Explanation / Rationale
a) Is not correct. Retrospectives are used to capture lessons learned and to improve the development and testing process, not to document the acceptance criteria
b) Is correct. This is the standard way to document acceptance criteria
c) Is not correct. Verbal communication does not allow to physically document the acceptance criteria as part of a user story (”card” aspect in the 3C’s model)
d) Is not correct. Acceptance criteria are related to a user story, not a test plan. Also, acceptance criteria are the conditions that have to be fulfilled to decide if the user story is complete. Risks are not such conditions

Explanation / Rationale

a) Is not correct. Coverage is always defined as the percentage of the covered elements. Therefore, it cannot exceed 100%
b) Is correct. If the statements executed by T1 and T2 were disjoint, the coverage of the test suite {T1, T2} would be 105%, which is impossible (see answer a). Therefore, at least 5% of executable statements must have been executed by both T1 and T2
c) Is not correct. Statement coverage does not tell us anything about the number of non-executable statements in the code
d) Is not correct. Even if a test suite achieves full statement coverage, this does not imply achieving full branch coverage

Explanation / Rationale

a) Is correct. System testing examines the behavior and capabilities of the complete system and covers non-functional testing of quality characteristics, which includes security testing. This type of testing is often performed by an independent test team based on system specifications
b) Is not correct. System integration testing examines the interfaces with other systems and external services
c) Is not correct. Beta testing is a type of acceptance testing performed at an external site by roles outside the development organization
d) Is not correct. Component integration testing involves testing the (interfaces and) interactions between components of a system, such as the user interface and database

Explanation / Rationale

In the three-point estimation technique:

E = (optimistic + 4*most likely + pessimistic)/6

E = (2+(4*11)+14)/6 = 10

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

Considering:

Testing and quality assurance are not the same. Testing is the process consisting of all software development lifecycle (SDLC) activities, both static and dynamic, concerned with planning, preparation and evaluation of a component or system and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects. Quality assurance is focused on establishing, introducing, monitoring, improving, and adhering to the quality-related processes.

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is not correct. While the sentence is true, it does not provide much value for the developer
b) Is correct. From the test results it seems that the system ignores duplicates and sorts the list disregarding the repetitions. This is probably the cause of failures in TC3, TC4, TC5. Such information may help the developer to find the defect and fix it more efficiently
c) Is not correct. The system does not fail in sorting negative numbers. The problem is rather in disregarding duplicates
d) Is not correct. The test cases TC3, TC4 and TC5 fail, but we aren’t aware that the test cases have any defects

Explanation / Rationale

a) Is not correct. Assuming that testers could check the ease of changing the currency exchange system then it would be done by maintainability testing rather than maintenance testing, so this is not a trigger for maintenance testing
b) Is correct. A system modification (such as a fix or enhancement) is an example of a trigger for maintenance testing. The removal of the refund option of the currency exchange system was a fix that would lead to maintenance testing
c) Is not correct. If the agile team has started developing a user story that adds a new customer loyalty feature to the currency exchange system, then this will result in them testing the new feature, and then they would perform regression testing. No maintenance testing is required in this situation
d) Is not correct. Reconfiguration of the currency exchange system to support both the local language and English currency transactions is not a system modification, a change to the operational environment, or a system retirement, which are the three triggers for maintenance testing

Explanation / Rationale

Because TC1 and TC3 failed in Execution 1 (i.e., test (1) and test (3)), test (4) and test (6) are confirmation tests.
Because TC2 and TC3 failed in Execution 2 (i.e., tests (5) and (6)), test (8) and test (9) are also confirmation tests.
TC2 passed in Execution 1 (i.e., test (2)), so test (5) is a regression test.
TC1 passed in the Execution 2 (i.e., test (4)), so test (7) is also a regression test.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

The ‘exhaustive testing is impossible’ principle is concerned with the fact that it is not feasible to test every possible variation of test inputs in all different circumstances, except in trivial cases. Instead, testing utilizes test techniques, test case prioritization, and risk-based testing to sample from the set of possibilities and focus testing efforts.
a) Is not correct. The principle states that it is not feasible to test everything except in trivial cases. Testing everything would require testing every possible variation of test inputs in all different circumstances, which is generally infeasible as there will be a practically infinite number. Testing every possible specified output will not address this problem as the relationship between inputs and specified outputs can be different for each test object. Sometimes there may be a practically infinite number of possible specified outputs (e.g., when there are several variables representing real numbers), whereas at other times there may be just two specified outputs, such as with a single variable that can be either true or false
b) Is not correct. The principle states that it is not feasible to test every possible variation of test inputs in all different circumstances. This is because for non-trivial systems there is a practically infinite number. Therefore, in practice, documenting all possible test input variations would be impractical as it would take an infinite length of time
c) Is not correct. Starting testing as early as possible with reviews and other static testing approaches will not address the problem of there being too many possible test cases. The ‘early testing saves time and money’ principle is concerned with fixing defects early on to prevent the occurrence of subsequent defects in derived work products, thereby reducing costs and the likelihood of failures
d) Is correct. The use of equivalence partitioning and boundary value analysis to generate test cases is one way to address the principle as these test techniques provide a systematic way to derive a finite subset of all possible test cases

Explanation / Rationale

The ‘absence-of-defects fallacy’ is concerned with the idea that ensuring correctness in accordance with the requirements (i.e., verifying the absence of implementation defects) does not guarantee user satisfaction with the system. To address this it is also necessary to validate that the system meets users' needs and expectations, fulfills business objectives, and outperforms competing systems.
a) Is not correct. The ‘testing shows the presence, not the absence of defects’ principle explains that while testing can detect the existence of defects in the test object, it is not possible to demonstrate that there are no defects and, therefore, guarantee its correctness. Therefore, explaining that it is not possible for testing to show the absence of defects would partially address this principle, not the ‘absence-of-defects’ fallacy
b) Is correct. By supporting the end user to perform acceptance testing it should be possible to validate that the system meets users' needs and expectations
c) Is not correct. It is not possible to ensure that no implementation defects remain in the delivered system as the ‘testing shows the presence, not the absence of defects’ principle explains that while testing can detect the existence of defects in the test object, it is not possible to demonstrate that there are no defects and, therefore, guarantee its correctness
d) Is not correct. Modifying tests that cause no failures to ensure few defects remain is one way to address the ‘tests wear out’ principle. This principle is concerned with the idea that repeating identical tests on unaltered code is unlikely to uncover novel defects and therefore, modifying tests may be essential. This will not validate that the system meets users' needs and expectations

Explanation / Rationale

a) Is not correct. This sequence of five events covers 4 different valid transitions (both “NotAvailable” events correspond to the same transition between S1 and S3). This test case covers 4 out of 7 valid transitions
b) Is correct. This sequence of five events covers 5 different transitions (the first “Available” event corresponds to a transition between S1 and S2, and the second “Available” event corresponds to a transition between S3 and S2, so two different transitions are covered). This test case covers 5 out of 7 valid transitions and achieves the highest valid transitions coverage
c) Is not correct. This sequence of five events covers 3 different transitions (both “Available” events correspond to the same transition from S1 to S2; both “ChangeRoom” events correspond to the same transition from S2 to S1). This test case covers 3 out of 7 valid transitions
d) Is not correct. This sequence of five events does not represent a feasible test case, because after “Cancel” the system ends up in the End state and no further valid transitions can be executed

Explanation / Rationale

a) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
b) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
c) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
d) Is correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach

Explanation / Rationale

Considering the attributes:

• Specified for walkthroughs, technical reviews, and inspections; thus, the reviews being performed cannot be informal reviews
• The purpose of evaluating quality is one of the most important objectives of a walkthrough
• This is not allowed for inspections and is typically not done in technical reviews. A moderator is needed in walkthroughs and is allowed for informal reviews
• All types of reviews can include individual preparation (even informal reviews)
• All types of reviews can produce a review report, although informal reviews do not require documentation

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. A fundamental strength that all white-box test techniques share is that the entire software implementation is taken into account during testing, which facilitates defect detection even when the software specification is vague, outdated or incomplete. This means white-box testing can find defects such as an extra feature added to the code (either accidentally or deliberately) that is not supposed to be there, which black-box testing cannot detect
b) Is not correct. The fact that the coverage can be precisely defined is not the right reason. The achieved level of coverage would have much more impact than the possibility to measure the coverage
c) Is not correct. If the software does not implement one or more requirements, white-box testing is unlikely to detect the resulting defects of omission
d) Is not correct. While this is true, this is not the right answer, because there is no connection between the capability to be used in both static testing and dynamic testing and the claim that white-box testing facilitates defect detection with poor specifications

Explanation / Rationale

a) Is not correct. The fundamental strength of white-box test techniques is that the entire software implementation is taken into account during testing
b) Is not correct. White-box coverage measures provide an objective measure of coverage and provide the necessary information to allow additional tests to be generated to increase this coverage
c) Is not correct. White-box test techniques can be used to perform reviews (static testing)
d) Is correct. This is the weakness of the white-box test techniques. They are not able to identify the missing implementation, because they are based solely on the test object structure, not on the requirements specification

Explanation / Rationale

a) Is correct. Obtaining feedback from stakeholders early and often in the software development process can be highly beneficial. It facilitates early communication of potential quality issues, can prevent misunderstandings about requirements, and ensures that any changes in stakeholder requirements are understood and implemented sooner
b) Is not correct. The feedback is from stakeholders, and them providing feedback is unlikely to improve their understanding of their own user requirements
c) Is not correct. Obtaining feedback from stakeholders early and often in the software development process can be highly beneficial. It facilitates early communication of potential quality issues, can prevent misunderstandings about requirements, and ensures that any changes in stakeholder requirements are understood and implemented sooner. However, because changes in requirements can be understood and implemented sooner, it does not mean that unlimited changes to requirements are encouraged
d) Is not correct. The feedback is from stakeholders and does not cover communication to them. Communications to end users could include them being told about which requirements will not be implemented prior to release, but ideally this should not happen at all

Explanation / Rationale

a) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, here we are attempting to equate test levels with development levels, and, although we know what is meant by ‘test levels’, there is no common understanding of the term ‘ development level’
b) Is not correct. Every software development activity has a corresponding test activity; however test objectives are quite different. For instance, there might be a test objective of ensuring that a test object adheres to a contractual requirement that a certain type of testing must be performed before delivery. In this case there is no reason for there to be a corresponding development objective
c) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, the same symmetry does not apply to testing and user activities. For instance, for some systems it is difficult to even identify the end users. Also, some test activities are focused on developers (e.g., testing for ease of maintainability), which has no user aspect to it
d) Is correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity

Explanation / Rationale

Test TC 001 must come first, followed by TC 002, to satisfy dependencies. Afterwards, TC 003 to satisfy priority and then TC 004, followed by TC 005.
Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

The domain for the password length has three equivalence partitions:

• passwords too short {0, 1, …, 4, 5}
• passwords OK {6, 7, …, 11, 12}
• passwords too long {13, 14, …}

To achieve full coverage for 3-value BVA we need to test the following values:

0, 1, 4, 5, 6, 7, 11, 12, 13, 14.

Since 2-value BVA is already covered, this means that we have already tested the passwords of length:

0, 5, 6, 12 and 13.

This means that the additional lengths that need to be covered to move from 2-value to 3-value are:

1, 4, 7, 11 and 14.

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is not correct. Adequate time for individuals is a success factor
b) Is not correct. Splitting work products into small adequate parts is a success factor
c) Is not correct. Avoiding behaviors that might indicate boredom, exasperation, etc. is a success factor
d) Is correct. During reviews one can find defects, not failures

Explanation / Rationale

a) Is not correct. The expected result is “the application should accept the provided input and create the user”. The actual result is “The application hangs up after entering “Test input. $ä””.
b) Is not correct. There is a reference to the test case and to the related requirement and it states that the defect is rejected. Also, the defect status would not be very helpful for the developers
c) Is correct. We do not know in which test environment the anomaly was detected, and we also do not know which application (and its version) is affected
d) Is not correct. The defect report states that the anomaly is urgent, that it is a global issue (i.e., many, if not all, test administration accounts are affected) and states the impact is high for business stakeholders

Explanation / Rationale

a) Is correct. It is important that testers are involved from the beginning of the software development lifecycle (SDLC). It will increase understanding of design decisions and will detect defects early.
b) Is not correct. Both developers and testers will have more understanding of each other's work products and how to test the code
c) Is not correct. End users will not help the testers in increasing the quality of defect reports; also, users usually do not participate in low-level testing levels like integration testing
d) Is not correct. Being certified does not automatically mean that the tester will be better in test design

Explanation / Rationale

Consider:

i. These behaviors are easily detectable while the software is running. Hence, dynamic testing shall be used to identify them
ii. This is an example of deviations from standards, which is a typical defect that is easier found with static testing
iii. If the software is executed during the test, it is dynamic testing
iv. Identifying defects as early as possible is the test objective of both static testing and dynamic testing
v. This is an example of gaps in the test basis traceability or coverage, which is a typical defect that is easier found with static testing

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is not correct. In most cases both black-box test techniques and experience-based test techniques can be used for the same test objects
b) Is not correct. Both black-box test techniques and experience-based test techniques can be used at all test levels
c) Is correct. Black-box test techniques (also known as specification-based techniques) are based on an analysis of the specified behavior of the test object without reference to its internal structure. So, the test basis is usually a specification. Experience-based test techniques effectively use the knowledge and experience of testers for the design and implementation of test cases. This means that the tester, when designing tests, may not use the specification at all
d) Is not correct. Experience-based test techniques can detect defects that may be missed using black-box (and white-box) test techniques. Hence, experience-based test techniques are complementary to black-box test techniques and white-box test techniques and both black-box test techniques and experience-based test techniques can be used in all SDLCs

Explanation / Rationale

There are five columns in the decision table. Each test case covers one of them.

TC1 and TC2 both cover Rule 4
TC3 and TC4 both cover Rule 2
TC5 covers Rule 5

So, these five test cases cover three out of five columns, achieving a coverage of (3/5)*100% = 60%. Therefore, option b) is the CORRECT option.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. Adding this information allows the developer to use the same input data, so it is more likely they will be able to reproduce the failure quickly and so identify the defect faster
b) Is not correct. Adding the value of Priority will not help in reproducing the defect itself
c) Is not correct. Although some of this information may be of value, adding the memory dumps and database snapshots after each step will be too much, because most of these artefacts will contain useless information for the developer, and make the report less readable. It will also require the developer to spend a lot of time analyzing this information, which will lengthen the repair process
d) Is not correct. The question was about helping the developer to reproduce the defect observed for a specific environment configuration

Explanation / Rationale

a) Is not correct. Acceptance criteria are the conditions used to decide whether the user story is ready. They cannot show work progress
b) Is not correct. Defect reports inform about the defects. They do not show work progress
c) Is not correct. Test completion report can be created after the iteration is finished, so it will not show the progress continuously within an iteration
d) Is correct. Burndown charts are a graphical representation of work left to do versus time remaining. They are updated daily, so they can continuously show the work progress

Explanation / Rationale

a) Is correct. The number of defects found is related to the test object quality
b) Is not correct. This is the measure of the test efficiency not the test object quality
c) Is not correct. The number of test cases executed does not tell us anything about the quality; test results might do
d) Is correct. defect density is related to the test object quality
e) Is not correct. Time to repair is a process metric. It does not tell us anything about the product quality

Explanation / Rationale

Given the following description of test analysis:
To identify the features that require testing, the test basis is analyzed and defined as test conditions, which are then prioritized along with related risks. The systematic identification of test conditions as coverage items often involves using test techniques both during test analysis and as part of the test design activity.
From the above description, it can be seen that test techniques are often used in the test analysis and test design activities. Boundary value analysis and equivalence partitioning are test techniques.
a) Is not correct. Test implementation is not likely to involve the use of test techniques as it is mostly concerned with assembling test cases into test procedures, while test techniques create test cases
b) Is correct. Test design is likely to involve the use of test techniques to create test cases from test conditions and coverage items
c) Is not correct. Test execution is not likely to involve the use of test techniques as it is mostly concerned with executing test procedures (and so test cases), while test techniques create test cases
d) Is not correct. Test monitoring is not likely to involve the use of test techniques. Test monitoring is mostly concerned with ongoing checks to ensure the plan is being followed, while test techniques create test cases
e) Is correct. Test analysis is likely to involve the use of test techniques to identify test conditions

Explanation / Rationale

a) Is not correct. Component testing (also called unit testing) involves testing individual components in isolation and is mostly verification against a specification, rather than validation against user needs. However, this testing is not normally performed by testers, as developers usually carry out this testing in their development environment
b) Is not correct. Component integration testing involves testing the interfaces and interactions between components and is mostly verification against a specification, rather than validation against user needs. However, this testing is not normally performed by testers, as developers usually carry out this testing
c) Is not correct. System integration testing examines the interfaces with other systems and external services and is mostly verification against a specification, rather than validation against user needs. This type of testing is also most often performed by testers
d) Is correct. Acceptance testing focuses on validating that the system meets the user's business needs and is ready for deployment. Ideally, this testing is carried out by the end users

Explanation / Rationale

a) Is not correct. This acceptance criterion describes what rules or regulations the system must adhere to (in this case, the right to be forgotten). This is an example of a rule-oriented acceptance criterion
b) Is correct. This acceptance criterion describes an example scenario that must be realizable by the system. This is an example of a scenario-oriented acceptance criterion
c) Is not correct. This sentence looks more like a line of code that implements some business rule. Acceptance criteria should be written in collaboration with business representatives, and therefore should be written in language they understand. This sentence will most likely be unintelligible to these stakeholders
d) Is not correct. This acceptance criterion describes what rules or regulations the system must adhere to and how compliance will be ensured. Therefore, this is an example of a rule-oriented acceptance criterion, not a scenario-based acceptance criterion

Explanation / Rationale

a) Is not correct. This should be a team activity and not overruled by one team member
b) Is correct. If test estimates are not the same, but the variation in the results is small, applying rules like “accept the number with the most votes” can be applied
c) Is not correct. There is no consensus yet as some say 13, others say 8
d) Is not correct. A feature should not be removed only because the team cannot agree on the test estimates

Explanation / Rationale

We want to run test cases according to their priorities, but we also need to consider the dependencies.
If we only consider priorities, we want to first run TC 5 and TC 7 (highest priority), then TC 1, TC 3, and TC 4, and finally TC 2 and TC 6 (lowest priority).
However, in order to run TC 7, we need to first run TC 4.
In order to run TC 5, we need to run TC 4 and TC 2, but TC 2 is blocked by TC 1, which should be run prior to TC 2.
So, in order to run priority 1 test cases as early as possible, the first five test cases should be: TC 4 - TC 7 - TC 1 - TC 2 - TC 5.
Next, we need to run TC 3, because it has higher priority than TC 6.
Thus the full schedule will be TC 4 – TC 7 – TC 1 – TC 2 – TC 5 – TC 3 – TC 6.
So, the sixth test case will be TC 3.

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. QA concentrates on process improvement and implementation, using a preventive approach to avoid errors and defects, while testing is a form of QC that is used to detect defects
b) Is correct. QC aims to achieve appropriate levels of quality by focusing on identifying and correcting product defects. Testing is a significant part of QC and helps to uncover these defects
c) Is not correct. Although testing is a significant part of QC and helps to uncover defects, other (non-testing) techniques utilized in QC include formal methods like model checking and proof of correctness, as well as simulation and prototyping
d) Is not correct. QA concentrates on process improvement and implementation, using a preventive approach to avoid errors and defects, while testing is a form of QC that is used to detect defects

Explanation / Rationale

The five listed descriptions and the corresponding review process activities are:

1. This describes part of the ‘communication and analysis’ activity
2. This describes part of the ‘fixing and reporting’ activity
3. This describes part of the ‘individual review’ activity
4. This describes part of the ‘planning’ activity
5. This describes part of the ‘review initiation’ activity

The generic review process from ISO/IEC 20246, which is outlined in the syllabus, comprises the following activities in this logical order:

• Planning (4)
• Review initiation (5)
• Individual review (3)
• Communication and analysis (1)
• Fixing and reporting (2)

Thus:
a) Is not correct
b) Is correct. The correct sequence of activities is: 4 – 5 – 3 – 1 – 2
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The organization’s marketing team is unlikely to perform much testing (although in some organizations they may be involved with acceptance testing), so their average level of experience (most of which would be in marketing) is not likely to impact how testing is performed for a given test object
b) Is not correct. The level of knowledge of users that a new system is being built for them is unlikely to affect how testing is performed. Any user involvement that could affect how testing is performed is more likely to be as a result of decisions made by the testers, customer and project manager
c) Is correct. The number of years’ experience of the members of the performance testing team will help to determine the capabilities and knowledge (e.g., of different tools and defect types) that the team members will apply when they are testing
d) Is not correct. The organizational structure of the different end users (who may be varied) will change between users. So, it may not even be known when the application is being tested, and the end user’s organizational structure can thus have little effect on how the testing is performed

Explanation / Rationale

a) Is not correct. The approval of the budget is an example of an entry criterion. It would make no sense to approve the budget for some activity that has already been done
b) Is correct. Running out of budget can be viewed as a valid exit criterion
c) Is not correct. Availability of resources is an example of an entry criterion for testing
d) Correct. Coverage is a measure of thoroughness, so it is a typical exit criterion
e) Is not correct. This is an example of an entry criterion, checked before the project starts

Explanation / Rationale

a) Is not correct. This is a new product. You probably do not have a checklist yet and test conditions might not be known due to missing requirements
b) Is not correct. This is a new product. You probably do not have enough information to make correct error guesses
c) Is correct. Exploratory testing is most useful when there are few known specifications and/or there is a pressing timeline for testing
d) Is not correct. Branch testing is time-consuming, and your management is asking about some test results now. Also, branch testing does not involve domain knowledge

Explanation / Rationale

a) Is not correct. To ensure successful reviews, it's important to secure management's support for the review process, however that does not mean that they should participate as reviewers
b) Is correct. To ensure successful reviews, it's important to break the work product into parts that are small enough to be reviewed in a reasonable timescale to prevent reviewers from losing focus during individual review or review meetings
c) Is not correct. To ensure successful reviews, it's important to clearly define objectives and measurable exit criteria, without evaluating participants
d) Is not correct. To ensure successful reviews, it's important to break down the review into smaller chunks to prevent reviewers from losing focus during individual review or review meetings. So you should not plan to cover one document per review

Explanation / Rationale

a) Is not correct. It is impossible to prove that there are no defects anymore in the system under test. See testing principle 1
b) Is not correct. See testing principle 7
c) Is correct. Testing finds defects and failures which reduces the level of risk and at the same time gives more confidence in the quality level of the test object
d) Is not correct. It is impossible to test all combinations of inputs (see testing principle 2)