Explanation / Rationale

a) Is correct. Adding this information allows the developer to use the same input data, so it is more likely they will be able to reproduce the failure quickly and so identify the defect faster
b) Is not correct. Adding the value of Priority will not help in reproducing the defect itself
c) Is not correct. Although some of this information may be of value, adding the memory dumps and database snapshots after each step will be too much, because most of these artefacts will contain useless information for the developer, and make the report less readable. It will also require the developer to spend a lot of time analyzing this information, which will lengthen the repair process
d) Is not correct. The question was about helping the developer to reproduce the defect observed for a specific environment configuration

Explanation / Rationale

a) Is not correct. Checklists should contain test conditions to be verified. This is an example of an error, not a test condition; even if the tester was able to deduce some potential test conditions from the examples of errors, this error description is too general
b) Is not correct. Checklists should not contain items that are better suited as exit criteria. This is an example of an exit criterion
c) Is not correct. Checklists should not contain items that are too general. This is a very general item, which practically describes the goal of testing
d) Is correct. This is an example of a test condition that can be checked by a human

Explanation / Rationale

a) Is not correct. Risk management consists of risk analysis and risk control. Neither of these activities supports the reassembly of the files that made up the release, because these activities deal with risks, not with configuration items
b) Is not correct. Test monitoring is concerned with gathering information about testing. This information is used to assess test progress and to measure whether the test exit criteria or the test tasks associated with the exit criteria are satisfied, such as meeting the targets for coverage of product risks, requirements, or other acceptance criteria. Test control uses the information from test monitoring to provide, in the form of control directives, guidance and the necessary corrective actions to achieve the most effective and efficient testing. None of these activities deal with the management of configuration items
c) Is not correct. The whole-team approach builds on the tester’s skill to work effectively in a team context and to contribute positively to the team goals. So, it focuses on team-related issues, not on configuration items
d) Is correct. Configuration management provides a discipline for identifying, controlling, and tracking work products. Configuration management keeps a record of changed configuration items when a new baseline is created. Using configuration management, it is possible to revert to a previous baseline in order to reproduce previous test results

Explanation / Rationale

Some defect types that can only be detected by static testing, such as unreachable code, design patterns not implemented as desired and defects in non-executable work products. Some defect types that can be found by both static testing and dynamic testing, such as a programming defect that can be observed by a reviewer in a code review and which causes an observable failure during dynamic testing. And some defect types that can only be detected by dynamic testing, such as performance issues or memory issues that can only be observed when executing the code or system.

Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

a) Is correct. For a complex configuration item (e.g., a test environment), CM records the items it consists of, their relationships, and versions
b) Is not correct. CM tools do not execute test cases and do not calculate coverage
c) Is not correct. A CM tool is not a license management tool
d) Is not correct. CM tools do not generate test data

Explanation / Rationale

The equivalence partitions are: {…, 99, 100}, {101, 102, …, 198, 199}, {200, 201, …}.
Thus, there are 4 boundary values, which are: 100, 101, 199 and 200.
In 2-value BVA, for each boundary value there are two coverage items (the boundary value and its closest neighbor belonging to the adjacent partition). As the closest neighbors are also boundary values in the adjacent partition, then there are just four coverage items.

Thus:
a) Is not correct. Only 100 and 200 are valid coverage items for 2-value BVA, so we achieve 50% coverage
b) Is not correct. Only 100 and 200 are valid coverage items for 2-value BVA, so we achieve 50% coverage
c) Is not correct. Only 100 and 101 are valid coverage items for 2-value BVA, so we achieve 50% coverage
d) Is correct. 101, 199 and 200 are valid coverage items for 2-value BVA, so we achieve 75% coverage

Explanation / Rationale

a) Is correct. Performing only black-box testing does not provide a measure of actual code coverage. White-box coverage measures provide an objective measurement of coverage and provide the necessary information to allow additional tests to be generated to increase this coverage, and subsequently increase confidence in the code
b) Is not correct. This statement is correct, but it has nothing to do with black-box testing
c) Is not correct. In general there are no subsumes relationships between white-box and black-box techniques
d) Is not correct. White-box techniques are used to design tests based on the test object itself, while black-box techniques are used to design tests based on the specification. Therefore, there is no relation between coverage items derived from these two types of techniques

Explanation / Rationale

a) Is not correct. The book provides general guidance, and is not a formal requirements document, a specification, or a set of use cases, user stories, or business processes
b) Is not correct. While you could consider the list as a set of test charters, it more closely resembles the list of test conditions to be checked
c) Is correct. The list of user interface best practices is the list of test conditions to be systematically checked
d) Is not correct. The tests are not focused on failures that could occur, but rather on knowledge about what is important for the user, in terms of usability

Explanation / Rationale

The five listed descriptions and the corresponding review process activities are:

1. This describes part of the ‘communication and analysis’ activity
2. This describes part of the ‘fixing and reporting’ activity
3. This describes part of the ‘individual review’ activity
4. This describes part of the ‘planning’ activity
5. This describes part of the ‘review initiation’ activity

The generic review process from ISO/IEC 20246, which is outlined in the syllabus, comprises the following activities in this logical order:

• Planning (4)
• Review initiation (5)
• Individual review (3)
• Communication and analysis (1)
• Fixing and reporting (2)

Thus:
a) Is not correct
b) Is correct. The correct sequence of activities is: 4 – 5 – 3 – 1 – 2
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Strong communication skills, active listening, and teamwork abilities enable a tester to interact effectively with all stakeholders, however a deep knowledge of a variety of computer games that allowed them to get on well with one developer is not an example of a generic skill useful to testers
b) Is correct. Domain knowledge that can be used to understand and communicate with end-users and business representatives is one of the generic skills required by testers. A tester with experience as a pilot would make them better able to appreciate the acceptance criteria for the helicopter control system
c) Is not correct. Although programming skills could be considered as technical knowledge which can increase efficiency when utilizing some test tools, it is unlikely that these skills would improve their communication with business analysts
d) Is not correct. Although thoroughness, attention to detail, curiosity, and a methodical approach to identifying hard-to-find defects are all useful generic skills for testers, it is doubtful they would be generating test cases prior to starting exploratory testing. This is because one of the main tenets of exploratory testing is that the test cases are generated during the testing, not scripted in advance

Explanation / Rationale

a) Is not correct. Confirmation testing to check that the updates have resulted in a correct implementation is necessary, however, it would then be sensible to perform regression testing to ensure that no defects have been introduced or uncovered in unchanged areas of the system
b) Is correct. Confirmation testing will check that the updates have resulted in a correct implementation, and then regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system
c) Is not correct. Regression testing should be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system when the update was made, however it is also necessary to perform confirmation testing that will check that the updates have resulted in a correct implementation
d) Is not correct. Confirmation testing will check that the updates have resulted in a correct implementation, and regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system. However, when performed (i.e., when an update needs to be tested), confirmation testing precedes regression testing

Explanation / Rationale

In branch testing the coverage items are branches, which are represented by the edges of a control flow graph. There are 8 edges in the control flow graph.
Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Evaluating the test basis for defects and the test object for testability are tasks performed as part of test analysis, so it is likely they are tasks performed by the testing role
b) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Defining the test environment requirements is a task performed as part of test design, so it is likely to be a task performed by the testing role
c) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Assessing the testability of a test object is a task performed as part of test analysis, so it is likely to be a task performed by the testing role
d) Is correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion. Thus, creating the test completion report, which is the prime output from the test completion activity, is likely to be a task performed by the test management role

Explanation / Rationale

a) Is not correct. Testers should review work products as soon as drafts are available to enable early testing as part of a shift-left approach. If they waited until the next development phase, then unnecessary development (and test) work could be started on unreviewed, flawed work products
b) Is correct. Testers should review work products as soon as drafts are available to enable early testing as part of a shift-left approach
c) Is not correct. Testers typically review work products that form the test basis as part of test analysis, not before test analysis and design
d) Is not correct. Testers should review work products as soon as drafts are available to enable early testing as part of a shift-left approach. Waiting until they are published means that any defects that could be found by tester review will be in the published document

Explanation / Rationale

a) Is not correct. Adequate time for individuals is a success factor
b) Is not correct. Splitting work products into small adequate parts is a success factor
c) Is not correct. Avoiding behaviors that might indicate boredom, exasperation, etc. is a success factor
d) Is correct. During reviews one can find defects, not failures

Explanation / Rationale

Risk assessment can use a quantitative or qualitative approach, or a mix of them. In the quantitative approach the risk level is calculated as the multiplication of risk likelihood and risk impact. So, Risk level = Risk likelihood * Risk impact
Then, Risk impact = Risk level / Risk likelihood.
In our case, Risk impact = $1,000 / 50% = $1,000 / 0.5 = $2,000.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. This is important, but not as important as test environment elements
b) Is correct. The important thing that is missing is the identification of the browser and device used for the testing. The browser and device information are important because such a defect can be browser- or device-specific. For example, a login button may work fine on one browser (or one version of a specific browser) but not on another. Therefore, the browser and device information can help the developers to reproduce the issue and find the root cause of the problem more quickly
c) Is not correct. The test object is identified (WebShop v0.99)
d) Is not correct. The impact is included – this is severity (high)

Explanation / Rationale

a) Is not correct. The whole-team approach allows any team member with the requisite skills and knowledge to undertake any task, however that does not mean that team members can take on any role at any time. Typically, they only take on roles in which they are competent, and there is no suggestion that every team member can do every role
b) Is not correct. The whole-team approach applies to how a single team (typically in Agile software development) works; it does not cover how multiple teams are supposed to work on larger projects, and it does not suggest that only one ‘whole’ team is needed for a complete project
c) Is not correct. The whole-team approach does not expect every team member to be involved in every important decision. For instance, there is no need for the business representative (i.e. the Product Owner) to be involved in every technical decision that does not affect the business outcome and implementing such an approach would unnecessarily slow down the team’s progress
d) Is correct. By leveraging the diverse skill sets of each team member most effectively, the whole-team approach fosters superior team dynamics, promotes robust communication and collaboration, and generates a team synergy that benefits the entire project

Explanation / Rationale

“test” and “error” transitions cannot occur in one test case.
Neither can both “done” transitions.
This means we need at least three test cases to achieve transition coverage. For example:

TC1: test, done
TC2: run, error, done
TC3: run, pause, resume, pause, done

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

Considering:

• The test basis for acceptance testing is the user’s business needs (1D)
• Communication between components is tested during component integration testing (2B)
• Failures in logic can be found during component testing (3A)
• Business rules are the test basis for system testing (4C)

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

Considering each of the listed risks and their mitigations:

1. Long system responses (1) can be tested in performance testing (B)
2. Changes of consumers’ preferences (2) are usually out of our control, so usually we accept this risk (A)
3. Flooding of the server room (3) can cause significant loss, so we should transfer the risk, e.g., by buying an insurance policy (D)
4. That patients above a certain age receive inaccurate reports (4) suggests a potential boundary problem, which can be effectively detected with techniques like BVA (C)

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct combinations of risk and mitigation are: 1B, 2A, 3D and 4C
d) Is not correct

Explanation / Rationale

a) Is not correct. DevOps generally increases the visibility of non-functional quality characteristics, such as performance and reliability
b) Is not correct. Automated processes like continuous integration/continuous delivery (CI/CD) used in DevOps facilitate stable test environments
c) Is not correct. Automated processes like CI/CD used in DevOps generally reduce the need for manual testing
d) Is correct. DevOps implementation can pose several risks and challenges, including the need to define and set up the delivery pipeline, introduce and maintain CI/CD tools, and establish and maintain test automation

Explanation / Rationale

a) Is correct. System testing examines the behavior and capabilities of the complete system and covers non-functional testing of quality characteristics, which includes security testing. This type of testing is often performed by an independent test team based on system specifications
b) Is not correct. System integration testing examines the interfaces with other systems and external services
c) Is not correct. Beta testing is a type of acceptance testing performed at an external site by roles outside the development organization
d) Is not correct. Component integration testing involves testing the (interfaces and) interactions between components of a system, such as the user interface and database

Explanation / Rationale

a) Is not correct. Quality should be the responsibility of everyone working on the project and not the sole responsibility of the test team
b) Is not correct. First, it is not a benefit if an external test team does not meet delivery deadlines, and second, there is no reason to believe that external test teams will feel they do not have to meet strict delivery deadlines
c) Is not correct. It is bad practice for the test team to work in complete isolation, and we would expect an external test team to be concerned with changing project requirements and communicating well with developers
d) Is correct. Specifications are never perfect, meaning that assumptions will have to be made by the developer. An independent tester is useful in that they can challenge and verify the assumptions and subsequent interpretation made by the developer

Explanation / Rationale

a) Is not correct. Exploratory testing uses test charters, not a list of possible defects/failures. Although exploratory testing can incorporate the use of other test techniques, in this case fault attack is the most likely option
b) Is correct. This is a list of possible failures. Fault attacks are a methodical approach to the implementation of error guessing and require the tester to create or acquire a list of possible errors, defects and failures, and to design tests that will identify defects associated with the errors, expose the defects, or cause the failures
c) Is not correct. The tester is using a checklist of items to support their testing. Both error guessing and checklist-based testing use such lists, however, the list here is of possible failures, not test conditions, and so the MOST PROBABLE test technique is fault attack, which focuses on errors, defects and failures
d) Is not correct. BVA is based on an analysis of boundary values of equivalence partitions. The above list does not mention equivalence partitions or their boundaries

Explanation / Rationale

The domain for the password length has three equivalence partitions:

• passwords too short {0, 1, …, 4, 5}
• passwords OK {6, 7, …, 11, 12}
• passwords too long {13, 14, …}

To achieve full coverage for 3-value BVA we need to test the following values:

0, 1, 4, 5, 6, 7, 11, 12, 13, 14.

Since 2-value BVA is already covered, this means that we have already tested the passwords of length:

0, 5, 6, 12 and 13.

This means that the additional lengths that need to be covered to move from 2-value to 3-value are:

1, 4, 7, 11 and 14.

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

Error guessing is about anticipating the errors, defects and failures based on the tester’s knowledge.
a) Is not correct. This is an example of anticipating the developer’s error
b) Is not correct. This is an example of anticipating the defect
c) Is correct. This is an example of a potential root cause of a defect, which is neither an error, defect nor failure, and difficult for the tester to anticipate
d) Is not correct. This is an example of anticipating a failure, perhaps based on experience of previous systems in this application domain

Explanation / Rationale

a) Is not correct. Component testing (also called unit testing) involves testing individual components in isolation and is mostly verification against a specification, rather than validation against user needs. However, this testing is not normally performed by testers, as developers usually carry out this testing in their development environment
b) Is not correct. Component integration testing involves testing the interfaces and interactions between components and is mostly verification against a specification, rather than validation against user needs. However, this testing is not normally performed by testers, as developers usually carry out this testing
c) Is not correct. System integration testing examines the interfaces with other systems and external services and is mostly verification against a specification, rather than validation against user needs. This type of testing is also most often performed by testers
d) Is correct. Acceptance testing focuses on validating that the system meets the user's business needs and is ready for deployment. Ideally, this testing is carried out by the end users

Explanation / Rationale

a) Is not correct. This is an example of a risk monitoring activity, not risk analysis
b) Is not correct. This is an example of an architectural decision, not related with testing
c) Is not correct. This is an example of performing a quantitative risk analysis and is not related to thoroughness or scope of testing
d) Is correct. This shows how risk analysis impacts the thoroughness of testing (i.e., the level of detail)

Explanation / Rationale

a) Is correct. The number of defects found is related to the test object quality
b) Is not correct. This is the measure of the test efficiency not the test object quality
c) Is not correct. The number of test cases executed does not tell us anything about the quality; test results might do
d) Is correct. defect density is related to the test object quality
e) Is not correct. Time to repair is a process metric. It does not tell us anything about the product quality

Explanation / Rationale

TC1 achieves the highest coverage (4/7 – Req1, Req3, Req4 and Req7), so should be executed first.
Req2, Req5 and Req6 are still not covered.
The next test case that achieves the highest additional coverage of the remaining requirements is TC3, covering 2 out of these 3 requirements (Req5 and Req6). So, TC3 should be executed as the second one.
Now the only requirement still not covered is Req2, which is covered by TC4. Therefore, TC4 should be executed as the third test case.
So, the last test case executed will be TC2.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Acceptance criteria are the conditions used to decide whether the user story is ready. They cannot show work progress
b) Is not correct. Defect reports inform about the defects. They do not show work progress
c) Is not correct. Test completion report can be created after the iteration is finished, so it will not show the progress continuously within an iteration
d) Is correct. Burndown charts are a graphical representation of work left to do versus time remaining. They are updated daily, so they can continuously show the work progress

Explanation / Rationale

i. Is true. The SDLC has an influence on the test process
ii. Is false. The number of defects detected in previous projects may have some influence, but this is not as significant as i, iii and iv
iii. Is true. The identified product risks are one of the most important factors influencing the test process
iv. Is true. Regulatory requirements are important factors influencing the test process
v. Is false. The test environment has no significant influence on the test process

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. While the sentence is true, it does not provide much value for the developer
b) Is correct. From the test results it seems that the system ignores duplicates and sorts the list disregarding the repetitions. This is probably the cause of failures in TC3, TC4, TC5. Such information may help the developer to find the defect and fix it more efficiently
c) Is not correct. The system does not fail in sorting negative numbers. The problem is rather in disregarding duplicates
d) Is not correct. The test cases TC3, TC4 and TC5 fail, but we aren’t aware that the test cases have any defects

Explanation / Rationale

a) Is not correct. Decision table testing is a black-box test technique, so it is specification-based, not structure-based – the test cases are not based on the decisions in the source code. In branch testing, the test cases are derived from knowledge of the control flow of the test object
b) Is not correct. Anticipation of potential defects is used in error guessing (an experience-based test technique), not in branch testing (a structure-based technique). In decision table testing, the test cases are derived from the specification that describes the business logic
c) Is not correct. If a test case is based on the knowledge of the control flow of the test object, it is a white-box test technique. Decision table testing is typically based on an analysis of business logic, so it is a black-box test technique. In branch testing, test cases are not derived from the specification – this would make it a black-box test technique. Branch testing is a white-box test technique, where test cases are derived based on the source code structure
d) Is correct. Decision table testing is a black-box test technique, so it is based on an analysis of the specified behavior of the test object without reference to its internal structure. Therefore, the test cases are independent of how the software is implemented. Branch testing is a white-box test technique, so test cases are based on an analysis of the test object’s internal structure and processing. As the test cases are dependent on how the software is designed and coded, they can only be created after the design or implementation of the test object

Explanation / Rationale

a) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, here we are attempting to equate test levels with development levels, and, although we know what is meant by ‘test levels’, there is no common understanding of the term ‘ development level’
b) Is not correct. Every software development activity has a corresponding test activity; however test objectives are quite different. For instance, there might be a test objective of ensuring that a test object adheres to a contractual requirement that a certain type of testing must be performed before delivery. In this case there is no reason for there to be a corresponding development objective
c) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, the same symmetry does not apply to testing and user activities. For instance, for some systems it is difficult to even identify the end users. Also, some test activities are focused on developers (e.g., testing for ease of maintainability), which has no user aspect to it
d) Is correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity

Explanation / Rationale

a) Is correct. This test case is related to acceptance criteria 2 and 3, because we check if we can set price range (acceptance criterion 2) and if the results update dynamically after adjusting the price range filter (acceptance criterion 3)
b) Is not correct. This test case is not related to any of the acceptance criteria. It checks if the filter dynamically sets the default minimum and maximum price range, and not that a customer can do it
c) Is not correct. This test case is not related to any of the acceptance criteria. It checks the currency exchange feature, which is not discussed in this user story
d) Is not correct. This test case is not related to any of the acceptance criteria. It checks the application’s compatibility with different browsers, which is not discussed in this user story

Explanation / Rationale

a) Is not correct. The test automation approach is defined by testers with the help of developers and business representatives
b) Is not correct. The test strategy is decided in collaboration with the developers
c) Is not correct. Testers, developers, and business representatives are part of the whole team approach
d) Is correct. Testers will work closely with business representatives to ensure that the desired quality levels are achieved. This includes supporting and collaborating with them to help them create suitable acceptance tests

Explanation / Rationale

a) Is not correct. Assuming that testers could check the ease of changing the currency exchange system then it would be done by maintainability testing rather than maintenance testing, so this is not a trigger for maintenance testing
b) Is correct. A system modification (such as a fix or enhancement) is an example of a trigger for maintenance testing. The removal of the refund option of the currency exchange system was a fix that would lead to maintenance testing
c) Is not correct. If the agile team has started developing a user story that adds a new customer loyalty feature to the currency exchange system, then this will result in them testing the new feature, and then they would perform regression testing. No maintenance testing is required in this situation
d) Is not correct. Reconfiguration of the currency exchange system to support both the local language and English currency transactions is not a system modification, a change to the operational environment, or a system retirement, which are the three triggers for maintenance testing

Explanation / Rationale

Considering each of the listed test activities and their output testware:

A. Test analysis - prioritized test conditions (4) (e.g., acceptance criteria), and defect reports for defects identified in the test basis
B. Test design - prioritized test cases, test charters, coverage items (1), test data requirements, and test environment requirements
C. Test implementation - test procedures, automated test scripts, test suites, test data, test execution schedule (3), and test environment elements such as stubs, drivers, simulators, and service virtualizations
D. Test completion - test completion report, documented lessons learned, action items for improvement, and change requests (2) (as product backlog items)

Thus:
a) Is correct. The correct match is: 1B, 2D, 3C, 4A
b) Is not correct
c) Is not correct
d) Is not correct