Explanation / Rationale

The ‘exhaustive testing is impossible’ principle is concerned with the fact that it is not feasible to test every possible variation of test inputs in all different circumstances, except in trivial cases. Instead, testing utilizes test techniques, test case prioritization, and risk-based testing to sample from the set of possibilities and focus testing efforts.
a) Is not correct. The principle states that it is not feasible to test everything except in trivial cases. Testing everything would require testing every possible variation of test inputs in all different circumstances, which is generally infeasible as there will be a practically infinite number. Testing every possible specified output will not address this problem as the relationship between inputs and specified outputs can be different for each test object. Sometimes there may be a practically infinite number of possible specified outputs (e.g., when there are several variables representing real numbers), whereas at other times there may be just two specified outputs, such as with a single variable that can be either true or false
b) Is not correct. The principle states that it is not feasible to test every possible variation of test inputs in all different circumstances. This is because for non-trivial systems there is a practically infinite number. Therefore, in practice, documenting all possible test input variations would be impractical as it would take an infinite length of time
c) Is not correct. Starting testing as early as possible with reviews and other static testing approaches will not address the problem of there being too many possible test cases. The ‘early testing saves time and money’ principle is concerned with fixing defects early on to prevent the occurrence of subsequent defects in derived work products, thereby reducing costs and the likelihood of failures
d) Is correct. The use of equivalence partitioning and boundary value analysis to generate test cases is one way to address the principle as these test techniques provide a systematic way to derive a finite subset of all possible test cases

Explanation / Rationale

i. Is true. Having domain knowledge is an important tester skill
ii. Is false. This is a task of the business analyst together with the business representative
iii. Is true. Being a good team player is an important skill
iv. Is false. Planning and organizing the work of the team is a task of the test manager or, mostly in an Agile software development project, the whole team and not just the tester
v. Is true. Critical thinking is one of the most important skills of testers

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
b) Is correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
c) Is not correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
d) Is not correct. This is the list of properties that each user story should have, not the description of the collaboration-based approach

Explanation / Rationale

a) Is not correct. When a user reports a software failure, thanks to the unique identification of commits, it is possible to reassemble the files from the software version which was used by the user (as well as the corresponding versions of the test scripts) and thus reproduce the failure and locate the defect faster
b) Is not correct. If a change to the test environment causes unexpected issues during testing, configuration management allows testers to roll back to a previous version of the environment. This ensures that testing can continue without being affected by the change
c) Is not correct. Configuration management ensures that all identified documentation (e.g., requirement specifications) and software items are referenced unambiguously in test documentation (e.g., test plans)
d) Is correct. This is ensured by the defect management, not configuration management process

Explanation / Rationale

The average development effort is $900,000 and the average test effort is $90,000 (calculated from the four projects).
The average test-to-development effort ratio is 1:10 ($90,000 : $900,000), which means that historically, on average, the test effort is 10% of the development effort.
So if the development effort is estimated to be $800,000, the estimated test effort is estimated as:

10% * $800,000 = 0.1 * $800,000 = $80,000.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

Considering each of the listed tool categories and their descriptions:

A. Static testing tools – support the tester in performing reviews and static analysis (4)
B. Tools supporting scalability and deployment standardization – For example, virtual machines, containerization tools (3)
C. DevOps tools – support the DevOps delivery pipeline, workflow tracking, automated build process(es), continuous integration/continuous delivery (CI/CD) (1)
D. Collaboration tools – facilitate communication (2)

Thus:
a) Is not correct
b) Is not correct
c) Is correct. The correct match is: 1C, 2D, 3B, 4A
d) Is not correct

Explanation / Rationale

According to the dependencies, SEARCH tests must be executed first, then VIEW tests, then ADD tests and, at the end, ORDER tests. Within each of these groups the order is determined by the priorities of the test cases.
So, TC1 must be executed first, then TC2, then TC4 followed by TC3, and then TC5 as the last one.
So, the ordering is: TC1, TC2, TC4, TC3, TC5.
Thus:
a) Is correct. TC3 will be the fourth test case executed
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. This is an example of a risk monitoring activity, not risk analysis
b) Is not correct. This is an example of an architectural decision, not related with testing
c) Is not correct. This is an example of performing a quantitative risk analysis and is not related to thoroughness or scope of testing
d) Is correct. This shows how risk analysis impacts the thoroughness of testing (i.e., the level of detail)

Explanation / Rationale

We want to run test cases according to their priorities, but we also need to consider the dependencies.
If we only consider priorities, we want to first run TC 5 and TC 7 (highest priority), then TC 1, TC 3, and TC 4, and finally TC 2 and TC 6 (lowest priority).
However, in order to run TC 7, we need to first run TC 4.
In order to run TC 5, we need to run TC 4 and TC 2, but TC 2 is blocked by TC 1, which should be run prior to TC 2.
So, in order to run priority 1 test cases as early as possible, the first five test cases should be: TC 4 - TC 7 - TC 1 - TC 2 - TC 5.
Next, we need to run TC 3, because it has higher priority than TC 6.
Thus the full schedule will be TC 4 – TC 7 – TC 1 – TC 2 – TC 5 – TC 3 – TC 6.
So, the sixth test case will be TC 3.

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The test automation approach is defined by testers with the help of developers and business representatives
b) Is not correct. The test strategy is decided in collaboration with the developers
c) Is not correct. Testers, developers, and business representatives are part of the whole team approach
d) Is correct. Testers will work closely with business representatives to ensure that the desired quality levels are achieved. This includes supporting and collaborating with them to help them create suitable acceptance tests

Explanation / Rationale

“Small garden” and “large garden” can go only with “ground floor”, so we need two test cases with “ground floor” which cover these two “garden type” partitions.
We need two more test cases to cover the two other “floor” partitions and a remaining ”garden type” partition of “no garden”.
We need a total of four test cases:

TC1 (ground floor, small garden)
TC2 (ground floor, large garden)
TC3 (first floor, no garden)
TC4 (second or higher floor, no garden)

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Although it is correct to say that in Agile software development, some of the test management tasks may be handled by the Agile team itself, the testing role is not primarily the responsibility of a single individual from outside the team. Instead the testing is more likely to be performed by various team members following the whole-team approach
b) Is not correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion. So, although this statement is partially correct, it is wrong to say that the testing role is primarily responsible for test monitoring and control
c) Is correct. In Agile software development, some of the test management tasks may be handled by the Agile team itself. However, for test activities that span multiple teams within an organization, test managers outside of the development team may perform these tasks
d) Is not correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion, while the testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Thus the test management role is not normally responsible for test analysis and test design, although it is correct to say that the testing role is primarily responsible for test implementation and execution

Explanation / Rationale

In branch testing the coverage items are branches, which are represented by the edges of a control flow graph. There are 8 edges in the control flow graph.
Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

a) Is correct. The number of defects found is related to the test object quality
b) Is not correct. This is the measure of the test efficiency not the test object quality
c) Is not correct. The number of test cases executed does not tell us anything about the quality; test results might do
d) Is correct. defect density is related to the test object quality
e) Is not correct. Time to repair is a process metric. It does not tell us anything about the product quality

Explanation / Rationale

a) Is not correct. Feedback can improve the test process, but if one only wants to improve future projects, the feedback does not need to come early or frequently
b) Is not correct. Feedback is not used to prioritize requirements
c) Is not correct. The quality of changes can be measured in multiple ways
d) Is correct. Early and frequent feedback allows for the early communication of potential quality problems

Explanation / Rationale

a) Is not correct. Decision table testing is a black-box test technique, so it is specification-based, not structure-based – the test cases are not based on the decisions in the source code. In branch testing, the test cases are derived from knowledge of the control flow of the test object
b) Is not correct. Anticipation of potential defects is used in error guessing (an experience-based test technique), not in branch testing (a structure-based technique). In decision table testing, the test cases are derived from the specification that describes the business logic
c) Is not correct. If a test case is based on the knowledge of the control flow of the test object, it is a white-box test technique. Decision table testing is typically based on an analysis of business logic, so it is a black-box test technique. In branch testing, test cases are not derived from the specification – this would make it a black-box test technique. Branch testing is a white-box test technique, where test cases are derived based on the source code structure
d) Is correct. Decision table testing is a black-box test technique, so it is based on an analysis of the specified behavior of the test object without reference to its internal structure. Therefore, the test cases are independent of how the software is implemented. Branch testing is a white-box test technique, so test cases are based on an analysis of the test object’s internal structure and processing. As the test cases are dependent on how the software is designed and coded, they can only be created after the design or implementation of the test object

Explanation / Rationale

a) Is not correct. Scope creep is an example of a project risk related to technical issues
b) Is correct. Poor architecture is an example of a product risk since it refers to a product characteristic
c) Is not correct. Cost-cutting is an example of a project risk, related to organizational issues
d) Is not correct. Poor tool support is an example of a project risk related to technical issues
e) Is correct. Response time too long is an example of a product risk since it refers to a product characteristic

Explanation / Rationale

Considering each of the listed tool categories:

i. Collaboration tools – facilitate communication. Communication does not include the facilitation of test execution
ii. DevOps tools - support the DevOps delivery pipeline, workflow tracking, automated build process(es) and CI/CD. The delivery pipeline and CI/CD both include the facilitation of test execution, such as component testing for CI
iii. Management tools – increase the test process efficiency by facilitating management of the SDLC, requirements, tests, defects and configuration. The management of these items does not include the facilitation of test execution
iv. Non-functional testing tools – allow the tester to perform non-functional testing that is difficult or impossible to perform manually. Non-functional testing can include both static testing and dynamic testing, including test execution
v. Test design and implementation tools – facilitate generation of test cases, test data and test procedures. The generation of this testware does not include the facilitation of test execution

Thus:
a) Is not correct
b) Is correct. Both DevOps tools (ii) and Non-functional testing tools (iv) facilitate test execution
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. Performing only black-box testing does not provide a measure of actual code coverage. White-box coverage measures provide an objective measurement of coverage and provide the necessary information to allow additional tests to be generated to increase this coverage, and subsequently increase confidence in the code
b) Is not correct. This statement is correct, but it has nothing to do with black-box testing
c) Is not correct. In general there are no subsumes relationships between white-box and black-box techniques
d) Is not correct. White-box techniques are used to design tests based on the test object itself, while black-box techniques are used to design tests based on the specification. Therefore, there is no relation between coverage items derived from these two types of techniques

Explanation / Rationale

Considering each of the listed benefits and drawbacks of the independence of testing:

i. Ideally, we want close collaboration between testers and developers, which is not increased by isolation. Thus, this is a disadvantage
ii. Testers and developers have varied backgrounds, technical viewpoints, and potential biases, allowing testers to usefully challenge assumptions made by stakeholders during system specification and implementation. Thus, this is an advantage
iii. The main disadvantage of independence in testing is that testers may become isolated from the development team, leading to communication problems, a lack of collaboration, and potentially an adversarial relationship, with testers being blamed for delays and bottlenecks in the release process. Thus, this is a disadvantage
iv. One of the disadvantages of independence in testing is that testers may become isolated from the development team, leading to developers feeling less accountable for quality. Thus, this is a disadvantage
v. The primary benefit of independence in testing is that testers are more likely to identify different types of failures and defects compared to developers, due to their varied backgrounds, technical viewpoints, and potential biases, including cognitive bias

Thus:
a) Is not correct
b) Is correct. The list entries showing benefits are ii and v
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. Since 100% statement coverage is achieved, every statement, including the ones with defects, must have been executed and evaluated at least once
b) Is not correct. Coverage depends on what is tested, not on the number of test cases. For example, for code “if (x==0) y=1”, one test case (x=0) achieves 100% statement coverage, but two test cases (x=1) and (x=2) together achieve only 50% statement coverage
c) Is not correct. If there is a loop in the code there may be an infinite number of possible paths, so it is not possible to execute all the possible paths in the code
d) Is not correct. Exhaustive testing is not possible (see the seven testing principles section in the syllabus). For example, for code “input x; print x” any single test with arbitrary x achieves 100% statement coverage, but covers one input value

Explanation / Rationale

a) Is not correct. The test pyramid model does not provide information about test priorities
b) Is correct. The test pyramid model shows that different tests have different levels of granularity
c) Is not correct. The test pyramid model is independent of coverage criteria
d) Is not correct. Test pyramid model does not show any relations between different tests

Explanation / Rationale

Considering each of the listed review types:

1. Technical review - This type of review is performed by technically qualified reviewers and led by a moderator. The objectives are to gain consensus and make decisions on technical problems while also evaluating quality and building confidence in the work product, generating new ideas, motivating and enabling authors to improve, and detecting anomalies
2. Informal review - The main objective is to detect anomalies. The process is not defined and does not require formal documented output
3. Inspection - This is the most formal review type, and it follows the complete generic review process. The primary objective is to find the most anomalies, and other objectives include evaluating quality and building confidence in the work product, motivating and enabling authors to improve, and collecting metrics that can be used to enhance the software development life cycle (SDLC), including the inspection process. The author cannot act as the review leader or scribe
4. Walkthrough - Led by the author, this type of review serves various objectives such as evaluating quality and building confidence in the work product, educating reviewers, gaining consensus, generating new ideas, motivating and enabling authors to improve, and detecting anomalies. Reviewers might perform an individual review before the walkthrough, but this is not mandatory

A. Includes objectives such as gaining consensus, generating new ideas, and motivating authors to improve (A)
B. The main objective is detecting potential defects and it generates no formal documented output (D)
C. The main objective is detecting potential defects and it requires metrics collection to support process improvement (C)
D. Includes objectives such as educating reviewers, gaining consensus, generating new ideas and detecting potential defects (B)

Thus:
a) Is not correct
b) Is correct. The correct match is: 1A, 2D, 3C, 4B
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. This sequence of five events covers 4 different valid transitions (both “NotAvailable” events correspond to the same transition between S1 and S3). This test case covers 4 out of 7 valid transitions
b) Is correct. This sequence of five events covers 5 different transitions (the first “Available” event corresponds to a transition between S1 and S2, and the second “Available” event corresponds to a transition between S3 and S2, so two different transitions are covered). This test case covers 5 out of 7 valid transitions and achieves the highest valid transitions coverage
c) Is not correct. This sequence of five events covers 3 different transitions (both “Available” events correspond to the same transition from S1 to S2; both “ChangeRoom” events correspond to the same transition from S2 to S1). This test case covers 3 out of 7 valid transitions
d) Is not correct. This sequence of five events does not represent a feasible test case, because after “Cancel” the system ends up in the End state and no further valid transitions can be executed

Explanation / Rationale

Test cases TC1, TC2, TC3 and TC4 cover, respectively, rules R2, R3, R7 and R6 in the decision table.
a) Is correct. The conditions “66-year-old”, “unregistered” and “no experience” match rule R4, which is not covered by the existing test cases, so after adding this test case, the decision table coverage will increase
b) Is not correct. The conditions “55-year-old”, “unregistered” and “2 years of experience” match rule R2, already covered by TC1. So adding this test case will not increase the coverage
c) Is not correct. The conditions “19-year-old”, “registered” and “5 years of experience” match rule R6, already covered by TC4. So adding this test case will not increase the coverage
d) Is not correct. The existing test cases cover only 4 out of 7 columns of the decision table. The coverage can be increased by adding test cases that cover yet uncovered columns, that is, R1, R4 and R5

Explanation / Rationale

a) Is not correct. Traceability between the mitigated risks and passing test cases provides little information, because to be mitigated (by testing) the risks would need to have a corresponding passing test case. To be able to assess residual risk, traceability between all risks and test results needs to be available, so that the risks that do not have a corresponding passing test can be identified as the residual risks
b) Is correct. Traceability between user requirements and test execution results provides an indication of which user requirements have been tested and so provides a means of measuring project progress (in the context of testing) against business goals
c) Is not correct. It is not clear that failing test cases provide an indication of tester skills any more than passing test cases. It would partly depend on the test objective (e.g., building confidence or causing failures). Also, such measurement of testers based on passing and failing test cases can be counter-productive as it could cause the testers to optimize their testing based on that metric rather than the test objective
d) Is not correct. Traceability between the identified risks and written test conditions provides a means of determining which further test conditions need to be written. Determining which risks are worth testing is part of risk management, and risk mitigation in particular

Explanation / Rationale

a) Is not correct. Planning poker can estimate effort for a user story that is already written. It does not help in understanding what should be delivered
b) Is not correct. Reviews are not a collaborative user story writing practice
c) Is not correct. Iteration planning is a project-related practice, used to plan the work, not to understand what needs to be delivered
d) Is correct. Conversation explains how the software will be used and often allows the team to define meaningful acceptance criteria, thus obtaining a shared vision of what should be delivered

Explanation / Rationale

“test” and “error” transitions cannot occur in one test case.
Neither can both “done” transitions.
This means we need at least three test cases to achieve transition coverage. For example:

TC1: test, done
TC2: run, error, done
TC3: run, pause, resume, pause, done

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is not correct. In all types of reviews there is more than one role, even in informal ones
b) Is correct. There are several activities during the formal review process
c) Is not correct. Documentation to be reviewed should be distributed as early as possible
d) Is not correct. Defects found during the review should be reported

Explanation / Rationale

a) Is correct. The whole team approach promotes robust communication and collaboration between the team members
b) Is not correct. While the whole team approach prioritizes collective accountability for quality, each individual team member is still equally accountable for quality
c) Is not correct. The whole team approach is about how the team works together, with the aim of higher quality deliverables, but it does not necessarily result in faster deployment to end users
d) Is not correct. When using the whole team approach, testers work with business representatives to create acceptance tests. There is no suggestion that the approach will reduce collaboration with external business users

Explanation / Rationale

a) Is not correct. A lack of usability provided through the user interface can be detected through a review using a suitable checklist, but the lack of usability can also be identified by getting several typical users to dynamically test the user interface and provide feedback on its usability
b) Is correct. A code review can detect code that cannot be reached by any path, however dynamic tests can only exercise reachable code and cannot determine that code cannot be reached without running every possible combination of inputs and input states, which is impractical for real code
c) Is not correct. Poor response times for most of the expected users are difficult to determine without executing the code (i.e., by static testing), so in this situation dynamic testing could find a defect, but static testing is unlikely to find it
d) Is not correct. A review of the code by someone who is aware of the required features could detect that the required features had not been implemented in the code, and dynamic testing could also be used to determine that these required features had not been implemented

Explanation / Rationale

a) Is not correct. Acceptance criteria are the conditions used to decide whether the user story is ready. They cannot show work progress
b) Is not correct. Defect reports inform about the defects. They do not show work progress
c) Is not correct. Test completion report can be created after the iteration is finished, so it will not show the progress continuously within an iteration
d) Is correct. Burndown charts are a graphical representation of work left to do versus time remaining. They are updated daily, so they can continuously show the work progress

Explanation / Rationale

a) Is not correct. Confirmation testing to check that the updates have resulted in a correct implementation is necessary, however, it would then be sensible to perform regression testing to ensure that no defects have been introduced or uncovered in unchanged areas of the system
b) Is correct. Confirmation testing will check that the updates have resulted in a correct implementation, and then regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system
c) Is not correct. Regression testing should be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system when the update was made, however it is also necessary to perform confirmation testing that will check that the updates have resulted in a correct implementation
d) Is not correct. Confirmation testing will check that the updates have resulted in a correct implementation, and regression testing will be used to ensure that no defects have been introduced or uncovered in unchanged areas of the system. However, when performed (i.e., when an update needs to be tested), confirmation testing precedes regression testing

Explanation / Rationale

a) Is correct. The ‘tests wear out’ principle is concerned with the idea that repeating identical tests on unaltered code is unlikely to uncover novel defects and therefore, modifying tests may be essential. By using high-level test conditions to generate new tests each time, the tests will not be identical and should not ‘wear out’
b) Is not correct. The ‘absence-of-defects fallacy’ principle is concerned with ensuring that users’ needs are fulfilled even if lots of testing is done and no defects are found (i.e., validation is also necessary). The use of high-level test conditions to generate test cases and execute tests does not directly address this concern
c) Is not correct. The ‘early testing saves time and money’ principle is concerned with fixing defects early on to prevent the occurrence of subsequent defects in derived work products, thereby reducing costs and the likelihood of failures. This is typically addressed by starting testing (both static and dynamic) as early as possible, but this is not addressed by using high-level test conditions to generate test cases and execute tests
d) Is not correct. The ‘Defects cluster together’ principle is concerned with the distribution of defects in a system, which typically follows a Pareto distribution. The use of high-level test conditions to generate test cases and execute tests does not address this concern, which is typically addressed by risk-based testing

Explanation / Rationale

a) Is not correct. This is a common characteristic of white-box test techniques. Test conditions, test cases, and test data are derived from a test basis that may include code, software architecture, detailed design, or any other source of information regarding the structure of the software.
b) Is not correct. This is a common characteristic of white-box test techniques. Coverage is measured based on the items tested within a selected structure and the technique applied to the test basis
c) Is correct. This is a common characteristic of experience-based test techniques. This knowledge and experience include expected use of the software, its environment, likely defects, and the distribution of those defects is used to define tests
d) Is not correct. This is a common characteristic of black-box test techniques. Test cases may be used to detect gaps within requirements and the implementation of the requirements, as well as deviations from the requirements

Explanation / Rationale

a) Is not correct. The expected result is “the application should accept the provided input and create the user”. The actual result is “The application hangs up after entering “Test input. $ä””.
b) Is not correct. There is a reference to the test case and to the related requirement and it states that the defect is rejected. Also, the defect status would not be very helpful for the developers
c) Is correct. We do not know in which test environment the anomaly was detected, and we also do not know which application (and its version) is affected
d) Is not correct. The defect report states that the anomaly is urgent, that it is a global issue (i.e., many, if not all, test administration accounts are affected) and states the impact is high for business stakeholders

Explanation / Rationale

a) Is correct. Debugging is the process of finding, analyzing, and removing the causes of failures in a component or system
b) Is not correct. Testing is the process concerned with planning, preparation and evaluation of a component or system and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects. It is not related to fixing causes of failures
c) Is not correct. Requirement elicitation is the process of gathering, capturing, and consolidating requirements from available sources. It is not related to fixing causes of failures
d) Is not correct. Defect management is the process of recognizing, recording, classifying, investigating, resolving, and disposing of defects. It is not related to fixing causes of failures

Explanation / Rationale

a) Is not correct. While the sentence is true, it does not provide much value for the developer
b) Is correct. From the test results it seems that the system ignores duplicates and sorts the list disregarding the repetitions. This is probably the cause of failures in TC3, TC4, TC5. Such information may help the developer to find the defect and fix it more efficiently
c) Is not correct. The system does not fail in sorting negative numbers. The problem is rather in disregarding duplicates
d) Is not correct. The test cases TC3, TC4 and TC5 fail, but we aren’t aware that the test cases have any defects

Explanation / Rationale

The following three transitions:

“REQUESTING -> CONFIRMED”
“WAITING LIST -> CONFIRMED”
“WAITING LIST -> END”

cannot appear in the same test case, which suggests that at least three test cases are required. All the other transitions can appear in combination with one or more of these three transitions, so we need a minimum of three test cases. In fact, only three sequences are possible:

TC1: START (Room request) → REQUESTING (Available) → CONFIRMED (Pay) → END
TC2: START (Room request) → REQUESTING (Not available) → WAITING LIST (Available) → CONFIRMED (Pay) → END
TC3: START (Room request) → REQUESTING (Not available) → WAITING LIST (Cancel) → END

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. ‘The capability of generating test cases without access to the test basis’ is not possible. The generation of test cases by either testers or tools requires access to the test basis
b) Is not correct. ‘The achievement of increased coverage through more objective assessment’ is not a direct benefit of test automation. Test automation will provide more objective assessment of coverage, however that objective assessment will not increase the coverage. Only by using the results of the coverage to write further test cases can the coverage possibly be increased
c) Is not correct. ‘The increase in test execution times available with higher processing power’ is a contradictory statement as higher processing power would normally reduce execution times, and increased execution times are not a benefit as the testing would take longer
d) Is correct. The prevention of human errors through greater consistency and repeatability is a benefit of test automation as test automation cannot suffer from human errors. For instance, it means that tests are consistently derived from requirements, test data is created in a systematic manner, and tests are executed by a tool in the same order with the same frequency