Explanation / Rationale

There are three equivalence partitions: {..., 10, 11}, {12}, and {13, 14, ...}.
The boundary values are 11, 12 and 13. In the three-point boundary value analysis for each boundary, we need to test the boundary and both its neighbors, so:

• for 11 we test 10, 11, 12

• for 12 we test 11, 12, 13

• for 13 we test 12, 13, 14

Altogether we need to test 10, 11, 12, 13, and 14

Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

a) Is correct. Checking that the sort function puts the elements of the list or array in ascending order is evaluating the functional correctness of the sort function, which is part of functional testing
b) Is not correct. Assessing whether the sort function meets its non-functional requirement to complete within one second is part of testing its performance efficiency, which is part of non-functional testing
c) Is not correct. Evaluating the ease with which the sort function can be modified from sorting ascending to sorting descending is testing its modifiability, a form of non-functional maintainability testing, which is part of non-functional testing
d) Is not correct. Assessing that the sort function still functions correctly when moved from a 32-bit to a 64-bit architecture is testing its adaptability, a form of portability testing, which is part of non-functional testing

Explanation / Rationale

a) Is not correct. The whole-team approach allows any team member with the requisite skills and knowledge to undertake any task, however that does not mean that team members can take on any role at any time. Typically, they only take on roles in which they are competent, and there is no suggestion that every team member can do every role
b) Is not correct. The whole-team approach applies to how a single team (typically in Agile software development) works; it does not cover how multiple teams are supposed to work on larger projects, and it does not suggest that only one ‘whole’ team is needed for a complete project
c) Is not correct. The whole-team approach does not expect every team member to be involved in every important decision. For instance, there is no need for the business representative (i.e. the Product Owner) to be involved in every technical decision that does not affect the business outcome and implementing such an approach would unnecessarily slow down the team’s progress
d) Is correct. By leveraging the diverse skill sets of each team member most effectively, the whole-team approach fosters superior team dynamics, promotes robust communication and collaboration, and generates a team synergy that benefits the entire project

Explanation / Rationale

a) Is not correct. Performing the impact analysis will not give information about completeness of tests. Analyzing the impact analysis of changes will help to select the right test cases for execution
b) Is not correct. Traceability does not give information about the estimated level of residual risk if the test cases are not traced back to risks
c) Is correct. Performing the impact analysis of the changes helps in selecting the test cases for the regression test
d) Is not correct. Analyzing the traceability between the test basis, test objects and test cases does not help in selecting test data to achieve the assumed coverage of the test object. Selecting test data is more related to test analysis and test implementation, not traceability

Explanation / Rationale

a) Is not correct. This is important, but not as important as test environment elements
b) Is correct. The important thing that is missing is the identification of the browser and device used for the testing. The browser and device information are important because such a defect can be browser- or device-specific. For example, a login button may work fine on one browser (or one version of a specific browser) but not on another. Therefore, the browser and device information can help the developers to reproduce the issue and find the root cause of the problem more quickly
c) Is not correct. The test object is identified (WebShop v0.99)
d) Is not correct. The impact is included – this is severity (high)

Explanation / Rationale

a) Is correct. When a system is retired, this can require testing of data migration, which is a form of maintenance testing
b) Is not correct. Regression testing verifies whether a fix accidentally affected the behavior of other parts of the code, but now we are talking about data migration to a new system
c) Is not correct. Component testing focuses on individual hardware or software components, not on data migration
d) Is not correct. Integration testing focuses on interactions between components and/or systems, not on data migration

Explanation / Rationale

a) Is not correct. Dynamic testing does cause failures (from which defects can then be located and fixed). However, debugging is concerned with locating defects and fixing these defects. Therefore, debugging does not fix failures
b) Is not correct. Both testing and debugging contribute to improving the quality of the test object, so should really both be considered positively. Debugging is generally considered to be a positive activity as it is fixing something. Dynamic testing does involve intentionally causing the test object to fail, which is why some people consider it a negative activity, but that is a very narrow view (and not one typically held by testers). Both positive and negative test cases are possible. Positive test cases check that the test object correctly performs what it is supposed to do, while negative testing checks that the test object does not do what it is not supposed to do
c) Is correct. Testing determines that defects exist either directly through observation of the defect in reviews (or by a tool in static analysis), or indirectly by causing a failure in dynamic testing. Debugging is a separate activity from testing (normally performed by developers) and is concerned with locating defects (only for dynamic testing) and fixing the defects
d) Is not correct. The causes of defects are typically human errors. Testing finds defects either directly through static testing, or indirectly by causing failures in dynamic testing, and debugging fixes defects. So, testing does not find the cause of defects and debugging does not fix the causes of defects

Explanation / Rationale

a) Is correct. System testing examines the behavior and capabilities of the complete system and covers non-functional testing of quality characteristics, which includes security testing. This type of testing is often performed by an independent test team based on system specifications
b) Is not correct. System integration testing examines the interfaces with other systems and external services
c) Is not correct. Beta testing is a type of acceptance testing performed at an external site by roles outside the development organization
d) Is not correct. Component integration testing involves testing the (interfaces and) interactions between components of a system, such as the user interface and database

Explanation / Rationale

a) Is not correct. The test automation approach is defined by testers with the help of developers and business representatives
b) Is not correct. The test strategy is decided in collaboration with the developers
c) Is not correct. Testers, developers, and business representatives are part of the whole team approach
d) Is correct. Testers will work closely with business representatives to ensure that the desired quality levels are achieved. This includes supporting and collaborating with them to help them create suitable acceptance tests

Explanation / Rationale

We want to run test cases according to their priorities, but we also need to consider the dependencies.
If we only consider priorities, we want to first run TC 5 and TC 7 (highest priority), then TC 1, TC 3, and TC 4, and finally TC 2 and TC 6 (lowest priority).
However, in order to run TC 7, we need to first run TC 4.
In order to run TC 5, we need to run TC 4 and TC 2, but TC 2 is blocked by TC 1, which should be run prior to TC 2.
So, in order to run priority 1 test cases as early as possible, the first five test cases should be: TC 4 - TC 7 - TC 1 - TC 2 - TC 5.
Next, we need to run TC 3, because it has higher priority than TC 6.
Thus the full schedule will be TC 4 – TC 7 – TC 1 – TC 2 – TC 5 – TC 3 – TC 6.
So, the sixth test case will be TC 3.

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Although it is true that the tester can implement and execute detailed test cases based on the checklist, it does not explain how this would result in increased coverage
b) Is not correct. Checklist items should not be automated. But even if they are, the automated test scripts always execute the tests in the same way, which usually does not result in increased coverage
c) Is not correct. It is true that each checklist item should be tested separately and independently. But this impacts the test execution order and does not impact the achieved coverage, and so does not result in increased coverage
d) Is correct. If the checklists are high-level, some variability in the actual testing is likely to occur, resulting in potentially greater coverage but less repeatability. If two testers follow a checklist of high-level items, each of them may use different test data, test steps, etc. This way, one tester will probably cover some areas not covered by the other tester and this will result in increased coverage

Explanation / Rationale

a) Is correct. Each test level has specific and distinct test objectives as a different form of test object (e.g., single component, complete system) is tested at each test level and overlapping test objectives would lead to unnecessary duplication
b) Is not correct. Test analysis and design for a given test level should start during the corresponding development phase to facilitate early testing (e.g., acceptance test analysis and design should begin during requirements analysis). Test implementation will generally start later, and test execution will start during the test level
c) Is not correct. Test design for a given test level should start during the corresponding development phase to facilitate early testing, however test design (e.g., test case generation) needs to be based on an agreed test basis, not an early draft, otherwise significant test effort may be wasted on creating test cases for a design that later changes
d) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, the same symmetry does not apply to dynamic and static testing. There are some static testing activities (e.g., static analysis) for which there is no obvious corresponding dynamic testing activity

Explanation / Rationale

a) Is not correct. In the whole-team approach, testers play a vital role by sharing their testing expertise with the team and guiding product development. They collaborate with other team members to achieve the desired quality levels and work with business representatives to create acceptance tests. Testers also partner with developers to determine the optimal test strategy and automation approaches
b) Is correct. By leveraging the diverse skill sets of each team member most effectively, the whole-team approach fosters superior team dynamics, promotes robust communication and collaboration, and generates a synergistic effect that benefits the entire project
c) Is not correct. The whole-team approach allows any team member with the requisite skills and knowledge to undertake any task, thus specialist team members are not an advantage of this approach
d) Is not correct. There is no specific guidance on the optimum size of teams using the whole-team approach, and there is no suggestion that larger teams are better

Explanation / Rationale

a) Is not correct. When a user reports a software failure, thanks to the unique identification of commits, it is possible to reassemble the files from the software version which was used by the user (as well as the corresponding versions of the test scripts) and thus reproduce the failure and locate the defect faster
b) Is not correct. If a change to the test environment causes unexpected issues during testing, configuration management allows testers to roll back to a previous version of the environment. This ensures that testing can continue without being affected by the change
c) Is not correct. Configuration management ensures that all identified documentation (e.g., requirement specifications) and software items are referenced unambiguously in test documentation (e.g., test plans)
d) Is correct. This is ensured by the defect management, not configuration management process

Explanation / Rationale

The five listed descriptions and the corresponding review process activities are:

1. This describes part of the ‘communication and analysis’ activity
2. This describes part of the ‘fixing and reporting’ activity
3. This describes part of the ‘individual review’ activity
4. This describes part of the ‘planning’ activity
5. This describes part of the ‘review initiation’ activity

The generic review process from ISO/IEC 20246, which is outlined in the syllabus, comprises the following activities in this logical order:

• Planning (4)
• Review initiation (5)
• Individual review (3)
• Communication and analysis (1)
• Fixing and reporting (2)

Thus:
a) Is not correct
b) Is correct. The correct sequence of activities is: 4 – 5 – 3 – 1 – 2
c) Is not correct
d) Is not correct

Explanation / Rationale

TC1 achieves the highest coverage (4/7 – Req1, Req3, Req4 and Req7), so should be executed first.
Req2, Req5 and Req6 are still not covered.
The next test case that achieves the highest additional coverage of the remaining requirements is TC3, covering 2 out of these 3 requirements (Req5 and Req6). So, TC3 should be executed as the second one.
Now the only requirement still not covered is Req2, which is covered by TC4. Therefore, TC4 should be executed as the third test case.
So, the last test case executed will be TC2.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. In sequential development models, in the initial phases, testers participate in requirement reviews, test analysis, and test design. The executable code is usually created in the later phases, so dynamic testing cannot be performed early in the SDLC
b) Is not correct. Static testing can always be performed early in the SDLC
c) Is not correct. Test planning should be performed early in the SDLC before the test project begins
d) Is not correct. Acceptance testing can be performed when there is a working product. In sequential SDLC models the working product is usually delivered late in the SDLC

Explanation / Rationale

The ‘absence-of-defects fallacy’ is concerned with the idea that ensuring correctness in accordance with the requirements (i.e., verifying the absence of implementation defects) does not guarantee user satisfaction with the system. To address this it is also necessary to validate that the system meets users' needs and expectations, fulfills business objectives, and outperforms competing systems.
a) Is not correct. The ‘testing shows the presence, not the absence of defects’ principle explains that while testing can detect the existence of defects in the test object, it is not possible to demonstrate that there are no defects and, therefore, guarantee its correctness. Therefore, explaining that it is not possible for testing to show the absence of defects would partially address this principle, not the ‘absence-of-defects’ fallacy
b) Is correct. By supporting the end user to perform acceptance testing it should be possible to validate that the system meets users' needs and expectations
c) Is not correct. It is not possible to ensure that no implementation defects remain in the delivered system as the ‘testing shows the presence, not the absence of defects’ principle explains that while testing can detect the existence of defects in the test object, it is not possible to demonstrate that there are no defects and, therefore, guarantee its correctness
d) Is not correct. Modifying tests that cause no failures to ensure few defects remain is one way to address the ‘tests wear out’ principle. This principle is concerned with the idea that repeating identical tests on unaltered code is unlikely to uncover novel defects and therefore, modifying tests may be essential. This will not validate that the system meets users' needs and expectations

Explanation / Rationale

Considering:

Testing and quality assurance are not the same. Testing is the process consisting of all software development lifecycle (SDLC) activities, both static and dynamic, concerned with planning, preparation and evaluation of a component or system and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects. Quality assurance is focused on establishing, introducing, monitoring, improving, and adhering to the quality-related processes.

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is not correct. Checklists should contain test conditions to be verified. This is an example of an error, not a test condition; even if the tester was able to deduce some potential test conditions from the examples of errors, this error description is too general
b) Is not correct. Checklists should not contain items that are better suited as exit criteria. This is an example of an exit criterion
c) Is not correct. Checklists should not contain items that are too general. This is a very general item, which practically describes the goal of testing
d) Is correct. This is an example of a test condition that can be checked by a human

Explanation / Rationale

a) Is correct. It is important that testers are involved from the beginning of the software development lifecycle (SDLC). It will increase understanding of design decisions and will detect defects early.
b) Is not correct. Both developers and testers will have more understanding of each other's work products and how to test the code
c) Is not correct. End users will not help the testers in increasing the quality of defect reports; also, users usually do not participate in low-level testing levels like integration testing
d) Is not correct. Being certified does not automatically mean that the tester will be better in test design

Explanation / Rationale

a) Is not correct. Practices involved in shift-left testing are aimed at implementing more testing activities in the early phases of the development life cycle, portraying the SDLC as moving from left to right. There is no such thing as the left-hand side of the test process
b) Is correct. Shift-left emphasizes the importance of starting testing earlier in the software development lifecycle (SDLC). Implementing shift-left testing necessitates additional training, and increased effort and costs during the early stages of the SDLC, nevertheless, overall savings should be higher
c) Is not correct. Although automated component tests and component integration tests for regression testing are generally valuable, the creation of these tests is normally the responsibility of the developers, and if a continuous integration/continuous delivery (CI/CD) approach is followed, then these tests will have been submitted with the code. In some situations the tester may automate tests for regression testing, and sometimes even for component tests and component integration tests, however this is not part of a ‘shift-left’ approach which moves testing earlier in the SDLC
d) Is not correct. Training testers to perform tasks early in the SDLC would support a shift-left approach by emphasizing the importance of starting testing earlier in the SDLC. However, automating more test activities to be performed later in the SDLC is not part of a ‘shift-left’ approach

Explanation / Rationale

Branch testing is a white-box test technique in which the coverage items are branches. A branch is a transfer of control between two nodes in the control flow graph, which shows the possible sequences in which source code statements are executed in the test object. Each transfer of control can be either unconditional (i.e., straight-line code) or conditional (i.e., a decision outcome). Coverage is measured as the number of branches exercised by the test cases divided by the total number of branches, and is expressed as a percentage.
Thus:
a) Is not correct. A decision outcome is a conditional branch. For branch testing, X counts not only conditional, but also unconditional branches
b) Is not correct. Branch coverage counts not only conditional, but also unconditional branches
c) Is correct. Branch coverage is measured as the number of branches exercised by the test cases divided by the total number of branches, and is expressed as a percentage
d) Is not correct. Both X and Y count only conditional branches and do not take into account the unconditional branches

Explanation / Rationale

a) Is not correct. We do not accept the risk; concrete actions are proposed
b) Is not correct. No contingency plans are proposed
c) Is correct. The proposed actions are related to testing, which is a form of risk mitigation
d) Is not correct. Risk is not transferred but mitigated

Explanation / Rationale

Considering each of the listed roles:

1. Scribe (or Recorder) - responsible for gathering feedback from reviewers and documenting review information, such as decisions made, and any new anomalies identified during the review meeting. (Records review information, such as decisions and new anomalies found during the review meeting - B)
2. Review Leader - responsible for overseeing the review process, such as selecting the review team members, scheduling review meetings, and ensuring that the review is completed successfully.
(Takes overall responsibility for the review such as organizing when and where the review will take place - D)
3. Facilitator (or Moderator) - responsible for ensuring that the review meetings run effectively, including managing time, mediating discussions, and creating a safe environment where everyone can voice their opinions freely. (Ensures the effective running of review meetings and the setting up of a safe review environment - A)
4. Manager - responsible for deciding what needs to be reviewed and allocating resources, such as staff and time, for the review. (Decides what is to be reviewed and provides resources, such as staff and time for the review - C)

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct match is: 1B, 2D, 3A, 4C
d) Is not correc

Explanation / Rationale

Error guessing is about anticipating the errors, defects and failures based on the tester’s knowledge.
a) Is not correct. This is an example of anticipating the developer’s error
b) Is not correct. This is an example of anticipating the defect
c) Is correct. This is an example of a potential root cause of a defect, which is neither an error, defect nor failure, and difficult for the tester to anticipate
d) Is not correct. This is an example of anticipating a failure, perhaps based on experience of previous systems in this application domain

Explanation / Rationale

a) Is not correct. ‘The capability of generating test cases without access to the test basis’ is not possible. The generation of test cases by either testers or tools requires access to the test basis
b) Is not correct. ‘The achievement of increased coverage through more objective assessment’ is not a direct benefit of test automation. Test automation will provide more objective assessment of coverage, however that objective assessment will not increase the coverage. Only by using the results of the coverage to write further test cases can the coverage possibly be increased
c) Is not correct. ‘The increase in test execution times available with higher processing power’ is a contradictory statement as higher processing power would normally reduce execution times, and increased execution times are not a benefit as the testing would take longer
d) Is correct. The prevention of human errors through greater consistency and repeatability is a benefit of test automation as test automation cannot suffer from human errors. For instance, it means that tests are consistently derived from requirements, test data is created in a systematic manner, and tests are executed by a tool in the same order with the same frequency

Explanation / Rationale

a) Is correct. For a complex configuration item (e.g., a test environment), CM records the items it consists of, their relationships, and versions
b) Is not correct. CM tools do not execute test cases and do not calculate coverage
c) Is not correct. A CM tool is not a license management tool
d) Is not correct. CM tools do not generate test data

Explanation / Rationale

Considering:

• Usability testing is in Q3 (1 – C)
• Component testing is in Q1 (2 – A)
• Functional testing is in Q2 (3 – B)
• Reliability testing is in Q4 (4 – D)

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

Considering each of the listed tool categories and their descriptions:

A. Static testing tools – support the tester in performing reviews and static analysis (4)
B. Tools supporting scalability and deployment standardization – For example, virtual machines, containerization tools (3)
C. DevOps tools – support the DevOps delivery pipeline, workflow tracking, automated build process(es), continuous integration/continuous delivery (CI/CD) (1)
D. Collaboration tools – facilitate communication (2)

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct match is: 1C, 2D, 3B, 4A
d) Is not correct

Explanation / Rationale

There are two equivalence partitions that are not yet covered, which correspond to “student discount” and “pensioner discount”.
a) Is not correct. CY – BY = 64, so these inputs correspond to the already covered “no discount” partition
b) Is correct. CY – BY = 65, so these inputs correspond to a partition that is not yet covered (“pensioner discount”)
c) Is not correct. CY – BY = –65, so these inputs correspond to the already covered “error message” partition
d) Is not correct. CY – BY = 18, so these inputs correspond to the already covered “no discount” partition
e) Is correct. CY – BY = 0, so these inputs correspond to a partition that is not yet covered (“student discount”)

Explanation / Rationale

a) Is not correct. Decision table testing is a black-box test technique, so it is specification-based, not structure-based – the test cases are not based on the decisions in the source code. In branch testing, the test cases are derived from knowledge of the control flow of the test object
b) Is not correct. Anticipation of potential defects is used in error guessing (an experience-based test technique), not in branch testing (a structure-based technique). In decision table testing, the test cases are derived from the specification that describes the business logic
c) Is not correct. If a test case is based on the knowledge of the control flow of the test object, it is a white-box test technique. Decision table testing is typically based on an analysis of business logic, so it is a black-box test technique. In branch testing, test cases are not derived from the specification – this would make it a black-box test technique. Branch testing is a white-box test technique, where test cases are derived based on the source code structure
d) Is correct. Decision table testing is a black-box test technique, so it is based on an analysis of the specified behavior of the test object without reference to its internal structure. Therefore, the test cases are independent of how the software is implemented. Branch testing is a white-box test technique, so test cases are based on an analysis of the test object’s internal structure and processing. As the test cases are dependent on how the software is designed and coded, they can only be created after the design or implementation of the test object

Explanation / Rationale

a) Is not correct. The organization’s marketing team is unlikely to perform much testing (although in some organizations they may be involved with acceptance testing), so their average level of experience (most of which would be in marketing) is not likely to impact how testing is performed for a given test object
b) Is not correct. The level of knowledge of users that a new system is being built for them is unlikely to affect how testing is performed. Any user involvement that could affect how testing is performed is more likely to be as a result of decisions made by the testers, customer and project manager
c) Is correct. The number of years’ experience of the members of the performance testing team will help to determine the capabilities and knowledge (e.g., of different tools and defect types) that the team members will apply when they are testing
d) Is not correct. The organizational structure of the different end users (who may be varied) will change between users. So, it may not even be known when the application is being tested, and the end user’s organizational structure can thus have little effect on how the testing is performed

Explanation / Rationale

From the graph we have:

A(4)=6 and A(3)=8 (the last two gray boxes).

From the formula we obtain:

E(5) = (3*A(4) + A(3)) / 4 = (3*6+8) / 4 = 26 / 4 = 6.5 person-days.

Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

a) Is correct. Adding this information allows the developer to use the same input data, so it is more likely they will be able to reproduce the failure quickly and so identify the defect faster
b) Is not correct. Adding the value of Priority will not help in reproducing the defect itself
c) Is not correct. Although some of this information may be of value, adding the memory dumps and database snapshots after each step will be too much, because most of these artefacts will contain useless information for the developer, and make the report less readable. It will also require the developer to spend a lot of time analyzing this information, which will lengthen the repair process
d) Is not correct. The question was about helping the developer to reproduce the defect observed for a specific environment configuration

Explanation / Rationale

a) Is not correct. Risk management consists of risk analysis and risk control. Neither of these activities supports the reassembly of the files that made up the release, because these activities deal with risks, not with configuration items
b) Is not correct. Test monitoring is concerned with gathering information about testing. This information is used to assess test progress and to measure whether the test exit criteria or the test tasks associated with the exit criteria are satisfied, such as meeting the targets for coverage of product risks, requirements, or other acceptance criteria. Test control uses the information from test monitoring to provide, in the form of control directives, guidance and the necessary corrective actions to achieve the most effective and efficient testing. None of these activities deal with the management of configuration items
c) Is not correct. The whole-team approach builds on the tester’s skill to work effectively in a team context and to contribute positively to the team goals. So, it focuses on team-related issues, not on configuration items
d) Is correct. Configuration management provides a discipline for identifying, controlling, and tracking work products. Configuration management keeps a record of changed configuration items when a new baseline is created. Using configuration management, it is possible to revert to a previous baseline in order to reproduce previous test results

Explanation / Rationale

a) Is not correct. Most work products can be examined using some form of static testing, and a contract must be interpretable by humans and so could be reviewed, which is a form of static testing
b) Is not correct. Most work products can be examined using some form of static testing, and a test plan must be interpretable by humans and so could be reviewed, which is a form of static testing
c) Is correct. Most work products can be examined using some form of static testing; however it is not suitable for work products that are too complex for human interpretation and should not be analyzed by tools, and encrypted code is too complex for humans and if it is properly encrypted it will not be analyzable by most tools
d) Is not correct. Most work products can be examined using some form of static testing, and a test charter must be interpretable by humans and so could be reviewed, which is a form of static testing

Explanation / Rationale

a) Is not correct. Test automation does not introduce unknown regressions in production
b) Is correct. Wrong allocation of effort to maintain testware is a risk
c) Is not correct. Test tools must be selected so that they and their testware can be relied upon
d) Is not correct. The primary goal of test automation is to reduce manual testing. So, this is a benefit, not a risk

Explanation / Rationale

a) Is not correct. Adequate time for individuals is a success factor
b) Is not correct. Splitting work products into small adequate parts is a success factor
c) Is not correct. Avoiding behaviors that might indicate boredom, exasperation, etc. is a success factor
d) Is correct. During reviews one can find defects, not failures

Explanation / Rationale

a) Is not correct. In all types of reviews there is more than one role, even in informal ones
b) Is correct. There are several activities during the formal review process
c) Is not correct. Documentation to be reviewed should be distributed as early as possible
d) Is not correct. Defects found during the review should be reported