Explanation / Rationale

a) Is correct. The client is in a different location and time zone, so it may be difficult to communicate face-to-face
b) Is not correct. Dashboards are usually available to any user at any time, so the difference in time zones will not be as much of a hindrance to communication as verbal, face-to-face communication
c) Is not correct. Although the time difference between Europe and America is several hours, and this may cause some inconvenience, it's certainly not as great as with communicating face-to-face
d) Is not correct. Video conferencing tools are a convenient means of communication. Although communication between Europe and America during working hours usually requires one party to connect in the very early or very late hours, this is not as much of an inconvenience as verbal, face-to-face communication

Explanation / Rationale

a) Is not correct. Test execution and coverage tools facilitate the automated execution of test cases and the measurement of the coverage achieved by running those test cases. However, these tools do not help with the organization of defects and configuration management
b) Is not correct. Test design and implementation tools facilitate the generation of test cases, test data and test procedures, but they do not help with the organization of defects and configuration management
c) Is not correct. Defect management tools are used to manage defects but are not testing tools and are not used to organize test cases or configuration management
d) Is correct. Test management tools increase the test process efficiency by facilitating the management of the software development lifecycle (SDLC), requirements, tests, defects, and configuration management

Explanation / Rationale

a) Is not correct. Scope creep is an example of a project risk related to technical issues
b) Is correct. Poor architecture is an example of a product risk since it refers to a product characteristic
c) Is not correct. Cost-cutting is an example of a project risk, related to organizational issues
d) Is not correct. Poor tool support is an example of a project risk related to technical issues
e) Is correct. Response time too long is an example of a product risk since it refers to a product characteristic

Explanation / Rationale
a) Is not correct. Retrospectives are used to capture lessons learned and to improve the development and testing process, not to document the acceptance criteria
b) Is correct. This is the standard way to document acceptance criteria
c) Is not correct. Verbal communication does not allow to physically document the acceptance criteria as part of a user story (”card” aspect in the 3C’s model)
d) Is not correct. Acceptance criteria are related to a user story, not a test plan. Also, acceptance criteria are the conditions that have to be fulfilled to decide if the user story is complete. Risks are not such conditions

Explanation / Rationale

a) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Evaluating the test basis for defects and the test object for testability are tasks performed as part of test analysis, so it is likely they are tasks performed by the testing role
b) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Defining the test environment requirements is a task performed as part of test design, so it is likely to be a task performed by the testing role
c) Is not correct. The testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Assessing the testability of a test object is a task performed as part of test analysis, so it is likely to be a task performed by the testing role
d) Is correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion. Thus, creating the test completion report, which is the prime output from the test completion activity, is likely to be a task performed by the test management role

Explanation / Rationale

a) Is not correct. Priorities for user stories are determined by the business representative together with the development team
b) Is not correct. Testers focus on both functional and non-functional aspects of the system to be tested
c) Is correct. According to the syllabus, this is one of the ways testers add value to iteration and release planning
d) Is not correct. Early test design is not part of release planning. Early test design does not automatically guarantee the release of quality software

Explanation / Rationale

a) Is correct. Debugging is the process of finding, analyzing, and removing the causes of failures in a component or system
b) Is not correct. Testing is the process concerned with planning, preparation and evaluation of a component or system and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects. It is not related to fixing causes of failures
c) Is not correct. Requirement elicitation is the process of gathering, capturing, and consolidating requirements from available sources. It is not related to fixing causes of failures
d) Is not correct. Defect management is the process of recognizing, recording, classifying, investigating, resolving, and disposing of defects. It is not related to fixing causes of failures

Explanation / Rationale

a) Is not correct. Acceptance criteria are the conditions used to decide whether the user story is ready. They cannot show work progress
b) Is not correct. Defect reports inform about the defects. They do not show work progress
c) Is not correct. Test completion report can be created after the iteration is finished, so it will not show the progress continuously within an iteration
d) Is correct. Burndown charts are a graphical representation of work left to do versus time remaining. They are updated daily, so they can continuously show the work progress

Explanation / Rationale

a) Is not correct. The miscalculation of bonuses is a failure by the system, not a defect
b) Is not correct. The system not suitably supporting disabled users is a failure which eventually results in a fine, but the fine itself is not a failure (it appears to be the correct functioning of the regulatory system)
c) Is correct. The error is made by the programmer and this mistake is caused by them working under severe time pressure, which is the root cause of the subsequent defect
d) Is not correct. The poor design of the user interface, which does not suitably address disabled users, is a design defect caused by the designer error. Thus the design of the user interface includes a design defect not a designer error

Explanation / Rationale

Using the three-point estimation technique, the final estimate (E) is calculated as:

E = (a + 4*m + b) / 6,

where a is the most optimistic estimate, m is the most likely estimate, and b is the most pessimistic estimate.

Thus:
a) Is correct. In this case, the estimate for executing a single test case is:

E = (1h + 4*3h + 8h) / 6 = 3.5 hours

So, the total time needed for the tester to execute 4 test cases is:

3.5h * 4 = 14 hours

b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Confirmation testing to check that the updates have resulted in a correct implementation is necessary, however, it would then be sensible to perform regression testing to ensure that no defects have been introduced or uncovered in unchanged areas of the system
b) Is correct. Confirmation testing will check that the updates have resulted in a correct implementation, and then regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system
c) Is not correct. Regression testing should be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system when the update was made, however it is also necessary to perform confirmation testing that will check that the updates have resulted in a correct implementation
d) Is not correct. Confirmation testing will check that the updates have resulted in a correct implementation, and regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system. However, when performed (i.e., when an update needs to be tested), confirmation testing precedes regression testing

Explanation / Rationale

Only third-party executable code cannot be reviewed.
Thus:
a) Is not correct
b) Is not correct
c) It is correct
d) Is not correct

Explanation / Rationale

a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct. This rule holds for all SDLC models

Explanation / Rationale

Considering each of the listed tool categories:

i. Collaboration tools – facilitate communication. Communication does not include the facilitation of test execution
ii. DevOps tools - support the DevOps delivery pipeline, workflow tracking, automated build process(es) and CI/CD. The delivery pipeline and CI/CD both include the facilitation of test execution, such as component testing for CI
iii. Management tools – increase the test process efficiency by facilitating management of the SDLC, requirements, tests, defects and configuration. The management of these items does not include the facilitation of test execution
iv. Non-functional testing tools – allow the tester to perform non-functional testing that is difficult or impossible to perform manually. Non-functional testing can include both static testing and dynamic testing, including test execution
v. Test design and implementation tools – facilitate generation of test cases, test data and test procedures. The generation of this testware does not include the facilitation of test execution

Thus:
a) Is not correct
b) Is correct. Both DevOps tools (ii) and Non-functional testing tools (iv) facilitate test execution
c) Is not correct
d) Is not correct

Explanation / Rationale

Risk assessment can use a quantitative or qualitative approach, or a mix of them. In the quantitative approach the risk level is calculated as the multiplication of risk likelihood and risk impact. So, Risk level = Risk likelihood * Risk impact
Then, Risk impact = Risk level / Risk likelihood.
In our case, Risk impact = $1,000 / 50% = $1,000 / 0.5 = $2,000.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

The equivalence partitions are: {…, 99, 100}, {101, 102, …, 198, 199}, {200, 201, …}.
Thus, there are 4 boundary values, which are: 100, 101, 199 and 200.
In 2-value BVA, for each boundary value there are two coverage items (the boundary value and its closest neighbor belonging to the adjacent partition). As the closest neighbors are also boundary values in the adjacent partition, then there are just four coverage items.

Thus:
a) Is not correct. Only 100 and 200 are valid coverage items for 2-value BVA, so we achieve 50% coverage
b) Is not correct. Only 100 and 200 are valid coverage items for 2-value BVA, so we achieve 50% coverage
c) Is not correct. Only 100 and 101 are valid coverage items for 2-value BVA, so we achieve 50% coverage
d) Is correct. 101, 199 and 200 are valid coverage items for 2-value BVA, so we achieve 75% coverage

Explanation / Rationale

a) Is not correct. We want to check that Special users have the rights of Regular users, so we need to test access rights for a Special user, not for a Regular user
b) Is not correct. We want to check that Special users have the rights of Regular users, so we need to test access rights for a Special user, not for a Regular user
c) Is not correct. There is no floor 5 described in the acceptance criteria. The test cases should not extend the scope of the user story. But even if we would like to perform negative testing, this test is not directly related to AC3
d) Is correct. This way we can check if a Special user can access floors which are accessible to a Regular user

Explanation / Rationale

a) Is correct. Since 100% statement coverage is achieved, every statement, including the ones with defects, must have been executed and evaluated at least once
b) Is not correct. Coverage depends on what is tested, not on the number of test cases. For example, for code “if (x==0) y=1”, one test case (x=0) achieves 100% statement coverage, but two test cases (x=1) and (x=2) together achieve only 50% statement coverage
c) Is not correct. If there is a loop in the code there may be an infinite number of possible paths, so it is not possible to execute all the possible paths in the code
d) Is not correct. Exhaustive testing is not possible (see the seven testing principles section in the syllabus). For example, for code “input x; print x” any single test with arbitrary x achieves 100% statement coverage, but covers one input value

Explanation / Rationale

a) Is not correct. Planning poker can estimate effort for a user story that is already written. It does not help in understanding what should be delivered
b) Is not correct. Reviews are not a collaborative user story writing practice
c) Is not correct. Iteration planning is a project-related practice, used to plan the work, not to understand what needs to be delivered
d) Is correct. Conversation explains how the software will be used and often allows the team to define meaningful acceptance criteria, thus obtaining a shared vision of what should be delivered

Explanation / Rationale

Considering the attributes:

• Specified for walkthroughs, technical reviews, and inspections; thus, the reviews being performed cannot be informal reviews
• The purpose of evaluating quality is one of the most important objectives of a walkthrough
• This is not allowed for inspections and is typically not done in technical reviews. A moderator is needed in walkthroughs and is allowed for informal reviews
• All types of reviews can include individual preparation (even informal reviews)
• All types of reviews can produce a review report, although informal reviews do not require documentation

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The detection of additional high-severity defects would be a benefit of test automation, rather than a risk
b) Is not correct. The provision of measures that are too complicated for humans to derive themselves is normally considered to be a benefit of test automation
c) Is correct. If the test automation is incompatible with the development platform, then it will not be able to integrate them, and, for instance, pass test inputs to the test object and receive test results from the test object
d) Is not correct. Substantially reduced test execution times would normally be considered a benefit that is provided by test automation

Explanation / Rationale

a) Is not correct. It is often possible to use dynamic testing to cause a test object to fail in ways that could never be achieved by the users, such as by using fault injection. However, if the failure can never occur with real end users, then identifying it is not especially valuable as testing is ultimately aimed at improving the work product for the end users. Spending time testing for failures that cannot occur with real users is not an efficient use of a tester’s time
b) Is not correct. Static testing in the form of static analysis is used by developers to identify defects in their program code earlier than can be achieved through dynamic testing. Note, however, that static testing (and static analysis) is used to detect defects, not failures, which are found by dynamic testing. Thus it is the use of the term ‘failures’ that makes this an incorrect option
c) Is not correct. Static analysis directly detects anomalies in code, which may be defects, and this is normally for the developer, not the customer. The provision of evidence for release by the use of static analysis of elements that provide no output is nonsense
d) Is correct. Reviews are a form of static testing that can be applied from the very start of the software development lifecycle and are used to find defects that can be removed before subsequent development activities waste effort on faulty requirements. If the defects are not detected and removed early on, then when the defect is found derived work products, such as the design and code, will need to be changed as they were based on faulty requirements

Explanation / Rationale

i. Is true. The SDLC has an influence on the test process
ii. Is false. The number of defects detected in previous projects may have some influence, but this is not as significant as i, iii and iv
iii. Is true. The identified product risks are one of the most important factors influencing the test process
iv. Is true. Regulatory requirements are important factors influencing the test process
v. Is false. The test environment has no significant influence on the test process

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

Considering each of the listed roles:

1. Scribe (or Recorder) - responsible for gathering feedback from reviewers and documenting review information, such as decisions made, and any new anomalies identified during the review meeting. (Records review information, such as decisions and new anomalies found during the review meeting - B)
2. Review Leader - responsible for overseeing the review process, such as selecting the review team members, scheduling review meetings, and ensuring that the review is completed successfully.
(Takes overall responsibility for the review such as organizing when and where the review will take place - D)
3. Facilitator (or Moderator) - responsible for ensuring that the review meetings run effectively, including managing time, mediating discussions, and creating a safe environment where everyone can voice their opinions freely. (Ensures the effective running of review meetings and the setting up of a safe review environment - A)
4. Manager - responsible for deciding what needs to be reviewed and allocating resources, such as staff and time, for the review. (Decides what is to be reviewed and provides resources, such as staff and time for the review - C)

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct match is: 1B, 2D, 3A, 4C
d) Is not correc

Explanation / Rationale

a) Is not correct. Strong communication skills, active listening, and teamwork abilities enable a tester to interact effectively with all stakeholders, however a deep knowledge of a variety of computer games that allowed them to get on well with one developer is not an example of a generic skill useful to testers
b) Is correct. Domain knowledge that can be used to understand and communicate with end-users and business representatives is one of the generic skills required by testers. A tester with experience as a pilot would make them better able to appreciate the acceptance criteria for the helicopter control system
c) Is not correct. Although programming skills could be considered as technical knowledge which can increase efficiency when utilizing some test tools, it is unlikely that these skills would improve their communication with business analysts
d) Is not correct. Although thoroughness, attention to detail, curiosity, and a methodical approach to identifying hard-to-find defects are all useful generic skills for testers, it is doubtful they would be generating test cases prior to starting exploratory testing. This is because one of the main tenets of exploratory testing is that the test cases are generated during the testing, not scripted in advance

Explanation / Rationale

There are three equivalence partitions: {…, –2, –1}, {0, 1, 2}, {3, 4, …}.
For 2-value BVA all the boundary values for all the equivalence partitions must be covered.
The boundary values are –1 (for the “temperature too low” partition), 0, 2 (for the “temperature OK” partition) and 3 (for the “temperature too high” partition).

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct option is: –1, 0, 2, 3
d) Is not correct

Explanation / Rationale

a) Is not correct. This is a new product. You probably do not have a checklist yet and test conditions might not be known due to missing requirements
b) Is not correct. This is a new product. You probably do not have enough information to make correct error guesses
c) Is correct. Exploratory testing is most useful when there are few known specifications and/or there is a pressing timeline for testing
d) Is not correct. Branch testing is time-consuming, and your management is asking about some test results now. Also, branch testing does not involve domain knowledge

Explanation / Rationale

a) Is correct. This principle means that if the same tests are repeated over and over again, eventually these tests no longer find any new defects. This is probably why the tests all passed in this release as well
b) Is not correct. This principle says about the mistaken belief that just finding and fixing a large number of defects will ensure the success of a system
c) Is not correct. This principle says that a small number of components usually contain most of the defects
d) Is not correct. This principle states that testing all combinations of inputs and preconditions is not feasible

Explanation / Rationale

Considering each of the listed review types:

1. Technical review - This type of review is performed by technically qualified reviewers and led by a moderator. The objectives are to gain consensus and make decisions on technical problems while also evaluating quality and building confidence in the work product, generating new ideas, motivating and enabling authors to improve, and detecting anomalies
2. Informal review - The main objective is to detect anomalies. The process is not defined and does not require formal documented output
3. Inspection - This is the most formal review type, and it follows the complete generic review process. The primary objective is to find the most anomalies, and other objectives include evaluating quality and building confidence in the work product, motivating and enabling authors to improve, and collecting metrics that can be used to enhance the software development life cycle (SDLC), including the inspection process. The author cannot act as the review leader or scribe
4. Walkthrough - Led by the author, this type of review serves various objectives such as evaluating quality and building confidence in the work product, educating reviewers, gaining consensus, generating new ideas, motivating and enabling authors to improve, and detecting anomalies. Reviewers might perform an individual review before the walkthrough, but this is not mandatory

A. Includes objectives such as gaining consensus, generating new ideas, and motivating authors to improve (A)
B. The main objective is detecting potential defects and it generates no formal documented output (D)
C. The main objective is detecting potential defects and it requires metrics collection to support process improvement (C)
D. Includes objectives such as educating reviewers, gaining consensus, generating new ideas and detecting potential defects (B)

Thus:
a) Is not correct
b) Is correct. The correct match is: 1A, 2D, 3C, 4B
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Traceability between the mitigated risks and passing test cases provides little information, because to be mitigated (by testing) the risks would need to have a corresponding passing test case. To be able to assess residual risk, traceability between all risks and test results needs to be available, so that the risks that do not have a corresponding passing test can be identified as the residual risks
b) Is correct. Traceability between user requirements and test execution results provides an indication of which user requirements have been tested and so provides a means of measuring project progress (in the context of testing) against business goals
c) Is not correct. It is not clear that failing test cases provide an indication of tester skills any more than passing test cases. It would partly depend on the test objective (e.g., building confidence or causing failures). Also, such measurement of testers based on passing and failing test cases can be counter-productive as it could cause the testers to optimize their testing based on that metric rather than the test objective
d) Is not correct. Traceability between the identified risks and written test conditions provides a means of determining which further test conditions need to be written. Determining which risks are worth testing is part of risk management, and risk mitigation in particular

Explanation / Rationale

a) Is not correct. Impediments to testing can be high level and business-related, so this is an important piece of information for business stakeholders
b) Is correct. Branch testing is a technical metric used by developers and technical testers. This information is of no interest to business representatives
c) Is not correct. Test progress is project related, so it may be useful for business representatives
d) Is not correct. Risks impact product quality, so it may be useful for business representatives

Explanation / Rationale

a) Is not correct. QA concentrates on process improvement and implementation, using a preventive approach to avoid errors and defects, while testing is a form of QC that is used to detect defects
b) Is correct. QC aims to achieve appropriate levels of quality by focusing on identifying and correcting product defects. Testing is a significant part of QC and helps to uncover these defects
c) Is not correct. Although testing is a significant part of QC and helps to uncover defects, other (non-testing) techniques utilized in QC include formal methods like model checking and proof of correctness, as well as simulation and prototyping
d) Is not correct. QA concentrates on process improvement and implementation, using a preventive approach to avoid errors and defects, while testing is a form of QC that is used to detect defects

Explanation / Rationale

The five listed descriptions and the corresponding review process activities are:

1. This describes part of the ‘communication and analysis’ activity
2. This describes part of the ‘fixing and reporting’ activity
3. This describes part of the ‘individual review’ activity
4. This describes part of the ‘planning’ activity
5. This describes part of the ‘review initiation’ activity

The generic review process from ISO/IEC 20246, which is outlined in the syllabus, comprises the following activities in this logical order:

• Planning (4)
• Review initiation (5)
• Individual review (3)
• Communication and analysis (1)
• Fixing and reporting (2)

Thus:
a) Is not correct
b) Is correct. The correct sequence of activities is: 4 – 5 – 3 – 1 – 2
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. Product quality metrics measure quality characteristics. Mean time to failure measures maturity, so it is a product quality metric
b) Is not correct. This is an example of a defect metric, not a product quality metric
c) Is not correct. This is an example of a coverage metric, not a product quality metric
d) Is not correct. This is an example of a defect metric, not a product quality metric

Explanation / Rationale

a) Is not correct. The feedback is from stakeholders (e.g., business representative, end user), not from developers, so this feedback is not likely to inform managers which developers are more or less productive
b) Is not correct. Early and frequent feedback from stakeholders is not used by project managers to prioritize how they interact with the different stakeholders
c) Is correct. Obtaining feedback from stakeholders early and often in the software development process can be highly beneficial as it facilitates early communication of potential quality issues, can prevent misunderstandings about requirements, and ensures that any changes in stakeholder requirements are understood and implemented sooner
d) Is not correct. Early and frequent feedback can prevent the development of a product that does not meet stakeholder needs, and results in costly rework and missed deadlines, so, ideally there should be no delay. Also, the feedback is from stakeholders (not to them), which includes the end users, so the end users providing feedback will not aid the end users’ understanding

Explanation / Rationale

a) Is correct. Defect management is no less expensive. Finding and fixing defects later in SDLC is more costly
b) Is not correct. This is a benefit of static testing
c) Is not correct. This is a benefit of static testing
d) Is not correct. This is a benefit of static testing

Explanation / Rationale

Consider:

i. It is a Project risk
ii. It is a Product risk
iii. It is a Product risk
iv. It is a Project risk
v. It is a Product risk

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. This is done by the testers
b) Is not correct. The product backlog is built and maintained by the product owner
c) Is not correct. This is done by the development team
d) Is not correct. This is a managerial role
e) Is correct. This is done by the testers

Explanation / Rationale

a) Is not correct. Adequate time for individuals is a success factor
b) Is not correct. Splitting work products into small adequate parts is a success factor
c) Is not correct. Avoiding behaviors that might indicate boredom, exasperation, etc. is a success factor
d) Is correct. During reviews one can find defects, not failures

Explanation / Rationale

Considering each of the listed benefits and drawbacks of the independence of testing:

i. Ideally, we want close collaboration between testers and developers, which is not increased by isolation. Thus, this is a disadvantage
ii. Testers and developers have varied backgrounds, technical viewpoints, and potential biases, allowing testers to usefully challenge assumptions made by stakeholders during system specification and implementation. Thus, this is an advantage
iii. The main disadvantage of independence in testing is that testers may become isolated from the development team, leading to communication problems, a lack of collaboration, and potentially an adversarial relationship, with testers being blamed for delays and bottlenecks in the release process. Thus, this is a disadvantage
iv. One of the disadvantages of independence in testing is that testers may become isolated from the development team, leading to developers feeling less accountable for quality. Thus, this is a disadvantage
v. The primary benefit of independence in testing is that testers are more likely to identify different types of failures and defects compared to developers, due to their varied backgrounds, technical viewpoints, and potential biases, including cognitive bias

Thus:
a) Is not correct
b) Is correct. The list entries showing benefits are ii and v
c) Is not correct
d) Is not correct