Explanation / Rationale

a) Is not correct. A member without a missed deadline can get a discount and a gift T-Shirt after 15 bicycle rentals
b) Is not correct. A member without a missed deadline can get a discount but no gift T-Shirt until they rented a bicycle 15 times
c) Is not correct. Non-members cannot get a discount, even if they did not miss a deadline yet
d) Is correct. No discount as a non-member that has also missed a deadline, but only members can receive a gift T-Shirt. Hence, the action is not correct

Explanation / Rationale

a) Is not correct. Testing quadrants have nothing to do with describing the relationships between test levels
b) Is not correct. Testing quadrants cannot help in assessing any type of coverage
c) Is correct. Testing quadrants allow managers and other stakeholders to understand the relationships between test types, the activities they support (team support or product critique), and the viewpoint they are focused on (business- or technology-facing)
d) Is not correct. Testing quadrants is not a psychological model

Explanation / Rationale

a) Is correct. The client is in a different location and time zone, so it may be difficult to communicate face-to-face
b) Is not correct. Dashboards are usually available to any user at any time, so the difference in time zones will not be as much of a hindrance to communication as verbal, face-to-face communication
c) Is not correct. Although the time difference between Europe and America is several hours, and this may cause some inconvenience, it's certainly not as great as with communicating face-to-face
d) Is not correct. Video conferencing tools are a convenient means of communication. Although communication between Europe and America during working hours usually requires one party to connect in the very early or very late hours, this is not as much of an inconvenience as verbal, face-to-face communication

Explanation / Rationale

a) Is correct. The whole team approach promotes robust communication and collaboration between the team members
b) Is not correct. While the whole team approach prioritizes collective accountability for quality, each individual team member is still equally accountable for quality
c) Is not correct. The whole team approach is about how the team works together, with the aim of higher quality deliverables, but it does not necessarily result in faster deployment to end users
d) Is not correct. When using the whole team approach, testers work with business representatives to create acceptance tests. There is no suggestion that the approach will reduce collaboration with external business users

Explanation / Rationale

TC1 achieves the highest coverage (4/7 – Req1, Req3, Req4 and Req7), so should be executed first.
Req2, Req5 and Req6 are still not covered.
The next test case that achieves the highest additional coverage of the remaining requirements is TC3, covering 2 out of these 3 requirements (Req5 and Req6). So, TC3 should be executed as the second one.
Now the only requirement still not covered is Req2, which is covered by TC4. Therefore, TC4 should be executed as the third test case.
So, the last test case executed will be TC2.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Usability testing is business facing testing that critiques the product (Q3)
b) Is not correct. Functional testing is business facing testing (Q2)
c) Is not correct. User acceptance testing is business facing testing that critiques the product (Q3)
d) Is correct. Component integration testing is technology facing testing that supports the team (guides the development) (Q1)

Explanation / Rationale

a) Is not correct. ‘The capability of generating test cases without access to the test basis’ is not possible. The generation of test cases by either testers or tools requires access to the test basis
b) Is not correct. ‘The achievement of increased coverage through more objective assessment’ is not a direct benefit of test automation. Test automation will provide more objective assessment of coverage, however that objective assessment will not increase the coverage. Only by using the results of the coverage to write further test cases can the coverage possibly be increased
c) Is not correct. ‘The increase in test execution times available with higher processing power’ is a contradictory statement as higher processing power would normally reduce execution times, and increased execution times are not a benefit as the testing would take longer
d) Is correct. The prevention of human errors through greater consistency and repeatability is a benefit of test automation as test automation cannot suffer from human errors. For instance, it means that tests are consistently derived from requirements, test data is created in a systematic manner, and tests are executed by a tool in the same order with the same frequency

Explanation / Rationale

In the three-point estimation technique:

E = (optimistic + 4*most likely + pessimistic)/6

E = (2+(4*11)+14)/6 = 10

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is not correct. Feedback can improve the test process, but if one only wants to improve future projects, the feedback does not need to come early or frequently
b) Is not correct. Feedback is not used to prioritize requirements
c) Is not correct. The quality of changes can be measured in multiple ways
d) Is correct. Early and frequent feedback allows for the early communication of potential quality problems

Explanation / Rationale

a) Is not correct. Confirmation testing to check that the updates have resulted in a correct implementation is necessary, however, it would then be sensible to perform regression testing to ensure that no defects have been introduced or uncovered in unchanged areas of the system
b) Is correct. Confirmation testing will check that the updates have resulted in a correct implementation, and then regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system
c) Is not correct. Regression testing should be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system when the update was made, however it is also necessary to perform confirmation testing that will check that the updates have resulted in a correct implementation
d) Is not correct. Confirmation testing will check that the updates have resulted in a correct implementation, and regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system. However, when performed (i.e., when an update needs to be tested), confirmation testing precedes regression testing

Explanation / Rationale

Considering each of the listed roles:

1. Scribe (or Recorder) - responsible for gathering feedback from reviewers and documenting review information, such as decisions made, and any new anomalies identified during the review meeting. (Records review information, such as decisions and new anomalies found during the review meeting - B)
2. Review Leader - responsible for overseeing the review process, such as selecting the review team members, scheduling review meetings, and ensuring that the review is completed successfully.
(Takes overall responsibility for the review such as organizing when and where the review will take place - D)
3. Facilitator (or Moderator) - responsible for ensuring that the review meetings run effectively, including managing time, mediating discussions, and creating a safe environment where everyone can voice their opinions freely. (Ensures the effective running of review meetings and the setting up of a safe review environment - A)
4. Manager - responsible for deciding what needs to be reviewed and allocating resources, such as staff and time, for the review. (Decides what is to be reviewed and provides resources, such as staff and time for the review - C)

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct match is: 1B, 2D, 3A, 4C
d) Is not correc

Explanation / Rationale

According to the dependencies, SEARCH tests must be executed first, then VIEW tests, then ADD tests and, at the end, ORDER tests. Within each of these groups the order is determined by the priorities of the test cases.
So, TC1 must be executed first, then TC2, then TC4 followed by TC3, and then TC5 as the last one.
So, the ordering is: TC1, TC2, TC4, TC3, TC5.
Thus:
a) Is correct. TC3 will be the fourth test case executed
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
b) Is correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
c) Is not correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
d) Is not correct. This is the list of properties that each user story should have, not the description of the collaboration-based approach

Explanation / Rationale

a) Is not correct. Exploratory testing uses test charters, not a list of possible defects/failures. Although exploratory testing can incorporate the use of other test techniques, in this case fault attack is the most likely option
b) Is correct. This is a list of possible failures. Fault attacks are a methodical approach to the implementation of error guessing and require the tester to create or acquire a list of possible errors, defects and failures, and to design tests that will identify defects associated with the errors, expose the defects, or cause the failures
c) Is not correct. The tester is using a checklist of items to support their testing. Both error guessing and checklist-based testing use such lists, however, the list here is of possible failures, not test conditions, and so the MOST PROBABLE test technique is fault attack, which focuses on errors, defects and failures
d) Is not correct. BVA is based on an analysis of boundary values of equivalence partitions. The above list does not mention equivalence partitions or their boundaries

Explanation / Rationale

Because TC1 and TC3 failed in Execution 1 (i.e., test (1) and test (3)), test (4) and test (6) are confirmation tests.
Because TC2 and TC3 failed in Execution 2 (i.e., tests (5) and (6)), test (8) and test (9) are also confirmation tests.
TC2 passed in Execution 1 (i.e., test (2)), so test (5) is a regression test.
TC1 passed in the Execution 2 (i.e., test (4)), so test (7) is also a regression test.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Test automation does not introduce unknown regressions in production
b) Is correct. Wrong allocation of effort to maintain testware is a risk
c) Is not correct. Test tools must be selected so that they and their testware can be relied upon
d) Is not correct. The primary goal of test automation is to reduce manual testing. So, this is a benefit, not a risk

Explanation / Rationale

Considering:

Testing and quality assurance are not the same. Testing is the process consisting of all software development lifecycle (SDLC) activities, both static and dynamic, concerned with planning, preparation and evaluation of a component or system and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects. Quality assurance is focused on establishing, introducing, monitoring, improving, and adhering to the quality-related processes.

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is correct. The ‘tests wear out’ principle is concerned with the idea that repeating identical tests on unaltered code is unlikely to uncover novel defects and therefore, modifying tests may be essential. By using high-level test conditions to generate new tests each time, the tests will not be identical and should not ‘wear out’
b) Is not correct. The ‘absence-of-defects fallacy’ principle is concerned with ensuring that users’ needs are fulfilled even if lots of testing is done and no defects are found (i.e., validation is also necessary). The use of high-level test conditions to generate test cases and execute tests does not directly address this concern
c) Is not correct. The ‘early testing saves time and money’ principle is concerned with fixing defects early on to prevent the occurrence of subsequent defects in derived work products, thereby reducing costs and the likelihood of failures. This is typically addressed by starting testing (both static and dynamic) as early as possible, but this is not addressed by using high-level test conditions to generate test cases and execute tests
d) Is not correct. The ‘Defects cluster together’ principle is concerned with the distribution of defects in a system, which typically follows a Pareto distribution. The use of high-level test conditions to generate test cases and execute tests does not address this concern, which is typically addressed by risk-based testing

Explanation / Rationale

a) Is not correct. Assuming that testers could check the ease of changing the currency exchange system then it would be done by maintainability testing rather than maintenance testing, so this is not a trigger for maintenance testing
b) Is correct. A system modification (such as a fix or enhancement) is an example of a trigger for maintenance testing. The removal of the refund option of the currency exchange system was a fix that would lead to maintenance testing
c) Is not correct. If the agile team has started developing a user story that adds a new customer loyalty feature to the currency exchange system, then this will result in them testing the new feature, and then they would perform regression testing. No maintenance testing is required in this situation
d) Is not correct. Reconfiguration of the currency exchange system to support both the local language and English currency transactions is not a system modification, a change to the operational environment, or a system retirement, which are the three triggers for maintenance testing

Explanation / Rationale

Error guessing is about anticipating the errors, defects and failures based on the tester’s knowledge.
a) Is not correct. This is an example of anticipating the developer’s error
b) Is not correct. This is an example of anticipating the defect
c) Is correct. This is an example of a potential root cause of a defect, which is neither an error, defect nor failure, and difficult for the tester to anticipate
d) Is not correct. This is an example of anticipating a failure, perhaps based on experience of previous systems in this application domain

Explanation / Rationale

a) Is not correct. In exploratory testing, test cases are usually created during the exploratory testing session, alongside test analysis, test implementation and test execution
b) Is not correct. In exploratory testing, tests are simultaneously designed, executed, and evaluated while the tester learns about the test object
c) Is not correct. Exploratory testing results depend heavily on the tester’s experience, so even if the results of exploratory testing can be used as a predictor of risk and used to assess whether there will be fewer or more defects, for example, compared to the previous exploratory testing session, they are not a good example of reliable defect prediction models that can predict the number of remaining defects
d) Is correct. During exploratory testing, the testers can use any techniques that they find useful

Explanation / Rationale

a) Is not correct. Regression tests increase in number as the project progresses, as new regression tests are typically required as changes are made to the system. Similarly, the number of confirmation tests also typically increases as the project progresses as new confirmation tests are needed for each fix made to a system
b) Is not correct. It is the other way round. Confirmation tests are created and run when the test object is fixed, and regression tests are (ideally) run whenever the test object is enhanced (changed)
c) Is not correct. Confirmation testing verifies that a defect has been fixed correctly and so is concerned with testing changes to the test object. However, regression testing ensures that changes (including changes to the operational environment) do not have negative effects on unchanged software and so does not check that the operational environment remains unchanged
d) Is correct. Regression testing ensures that changes do not have negative effects on unchanged software. Confirmation testing verifies that a defect has been fixed – and so is concerned with changed code

Explanation / Rationale

i. Is true. Having domain knowledge is an important tester skill
ii. Is false. This is a task of the business analyst together with the business representative
iii. Is true. Being a good team player is an important skill
iv. Is false. Planning and organizing the work of the team is a task of the test manager or, mostly in an Agile software development project, the whole team and not just the tester
v. Is true. Critical thinking is one of the most important skills of testers

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. Each test level has specific and distinct test objectives as a different form of test object (e.g., single component, complete system) is tested at each test level and overlapping test objectives would lead to unnecessary duplication
b) Is not correct. Test analysis and design for a given test level should start during the corresponding development phase to facilitate early testing (e.g., acceptance test analysis and design should begin during requirements analysis). Test implementation will generally start later, and test execution will start during the test level
c) Is not correct. Test design for a given test level should start during the corresponding development phase to facilitate early testing, however test design (e.g., test case generation) needs to be based on an agreed test basis, not an early draft, otherwise significant test effort may be wasted on creating test cases for a design that later changes
d) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, the same symmetry does not apply to dynamic and static testing. There are some static testing activities (e.g., static analysis) for which there is no obvious corresponding dynamic testing activity

Explanation / Rationale

Considering each of the listed benefits and drawbacks of the independence of testing:

i. Ideally, we want close collaboration between testers and developers, which is not increased by isolation. Thus, this is a disadvantage
ii. Testers and developers have varied backgrounds, technical viewpoints, and potential biases, allowing testers to usefully challenge assumptions made by stakeholders during system specification and implementation. Thus, this is an advantage
iii. The main disadvantage of independence in testing is that testers may become isolated from the development team, leading to communication problems, a lack of collaboration, and potentially an adversarial relationship, with testers being blamed for delays and bottlenecks in the release process. Thus, this is a disadvantage
iv. One of the disadvantages of independence in testing is that testers may become isolated from the development team, leading to developers feeling less accountable for quality. Thus, this is a disadvantage
v. The primary benefit of independence in testing is that testers are more likely to identify different types of failures and defects compared to developers, due to their varied backgrounds, technical viewpoints, and potential biases, including cognitive bias

Thus:
a) Is not correct
b) Is correct. The list entries showing benefits are ii and v
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The organization’s marketing team is unlikely to perform much testing (although in some organizations they may be involved with acceptance testing), so their average level of experience (most of which would be in marketing) is not likely to impact how testing is performed for a given test object
b) Is not correct. The level of knowledge of users that a new system is being built for them is unlikely to affect how testing is performed. Any user involvement that could affect how testing is performed is more likely to be as a result of decisions made by the testers, customer and project manager
c) Is correct. The number of years’ experience of the members of the performance testing team will help to determine the capabilities and knowledge (e.g., of different tools and defect types) that the team members will apply when they are testing
d) Is not correct. The organizational structure of the different end users (who may be varied) will change between users. So, it may not even be known when the application is being tested, and the end user’s organizational structure can thus have little effect on how the testing is performed

Explanation / Rationale

There are two equivalence partitions that are not yet covered, which correspond to “student discount” and “pensioner discount”.
a) Is not correct. CY – BY = 64, so these inputs correspond to the already covered “no discount” partition
b) Is correct. CY – BY = 65, so these inputs correspond to a partition that is not yet covered (“pensioner discount”)
c) Is not correct. CY – BY = –65, so these inputs correspond to the already covered “error message” partition
d) Is not correct. CY – BY = 18, so these inputs correspond to the already covered “no discount” partition
e) Is correct. CY – BY = 0, so these inputs correspond to a partition that is not yet covered (“student discount”)

Explanation / Rationale

The average development effort is $900,000 and the average test effort is $90,000 (calculated from the four projects).
The average test-to-development effort ratio is 1:10 ($90,000 : $900,000), which means that historically, on average, the test effort is 10% of the development effort.
So if the development effort is estimated to be $800,000, the estimated test effort is estimated as:

10% * $800,000 = 0.1 * $800,000 = $80,000.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Risk management consists of risk analysis and risk control. Neither of these activities supports the reassembly of the files that made up the release, because these activities deal with risks, not with configuration items
b) Is not correct. Test monitoring is concerned with gathering information about testing. This information is used to assess test progress and to measure whether the test exit criteria or the test tasks associated with the exit criteria are satisfied, such as meeting the targets for coverage of product risks, requirements, or other acceptance criteria. Test control uses the information from test monitoring to provide, in the form of control directives, guidance and the necessary corrective actions to achieve the most effective and efficient testing. None of these activities deal with the management of configuration items
c) Is not correct. The whole-team approach builds on the tester’s skill to work effectively in a team context and to contribute positively to the team goals. So, it focuses on team-related issues, not on configuration items
d) Is correct. Configuration management provides a discipline for identifying, controlling, and tracking work products. Configuration management keeps a record of changed configuration items when a new baseline is created. Using configuration management, it is possible to revert to a previous baseline in order to reproduce previous test results

Explanation / Rationale

a) Is correct. The number of defects found is related to the test object quality
b) Is not correct. This is the measure of the test efficiency not the test object quality
c) Is not correct. The number of test cases executed does not tell us anything about the quality; test results might do
d) Is correct. defect density is related to the test object quality
e) Is not correct. Time to repair is a process metric. It does not tell us anything about the product quality

Explanation / Rationale

a) Is not correct. The root cause is the distraction that the programmer experienced while programming
b) Is not correct. Accepting invalid inputs is a failure
c) Is not correct. The error is the mistaken thinking that resulted in putting the defect in the code
d) Is correct. The problem in the code is a defect

Explanation / Rationale

Consider:

i. These behaviors are easily detectable while the software is running. Hence, dynamic testing shall be used to identify them
ii. This is an example of deviations from standards, which is a typical defect that is easier found with static testing
iii. If the software is executed during the test, it is dynamic testing
iv. Identifying defects as early as possible is the test objective of both static testing and dynamic testing
v. This is an example of gaps in the test basis traceability or coverage, which is a typical defect that is easier found with static testing

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

There are three equivalence partitions: {..., 10, 11}, {12}, and {13, 14, ...}.
The boundary values are 11, 12 and 13. In the three-point boundary value analysis for each boundary, we need to test the boundary and both its neighbors, so:

• for 11 we test 10, 11, 12

• for 12 we test 11, 12, 13

• for 13 we test 12, 13, 14

Altogether we need to test 10, 11, 12, 13, and 14

Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

Test TC 001 must come first, followed by TC 002, to satisfy dependencies. Afterwards, TC 003 to satisfy priority and then TC 004, followed by TC 005.
Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Quality should be the responsibility of everyone working on the project and not the sole responsibility of the test team
b) Is not correct. First, it is not a benefit if an external test team does not meet delivery deadlines, and second, there is no reason to believe that external test teams will feel they do not have to meet strict delivery deadlines
c) Is not correct. It is bad practice for the test team to work in complete isolation, and we would expect an external test team to be concerned with changing project requirements and communicating well with developers
d) Is correct. Specifications are never perfect, meaning that assumptions will have to be made by the developer. An independent tester is useful in that they can challenge and verify the assumptions and subsequent interpretation made by the developer

Explanation / Rationale

a) Is correct. Debugging is the process of finding, analyzing, and removing the causes of failures in a component or system
b) Is not correct. Testing is the process concerned with planning, preparation and evaluation of a component or system and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects. It is not related to fixing causes of failures
c) Is not correct. Requirement elicitation is the process of gathering, capturing, and consolidating requirements from available sources. It is not related to fixing causes of failures
d) Is not correct. Defect management is the process of recognizing, recording, classifying, investigating, resolving, and disposing of defects. It is not related to fixing causes of failures

Explanation / Rationale

Considering:

• Usability testing is in Q3 (1 – C)
• Component testing is in Q1 (2 – A)
• Functional testing is in Q2 (3 – B)
• Reliability testing is in Q4 (4 – D)

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The test case is related to viewing previous orders in the order history
b) Is not correct. The test case is related to viewing previous orders
c) Is not correct. The test case is related to viewing previous orders in the order history
d) Is correct. The test case is related to the registration process, which is not discussed in the user story. The user story is about viewing previous orders

Explanation / Rationale

There are five columns in the decision table. Each test case covers one of them.

TC1 and TC2 both cover Rule 4
TC3 and TC4 both cover Rule 2
TC5 covers Rule 5

So, these five test cases cover three out of five columns, achieving a coverage of (3/5)*100% = 60%. Therefore, option b) is the CORRECT option.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

Considering the attributes:

• Specified for walkthroughs, technical reviews, and inspections; thus, the reviews being performed cannot be informal reviews
• The purpose of evaluating quality is one of the most important objectives of a walkthrough
• This is not allowed for inspections and is typically not done in technical reviews. A moderator is needed in walkthroughs and is allowed for informal reviews
• All types of reviews can include individual preparation (even informal reviews)
• All types of reviews can produce a review report, although informal reviews do not require documentation

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct