigation in particular

Explanation / Rationale

a) Is not correct. This is an example of a risk monitoring activity, not risk analysis
b) Is not correct. This is an example of an architectural decision, not related with testing
c) Is not correct. This is an example of performing a quantitative risk analysis and is not related to thoroughness or scope of testing
d) Is correct. This shows how risk analysis impacts the thoroughness of testing (i.e., the level of detail)

Explanation / Rationale

Considering each of the listed risks and their mitigations:

1. Long system responses (1) can be tested in performance testing (B)
2. Changes of consumers’ preferences (2) are usually out of our control, so usually we accept this risk (A)
3. Flooding of the server room (3) can cause significant loss, so we should transfer the risk, e.g., by buying an insurance policy (D)
4. That patients above a certain age receive inaccurate reports (4) suggests a potential boundary problem, which can be effectively detected with techniques like BVA (C)

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct combinations of risk and mitigation are: 1B, 2A, 3D and 4C
d) Is not correct

Explanation / Rationale

Considering each of the listed review types:

1. Technical review - This type of review is performed by technically qualified reviewers and led by a moderator. The objectives are to gain consensus and make decisions on technical problems while also evaluating quality and building confidence in the work product, generating new ideas, motivating and enabling authors to improve, and detecting anomalies
2. Informal review - The main objective is to detect anomalies. The process is not defined and does not require formal documented output
3. Inspection - This is the most formal review type, and it follows the complete generic review process. The primary objective is to find the most anomalies, and other objectives include evaluating quality and building confidence in the work product, motivating and enabling authors to improve, and collecting metrics that can be used to enhance the software development life cycle (SDLC), including the inspection process. The author cannot act as the review leader or scribe
4. Walkthrough - Led by the author, this type of review serves various objectives such as evaluating quality and building confidence in the work product, educating reviewers, gaining consensus, generating new ideas, motivating and enabling authors to improve, and detecting anomalies. Reviewers might perform an individual review before the walkthrough, but this is not mandatory

A. Includes objectives such as gaining consensus, generating new ideas, and motivating authors to improve (A)
B. The main objective is detecting potential defects and it generates no formal documented output (D)
C. The main objective is detecting potential defects and it requires metrics collection to support process improvement (C)
D. Includes objectives such as educating reviewers, gaining consensus, generating new ideas and detecting potential defects (B)

Thus:
a) Is not correct
b) Is correct. The correct match is: 1A, 2D, 3C, 4B
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. Adding this information allows the developer to use the same input data, so it is more likely they will be able to reproduce the failure quickly and so identify the defect faster
b) Is not correct. Adding the value of Priority will not help in reproducing the defect itself
c) Is not correct. Although some of this information may be of value, adding the memory dumps and database snapshots after each step will be too much, because most of these artefacts will contain useless information for the developer, and make the report less readable. It will also require the developer to spend a lot of time analyzing this information, which will lengthen the repair process
d) Is not correct. The question was about helping the developer to reproduce the defect observed for a specific environment configuration

Explanation / Rationale

a) Is correct. The number of defects found is related to the test object quality
b) Is not correct. This is the measure of the test efficiency not the test object quality
c) Is not correct. The number of test cases executed does not tell us anything about the quality; test results might do
d) Is correct. defect density is related to the test object quality
e) Is not correct. Time to repair is a process metric. It does not tell us anything about the product quality

Explanation / Rationale

Considering each of the listed example defects:

i. Two different parts of the design specification disagree due to the complexity of the design – this is an example of a specification defect, which includes inconsistencies, ambiguities, contradictions, omissions, inaccuracies, and duplications, which can most easily be found by static testing
ii. A response time is too long and so makes users lose patience – this is an example of a response time defect, which can only be detected in practice by executing the program and measuring the response time, which can most easily be found by dynamic testing
iii. A path in the code cannot be reached during execution - this is an example of a coding defect, which includes variables with undefined values, undeclared variables, duplicated or unreachable code, and excessive code complexity, which can most easily be found by static testing
iv. A variable is declared but never subsequently used in the program - this is an example of a coding defect, which includes variables with undefined values, undeclared variables, duplicated or unreachable code, and excessive code complexity, which can most easily be found by static testing
v. The amount of memory needed by the program to generate a report is too high – this is an example of a performance defect, which can only be detected in practice by executing the program and measuring the memory used, which can most easily be found by dynamic testing

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct. The correct match for static testing is i, iii, and iv

Explanation / Rationale

In branch testing the coverage items are branches, which are represented by the edges of a control flow graph. There are 8 edges in the control flow graph.
Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Performing the impact analysis will not give information about completeness of tests. Analyzing the impact analysis of changes will help to select the right test cases for execution
b) Is not correct. Traceability does not give information about the estimated level of residual risk if the test cases are not traced back to risks
c) Is correct. Performing the impact analysis of the changes helps in selecting the test cases for the regression test
d) Is not correct. Analyzing the traceability between the test basis, test objects and test cases does not help in selecting test data to achieve the assumed coverage of the test object. Selecting test data is more related to test analysis and test implementation, not traceability

Explanation / Rationale

a) Is not correct. In this case one test case is still needed since there is at least one (unconditional) branch to be covered
b) Is not correct. Covering only unconditional branches does not imply covering all conditional branches
c) Is not correct. 100% branch coverage implies 100% statement coverage, not otherwise. For example, for an IF decision without the ELSE, one test is enough to achieve 100% statement coverage, but it only achieves 50% branch coverage
d) Is correct. Each decision outcome corresponds to a conditional branch, so 100% branch coverage implies 100% decision coverage

Explanation / Rationale

a) Is not correct. Most work products can be examined using some form of static testing, and a contract must be interpretable by humans and so could be reviewed, which is a form of static testing
b) Is not correct. Most work products can be examined using some form of static testing, and a test plan must be interpretable by humans and so could be reviewed, which is a form of static testing
c) Is correct. Most work products can be examined using some form of static testing; however it is not suitable for work products that are too complex for human interpretation and should not be analyzed by tools, and encrypted code is too complex for humans and if it is properly encrypted it will not be analyzable by most tools
d) Is not correct. Most work products can be examined using some form of static testing, and a test charter must be interpretable by humans and so could be reviewed, which is a form of static testing

Explanation / Rationale

a) Is not correct. The manager is responsible for deciding what needs to be reviewed and allocating resources, such as staff and time, for the review
b) Is correct. The moderator (or facilitator) is responsible for ensuring that the review meetings run effectively, including managing time, mediating discussions, and creating a safe environment where everyone can voice their opinions freely
c) Is not correct. The chairperson is not a recognized role in reviews
d) Is not correct. The review leader is responsible for overseeing the review process, such as selecting the review team members, scheduling review meetings, and ensuring that the review is completed successfully

Explanation / Rationale

Considering the attributes:

• Specified for walkthroughs, technical reviews, and inspections; thus, the reviews being performed cannot be informal reviews
• The purpose of evaluating quality is one of the most important objectives of a walkthrough
• This is not allowed for inspections and is typically not done in technical reviews. A moderator is needed in walkthroughs and is allowed for informal reviews
• All types of reviews can include individual preparation (even informal reviews)
• All types of reviews can produce a review report, although informal reviews do not require documentation

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

In the three-point estimation technique:

E = (optimistic + 4*most likely + pessimistic)/6

E = (2+(4*11)+14)/6 = 10

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

We want to run test cases according to their priorities, but we also need to consider the dependencies.
If we only consider priorities, we want to first run TC 5 and TC 7 (highest priority), then TC 1, TC 3, and TC 4, and finally TC 2 and TC 6 (lowest priority).
However, in order to run TC 7, we need to first run TC 4.
In order to run TC 5, we need to run TC 4 and TC 2, but TC 2 is blocked by TC 1, which should be run prior to TC 2.
So, in order to run priority 1 test cases as early as possible, the first five test cases should be: TC 4 - TC 7 - TC 1 - TC 2 - TC 5.
Next, we need to run TC 3, because it has higher priority than TC 6.
Thus the full schedule will be TC 4 – TC 7 – TC 1 – TC 2 – TC 5 – TC 3 – TC 6.
So, the sixth test case will be TC 3.

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. Product quality metrics measure quality characteristics. Mean time to failure measures maturity, so it is a product quality metric
b) Is not correct. This is an example of a defect metric, not a product quality metric
c) Is not correct. This is an example of a coverage metric, not a product quality metric
d) Is not correct. This is an example of a defect metric, not a product quality metric

Explanation / Rationale

a) Is not correct. Dynamic testing does cause failures (from which defects can then be located and fixed). However, debugging is concerned with locating defects and fixing these defects. Therefore, debugging does not fix failures
b) Is not correct. Both testing and debugging contribute to improving the quality of the test object, so should really both be considered positively. Debugging is generally considered to be a positive activity as it is fixing something. Dynamic testing does involve intentionally causing the test object to fail, which is why some people consider it a negative activity, but that is a very narrow view (and not one typically held by testers). Both positive and negative test cases are possible. Positive test cases check that the test object correctly performs what it is supposed to do, while negative testing checks that the test object does not do what it is not supposed to do
c) Is correct. Testing determines that defects exist either directly through observation of the defect in reviews (or by a tool in static analysis), or indirectly by causing a failure in dynamic testing. Debugging is a separate activity from testing (normally performed by developers) and is concerned with locating defects (only for dynamic testing) and fixing the defects
d) Is not correct. The causes of defects are typically human errors. Testing finds defects either directly through static testing, or indirectly by causing failures in dynamic testing, and debugging fixes defects. So, testing does not find the cause of defects and debugging does not fix the causes of defects

Explanation / Rationale

a) Is not correct. It is often possible to use dynamic testing to cause a test object to fail in ways that could never be achieved by the users, such as by using fault injection. However, if the failure can never occur with real end users, then identifying it is not especially valuable as testing is ultimately aimed at improving the work product for the end users. Spending time testing for failures that cannot occur with real users is not an efficient use of a tester’s time
b) Is not correct. Static testing in the form of static analysis is used by developers to identify defects in their program code earlier than can be achieved through dynamic testing. Note, however, that static testing (and static analysis) is used to detect defects, not failures, which are found by dynamic testing. Thus it is the use of the term ‘failures’ that makes this an incorrect option
c) Is not correct. Static analysis directly detects anomalies in code, which may be defects, and this is normally for the developer, not the customer. The provision of evidence for release by the use of static analysis of elements that provide no output is nonsense
d) Is correct. Reviews are a form of static testing that can be applied from the very start of the software development lifecycle and are used to find defects that can be removed before subsequent development activities waste effort on faulty requirements. If the defects are not detected and removed early on, then when the defect is found derived work products, such as the design and code, will need to be changed as they were based on faulty requirements

Explanation / Rationale

a) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Evaluating the test basis for defects and the test object for testability are tasks performed as part of test analysis, so it is likely they are tasks performed by the testing role
b) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Defining the test environment requirements is a task performed as part of test design, so it is likely to be a task performed by the testing role
c) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Assessing the testability of a test object is a task performed as part of test analysis, so it is likely to be a task performed by the testing role
d) Is correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion. Thus, creating the test completion report, which is the prime output from the test completion activity, is likely to be a task performed by the test management role

Explanation / Rationale

a) Is correct. The client is in a different location and time zone, so it may be difficult to communicate face-to-face
b) Is not correct. Dashboards are usually available to any user at any time, so the difference in time zones will not be as much of a hindrance to communication as verbal, face-to-face communication
c) Is not correct. Although the time difference between Europe and America is several hours, and this may cause some inconvenience, it's certainly not as great as with communicating face-to-face
d) Is not correct. Video conferencing tools are a convenient means of communication. Although communication between Europe and America during working hours usually requires one party to connect in the very early or very late hours, this is not as much of an inconvenience as verbal, face-to-face communication

Explanation / Rationale

a) Is not correct. A line with a defect, when executed, does not have to cause a failure. For example, a line x := y / z will cause a failure only when z equals 0
b) Is not correct. 100% statement coverage does not guarantee 100% branch coverage. For example, a test case with x=0 for the code

1. IF (x=0) THEN
2. A;
3. ENDIF

achieves 100% statement coverage but does not cover the branch from 1 to 3
c) Is correct. 100% statement coverage means that each executable statement was executed at least once
d) Is not correct. The removed test case may provide coverage of some statements that are not covered by either of the other two test cases, in which case the remaining two test cases together will not achieve 100% statement coverage