Explanation / Rationale

a) Is not correct. Acceptance criteria are the conditions used to decide whether the user story is ready. They cannot show work progress
b) Is not correct. Defect reports inform about the defects. They do not show work progress
c) Is not correct. Test completion report can be created after the iteration is finished, so it will not show the progress continuously within an iteration
d) Is correct. Burndown charts are a graphical representation of work left to do versus time remaining. They are updated daily, so they can continuously show the work progress

Explanation / Rationale

a) Is correct. Performing only black-box testing does not provide a measure of actual code coverage. White-box coverage measures provide an objective measurement of coverage and provide the necessary information to allow additional tests to be generated to increase this coverage, and subsequently increase confidence in the code
b) Is not correct. This statement is correct, but it has nothing to do with black-box testing
c) Is not correct. In general there are no subsumes relationships between white-box and black-box techniques
d) Is not correct. White-box techniques are used to design tests based on the test object itself, while black-box techniques are used to design tests based on the specification. Therefore, there is no relation between coverage items derived from these two types of techniques

Explanation / Rationale

The following three transitions:

“REQUESTING -> CONFIRMED”
“WAITING LIST -> CONFIRMED”
“WAITING LIST -> END”

cannot appear in the same test case, which suggests that at least three test cases are required. All the other transitions can appear in combination with one or more of these three transitions, so we need a minimum of three test cases. In fact, only three sequences are possible:

TC1: START (Room request) → REQUESTING (Available) → CONFIRMED (Pay) → END
TC2: START (Room request) → REQUESTING (Not available) → WAITING LIST (Available) → CONFIRMED (Pay) → END
TC3: START (Room request) → REQUESTING (Not available) → WAITING LIST (Cancel) → END

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. A fundamental strength that all white-box test techniques share is that the entire software implementation is taken into account during testing, which facilitates defect detection even when the software specification is vague, outdated or incomplete. This means white-box testing can find defects such as an extra feature added to the code (either accidentally or deliberately) that is not supposed to be there, which black-box testing cannot detect
b) Is not correct. The fact that the coverage can be precisely defined is not the right reason. The achieved level of coverage would have much more impact than the possibility to measure the coverage
c) Is not correct. If the software does not implement one or more requirements, white-box testing is unlikely to detect the resulting defects of omission
d) Is not correct. While this is true, this is not the right answer, because there is no connection between the capability to be used in both static testing and dynamic testing and the claim that white-box testing facilitates defect detection with poor specifications

Explanation / Rationale

In the three-point estimation technique:

E = (optimistic + 4*most likely + pessimistic)/6

E = (2+(4*11)+14)/6 = 10

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

Considering each of the listed example defects:

i. Two different parts of the design specification disagree due to the complexity of the design – this is an example of a specification defect, which includes inconsistencies, ambiguities, contradictions, omissions, inaccuracies, and duplications, which can most easily be found by static testing
ii. A response time is too long and so makes users lose patience – this is an example of a response time defect, which can only be detected in practice by executing the program and measuring the response time, which can most easily be found by dynamic testing
iii. A path in the code cannot be reached during execution - this is an example of a coding defect, which includes variables with undefined values, undeclared variables, duplicated or unreachable code, and excessive code complexity, which can most easily be found by static testing
iv. A variable is declared but never subsequently used in the program - this is an example of a coding defect, which includes variables with undefined values, undeclared variables, duplicated or unreachable code, and excessive code complexity, which can most easily be found by static testing
v. The amount of memory needed by the program to generate a report is too high – this is an example of a performance defect, which can only be detected in practice by executing the program and measuring the memory used, which can most easily be found by dynamic testing

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct. The correct match for static testing is i, iii, and iv

Explanation / Rationale

a) Is not correct. Although it is true that the tester can implement and execute detailed test cases based on the checklist, it does not explain how this would result in increased coverage
b) Is not correct. Checklist items should not be automated. But even if they are, the automated test scripts always execute the tests in the same way, which usually does not result in increased coverage
c) Is not correct. It is true that each checklist item should be tested separately and independently. But this impacts the test execution order and does not impact the achieved coverage, and so does not result in increased coverage
d) Is correct. If the checklists are high-level, some variability in the actual testing is likely to occur, resulting in potentially greater coverage but less repeatability. If two testers follow a checklist of high-level items, each of them may use different test data, test steps, etc. This way, one tester will probably cover some areas not covered by the other tester and this will result in increased coverage

Explanation / Rationale

a) Is not correct. Risk management consists of risk analysis and risk control. Neither of these activities supports the reassembly of the files that made up the release, because these activities deal with risks, not with configuration items
b) Is not correct. Test monitoring is concerned with gathering information about testing. This information is used to assess test progress and to measure whether the test exit criteria or the test tasks associated with the exit criteria are satisfied, such as meeting the targets for coverage of product risks, requirements, or other acceptance criteria. Test control uses the information from test monitoring to provide, in the form of control directives, guidance and the necessary corrective actions to achieve the most effective and efficient testing. None of these activities deal with the management of configuration items
c) Is not correct. The whole-team approach builds on the tester’s skill to work effectively in a team context and to contribute positively to the team goals. So, it focuses on team-related issues, not on configuration items
d) Is correct. Configuration management provides a discipline for identifying, controlling, and tracking work products. Configuration management keeps a record of changed configuration items when a new baseline is created. Using configuration management, it is possible to revert to a previous baseline in order to reproduce previous test results

Explanation / Rationale

a) Is not correct. Most work products can be examined using some form of static testing, and a contract must be interpretable by humans and so could be reviewed, which is a form of static testing
b) Is not correct. Most work products can be examined using some form of static testing, and a test plan must be interpretable by humans and so could be reviewed, which is a form of static testing
c) Is correct. Most work products can be examined using some form of static testing; however it is not suitable for work products that are too complex for human interpretation and should not be analyzed by tools, and encrypted code is too complex for humans and if it is properly encrypted it will not be analyzable by most tools
d) Is not correct. Most work products can be examined using some form of static testing, and a test charter must be interpretable by humans and so could be reviewed, which is a form of static testing

Explanation / Rationale

TC1 achieves the highest coverage (4/7 – Req1, Req3, Req4 and Req7), so should be executed first.
Req2, Req5 and Req6 are still not covered.
The next test case that achieves the highest additional coverage of the remaining requirements is TC3, covering 2 out of these 3 requirements (Req5 and Req6). So, TC3 should be executed as the second one.
Now the only requirement still not covered is Req2, which is covered by TC4. Therefore, TC4 should be executed as the third test case.
So, the last test case executed will be TC2.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
b) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
c) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
d) Is correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach

Explanation / Rationale

a) Is not correct. Test execution and coverage tools facilitate the automated execution of test cases and the measurement of the coverage achieved by running those test cases. However, these tools do not help with the organization of defects and configuration management
b) Is not correct. Test design and implementation tools facilitate the generation of test cases, test data and test procedures, but they do not help with the organization of defects and configuration management
c) Is not correct. Defect management tools are used to manage defects but are not testing tools and are not used to organize test cases or configuration management
d) Is correct. Test management tools increase the test process efficiency by facilitating the management of the software development lifecycle (SDLC), requirements, tests, defects, and configuration management

Explanation / Rationale

a) Is correct. Test-Driven Development (TDD) is a well-known example of a test-first approach to development
b) Is not correct. Coverage-Driven Development is not a correct example of a test-first approach to development
c) Is not correct. Quality-Driven Development is not a correct example of a test-first approach to development
d) Is not correct. Feature-Driven Development is not an example of a test-first approach to development, but is, instead, an agile software development methodology based around delivering features (as opposed to user stories in Scrum)

Explanation / Rationale

Considering:

Testing and quality assurance are not the same. Testing is the process consisting of all software development lifecycle (SDLC) activities, both static and dynamic, concerned with planning, preparation and evaluation of a component or system and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects. Quality assurance is focused on establishing, introducing, monitoring, improving, and adhering to the quality-related processes.

Thus:
a) Is not correct
b) Is not correct
c) Is not correct
d) Is correct

Explanation / Rationale

a) Is not correct. A lack of usability provided through the user interface can be detected through a review using a suitable checklist, but the lack of usability can also be identified by getting several typical users to dynamically test the user interface and provide feedback on its usability
b) Is correct. A code review can detect code that cannot be reached by any path, however dynamic tests can only exercise reachable code and cannot determine that code cannot be reached without running every possible combination of inputs and input states, which is impractical for real code
c) Is not correct. Poor response times for most of the expected users are difficult to determine without executing the code (i.e., by static testing), so in this situation dynamic testing could find a defect, but static testing is unlikely to find it
d) Is not correct. A review of the code by someone who is aware of the required features could detect that the required features had not been implemented in the code, and dynamic testing could also be used to determine that these required features had not been implemented

Explanation / Rationale

a) Is not correct. Exploratory testing uses test charters, not a list of possible defects/failures. Although exploratory testing can incorporate the use of other test techniques, in this case fault attack is the most likely option
b) Is correct. This is a list of possible failures. Fault attacks are a methodical approach to the implementation of error guessing and require the tester to create or acquire a list of possible errors, defects and failures, and to design tests that will identify defects associated with the errors, expose the defects, or cause the failures
c) Is not correct. The tester is using a checklist of items to support their testing. Both error guessing and checklist-based testing use such lists, however, the list here is of possible failures, not test conditions, and so the MOST PROBABLE test technique is fault attack, which focuses on errors, defects and failures
d) Is not correct. BVA is based on an analysis of boundary values of equivalence partitions. The above list does not mention equivalence partitions or their boundaries

Explanation / Rationale

a) Is not correct. Checklists should contain test conditions to be verified. This is an example of an error, not a test condition; even if the tester was able to deduce some potential test conditions from the examples of errors, this error description is too general
b) Is not correct. Checklists should not contain items that are better suited as exit criteria. This is an example of an exit criterion
c) Is not correct. Checklists should not contain items that are too general. This is a very general item, which practically describes the goal of testing
d) Is correct. This is an example of a test condition that can be checked by a human

Explanation / Rationale

From the graph we have:

A(4)=6 and A(3)=8 (the last two gray boxes).

From the formula we obtain:

E(5) = (3*A(4) + A(3)) / 4 = (3*6+8) / 4 = 26 / 4 = 6.5 person-days.

Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

a) Is correct. The number of defects found is related to the test object quality
b) Is not correct. This is the measure of the test efficiency not the test object quality
c) Is not correct. The number of test cases executed does not tell us anything about the quality; test results might do
d) Is correct. defect density is related to the test object quality
e) Is not correct. Time to repair is a process metric. It does not tell us anything about the product quality

Explanation / Rationale

a) Is correct. The ‘tests wear out’ principle is concerned with the idea that repeating identical tests on unaltered code is unlikely to uncover novel defects and therefore, modifying tests may be essential. By using high-level test conditions to generate new tests each time, the tests will not be identical and should not ‘wear out’
b) Is not correct. The ‘absence-of-defects fallacy’ principle is concerned with ensuring that users’ needs are fulfilled even if lots of testing is done and no defects are found (i.e., validation is also necessary). The use of high-level test conditions to generate test cases and execute tests does not directly address this concern
c) Is not correct. The ‘early testing saves time and money’ principle is concerned with fixing defects early on to prevent the occurrence of subsequent defects in derived work products, thereby reducing costs and the likelihood of failures. This is typically addressed by starting testing (both static and dynamic) as early as possible, but this is not addressed by using high-level test conditions to generate test cases and execute tests
d) Is not correct. The ‘Defects cluster together’ principle is concerned with the distribution of defects in a system, which typically follows a Pareto distribution. The use of high-level test conditions to generate test cases and execute tests does not address this concern, which is typically addressed by risk-based testing

Explanation / Rationale

a) Is not correct. Although it is correct to say that in Agile software development, some of the test management tasks may be handled by the Agile team itself, the testing role is not primarily the responsibility of a single individual from outside the team. Instead the testing is more likely to be performed by various team members following the whole-team approach
b) Is not correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion. So, although this statement is partially correct, it is wrong to say that the testing role is primarily responsible for test monitoring and control
c) Is correct. In Agile software development, some of the test management tasks may be handled by the Agile team itself. However, for test activities that span multiple teams within an organization, test managers outside of the development team may perform these tasks
d) Is not correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion, while the testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Thus the test management role is not normally responsible for test analysis and test design, although it is correct to say that the testing role is primarily responsible for test implementation and execution

Explanation / Rationale

a) Is not correct. This is a new product. You probably do not have a checklist yet and test conditions might not be known due to missing requirements
b) Is not correct. This is a new product. You probably do not have enough information to make correct error guesses
c) Is correct. Exploratory testing is most useful when there are few known specifications and/or there is a pressing timeline for testing
d) Is not correct. Branch testing is time-consuming, and your management is asking about some test results now. Also, branch testing does not involve domain knowledge

Explanation / Rationale

Considering each of the listed test activities and their tasks:

A. Test analysis - To identify the features that require testing, the test basis is analyzed and defined as test conditions, which are then prioritized along with related risks. During this test analysis, defects in the test basis are typically uncovered, and the test object's testability may also be assessed. (Task 4)
B. Test design - Involves using test conditions to create test cases and other necessary testware, such as test data requirements and test charters for exploratory testing. (Task 1)
C. Test implementation - Test procedures, such as manual and automated test scripts, are created from test cases and may be assembled into test suites. Test procedures are prioritized and arranged in a test execution schedule. (Task 3)
D. Test completion - Occurs at project milestones, such as release, end of iteration or end of test level. Testware is identified and archived or handed to the appropriate teams for reuse, the test environment is shut down, and the test activities are analyzed for lessons learned and future improvements. (Task 2)

Thus:
a) Is not correct
b) Is correct. The CORRECT match is: 1B, 2D, 3C, 4A
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Traceability between the mitigated risks and passing test cases provides little information, because to be mitigated (by testing) the risks would need to have a corresponding passing test case. To be able to assess residual risk, traceability between all risks and test results needs to be available, so that the risks that do not have a corresponding passing test can be identified as the residual risks
b) Is correct. Traceability between user requirements and test execution results provides an indication of which user requirements have been tested and so provides a means of measuring project progress (in the context of testing) against business goals
c) Is not correct. It is not clear that failing test cases provide an indication of tester skills any more than passing test cases. It would partly depend on the test objective (e.g., building confidence or causing failures). Also, such measurement of testers based on passing and failing test cases can be counter-productive as it could cause the testers to optimize their testing based on that metric rather than the test objective
d) Is not correct. Traceability between the identified risks and written test conditions provides a means of determining which further test conditions need to be written. Determining which risks are worth testing is part of risk management, and risk mitigation in particular

Explanation / Rationale

We want to run test cases according to their priorities, but we also need to consider the dependencies.
If we only consider priorities, we want to first run TC 5 and TC 7 (highest priority), then TC 1, TC 3, and TC 4, and finally TC 2 and TC 6 (lowest priority).
However, in order to run TC 7, we need to first run TC 4.
In order to run TC 5, we need to run TC 4 and TC 2, but TC 2 is blocked by TC 1, which should be run prior to TC 2.
So, in order to run priority 1 test cases as early as possible, the first five test cases should be: TC 4 - TC 7 - TC 1 - TC 2 - TC 5.
Next, we need to run TC 3, because it has higher priority than TC 6.
Thus the full schedule will be TC 4 – TC 7 – TC 1 – TC 2 – TC 5 – TC 3 – TC 6.
So, the sixth test case will be TC 3.

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

The average development effort is $900,000 and the average test effort is $90,000 (calculated from the four projects).
The average test-to-development effort ratio is 1:10 ($90,000 : $900,000), which means that historically, on average, the test effort is 10% of the development effort.
So if the development effort is estimated to be $800,000, the estimated test effort is estimated as:

10% * $800,000 = 0.1 * $800,000 = $80,000.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. In exploratory testing, test cases are usually created during the exploratory testing session, alongside test analysis, test implementation and test execution
b) Is not correct. In exploratory testing, tests are simultaneously designed, executed, and evaluated while the tester learns about the test object
c) Is not correct. Exploratory testing results depend heavily on the tester’s experience, so even if the results of exploratory testing can be used as a predictor of risk and used to assess whether there will be fewer or more defects, for example, compared to the previous exploratory testing session, they are not a good example of reliable defect prediction models that can predict the number of remaining defects
d) Is correct. During exploratory testing, the testers can use any techniques that they find useful

Explanation / Rationale

There are two equivalence partitions that are not yet covered, which correspond to “student discount” and “pensioner discount”.
a) Is not correct. CY – BY = 64, so these inputs correspond to the already covered “no discount” partition
b) Is correct. CY – BY = 65, so these inputs correspond to a partition that is not yet covered (“pensioner discount”)
c) Is not correct. CY – BY = –65, so these inputs correspond to the already covered “error message” partition
d) Is not correct. CY – BY = 18, so these inputs correspond to the already covered “no discount” partition
e) Is correct. CY – BY = 0, so these inputs correspond to a partition that is not yet covered (“student discount”)

Explanation / Rationale

a) Is not correct. Performing the impact analysis will not give information about completeness of tests. Analyzing the impact analysis of changes will help to select the right test cases for execution
b) Is not correct. Traceability does not give information about the estimated level of residual risk if the test cases are not traced back to risks
c) Is correct. Performing the impact analysis of the changes helps in selecting the test cases for the regression test
d) Is not correct. Analyzing the traceability between the test basis, test objects and test cases does not help in selecting test data to achieve the assumed coverage of the test object. Selecting test data is more related to test analysis and test implementation, not traceability

Explanation / Rationale

a) Is not correct. The expected result is “the application should accept the provided input and create the user”. The actual result is “The application hangs up after entering “Test input. $ä””.
b) Is not correct. There is a reference to the test case and to the related requirement and it states that the defect is rejected. Also, the defect status would not be very helpful for the developers
c) Is correct. We do not know in which test environment the anomaly was detected, and we also do not know which application (and its version) is affected
d) Is not correct. The defect report states that the anomaly is urgent, that it is a global issue (i.e., many, if not all, test administration accounts are affected) and states the impact is high for business stakeholders

Explanation / Rationale

Using the three-point estimation technique, the final estimate (E) is calculated as:

E = (a + 4*m + b) / 6,

where a is the most optimistic estimate, m is the most likely estimate, and b is the most pessimistic estimate.

Thus:
a) Is correct. In this case, the estimate for executing a single test case is:

E = (1h + 4*3h + 8h) / 6 = 3.5 hours

So, the total time needed for the tester to execute 4 test cases is:

3.5h * 4 = 14 hours

b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

i. Is true. Having domain knowledge is an important tester skill
ii. Is false. This is a task of the business analyst together with the business representative
iii. Is true. Being a good team player is an important skill
iv. Is false. Planning and organizing the work of the team is a task of the test manager or, mostly in an Agile software development project, the whole team and not just the tester
v. Is true. Critical thinking is one of the most important skills of testers

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is correct. System testing examines the behavior and capabilities of the complete system and covers non-functional testing of quality characteristics, which includes security testing. This type of testing is often performed by an independent test team based on system specifications
b) Is not correct. System integration testing examines the interfaces with other systems and external services
c) Is not correct. Beta testing is a type of acceptance testing performed at an external site by roles outside the development organization
d) Is not correct. Component integration testing involves testing the (interfaces and) interactions between components of a system, such as the user interface and database

Explanation / Rationale

a) Is not correct. A member without a missed deadline can get a discount and a gift T-Shirt after 15 bicycle rentals
b) Is not correct. A member without a missed deadline can get a discount but no gift T-Shirt until they rented a bicycle 15 times
c) Is not correct. Non-members cannot get a discount, even if they did not miss a deadline yet
d) Is correct. No discount as a non-member that has also missed a deadline, but only members can receive a gift T-Shirt. Hence, the action is not correct

Explanation / Rationale

a) Is correct. Product quality metrics measure quality characteristics. Mean time to failure measures maturity, so it is a product quality metric
b) Is not correct. This is an example of a defect metric, not a product quality metric
c) Is not correct. This is an example of a coverage metric, not a product quality metric
d) Is not correct. This is an example of a defect metric, not a product quality metric

Explanation / Rationale

a) Is not correct. The rule-oriented format includes formats like bullet point verification lists or tabulated forms of input-output mappings, explicitly showing the rules to be followed. Given/When/Then is a scenario-oriented format because it describes a scenario to be verified
b) Is correct. This is a Given/When/Then format, which is scenario-oriented
c) Is not correct. There no "product-oriented" format of acceptance criteria
d) Is not correct. There is no "process-oriented" format of acceptance criteria

Explanation / Rationale

a) Is not correct. One of the purposes of retrospectives is to identify potential process improvements, which, if put into practice, should result in the quality of future outputs of the development process (test objects) being higher. So, this is likely to occur as a result of a retrospective
b) Is not correct. A benefit of retrospectives for testing includes increased test efficiency through process improvements. So, this is likely to occur as a result of a retrospective
c) Is correct. Participants at retrospectives typically include testers, developers, architects, product owners, and business analysts, but end users are rarely invited or attend these meetings – and they are also unlikely to receive any reports from these meetings. So, it is very unlikely that they will learn and understand more about the development and test processes through retrospectives
d) Is not correct. A benefit of retrospectives for testing includes improved quality of testware (including automated test scripts) through joint reviews with developers. So, this is likely to occur as a result of a retrospective

Explanation / Rationale

The equivalence partitions are: {…, 99, 100}, {101, 102, …, 198, 199}, {200, 201, …}.
Thus, there are 4 boundary values, which are: 100, 101, 199 and 200.
In 2-value BVA, for each boundary value there are two coverage items (the boundary value and its closest neighbor belonging to the adjacent partition). As the closest neighbors are also boundary values in the adjacent partition, then there are just four coverage items.

Thus:
a) Is not correct. Only 100 and 200 are valid coverage items for 2-value BVA, so we achieve 50% coverage
b) Is not correct. Only 100 and 200 are valid coverage items for 2-value BVA, so we achieve 50% coverage
c) Is not correct. Only 100 and 101 are valid coverage items for 2-value BVA, so we achieve 50% coverage
d) Is correct. 101, 199 and 200 are valid coverage items for 2-value BVA, so we achieve 75% coverage

Explanation / Rationale

a) Is not correct. Validating that documented requirements are met is incorrect as validation is concerned with meeting user requirements and expectations, while verification is concerned with meeting specified requirements, so this would be correct if we replaced ‘validating’ with ‘verifying’
b) Is correct. Causing failures and identifying defects is probably the most common objective of dynamic testing
c) Is not correct. Initiating errors and identifying root causes is incorrect because testers do not initiate errors, they try to cause failures. Errors are typically made by developers (and cannot really be initiated) and result in defects, which testers attempt to identify either directly through static testing or indirectly through failures with dynamic testing. Identifying root causes is useful but is part of debugging, which is a separate activity to testing
d) Is not correct. Verifying the test object meets user expectations is incorrect as verification is concerned with checking specified (documented) requirements are met, while validation is concerned with meeting user requirements and expectations, so this would be correct if we replaced ‘verifying’ with ‘validating’

Explanation / Rationale

a) Is not correct. Assuming that testers could check the ease of changing the currency exchange system then it would be done by maintainability testing rather than maintenance testing, so this is not a trigger for maintenance testing
b) Is correct. A system modification (such as a fix or enhancement) is an example of a trigger for maintenance testing. The removal of the refund option of the currency exchange system was a fix that would lead to maintenance testing
c) Is not correct. If the agile team has started developing a user story that adds a new customer loyalty feature to the currency exchange system, then this will result in them testing the new feature, and then they would perform regression testing. No maintenance testing is required in this situation
d) Is not correct. Reconfiguration of the currency exchange system to support both the local language and English currency transactions is not a system modification, a change to the operational environment, or a system retirement, which are the three triggers for maintenance testing