Explanation / Rationale

The five listed descriptions and the corresponding review process activities are:

1. This describes part of the ‘communication and analysis’ activity
2. This describes part of the ‘fixing and reporting’ activity
3. This describes part of the ‘individual review’ activity
4. This describes part of the ‘planning’ activity
5. This describes part of the ‘review initiation’ activity

The generic review process from ISO/IEC 20246, which is outlined in the syllabus, comprises the following activities in this logical order:

• Planning (4)
• Review initiation (5)
• Individual review (3)
• Communication and analysis (1)
• Fixing and reporting (2)

Thus:
a) Is not correct
b) Is correct. The correct sequence of activities is: 4 – 5 – 3 – 1 – 2
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. In agile software development, deliverables are produced in each iteration, and the frequent delivery of increments necessitates extensive regression testing. Although some (or all) of this regression testing may be automated, the regression testing (automated or not) cannot be replaced by system test automation
b) Is correct. If a sequential development model is used, then early in the lifecycle no code is available for execution, and so during this time static testing (e.g., reviews) is performed. Later in the lifecycle, when code is available for execution, dynamic testing is possible. Note, however, that preparation for dynamic testing will often occur early in any software development lifecycle
c) Is not correct. If an iterative development model, like agile software development, is used, then component tests may well be used for regression testing for each iteration. In which case, there is a strong argument for automating these component tests, which will have to be run frequently, and there is unlikely to be a strong argument for developers performing these component tests manually
d) Is not correct. In most incremental development models, deliverables are produced in each increment, requiring both static and dynamic testing at all test levels for each increment delivered

Explanation / Rationale

a) Is not correct. ‘The capability of generating test cases without access to the test basis’ is not possible. The generation of test cases by either testers or tools requires access to the test basis
b) Is not correct. ‘The achievement of increased coverage through more objective assessment’ is not a direct benefit of test automation. Test automation will provide more objective assessment of coverage, however that objective assessment will not increase the coverage. Only by using the results of the coverage to write further test cases can the coverage possibly be increased
c) Is not correct. ‘The increase in test execution times available with higher processing power’ is a contradictory statement as higher processing power would normally reduce execution times, and increased execution times are not a benefit as the testing would take longer
d) Is correct. The prevention of human errors through greater consistency and repeatability is a benefit of test automation as test automation cannot suffer from human errors. For instance, it means that tests are consistently derived from requirements, test data is created in a systematic manner, and tests are executed by a tool in the same order with the same frequency

Explanation / Rationale

a) Is correct. Each test level has specific and distinct test objectives as a different form of test object (e.g., single component, complete system) is tested at each test level and overlapping test objectives would lead to unnecessary duplication
b) Is not correct. Test analysis and design for a given test level should start during the corresponding development phase to facilitate early testing (e.g., acceptance test analysis and design should begin during requirements analysis). Test implementation will generally start later, and test execution will start during the test level
c) Is not correct. Test design for a given test level should start during the corresponding development phase to facilitate early testing, however test design (e.g., test case generation) needs to be based on an agreed test basis, not an early draft, otherwise significant test effort may be wasted on creating test cases for a design that later changes
d) Is not correct. Quality control applies to all development activities, meaning that every software development activity has a corresponding test activity. However, the same symmetry does not apply to dynamic and static testing. There are some static testing activities (e.g., static analysis) for which there is no obvious corresponding dynamic testing activity

Explanation / Rationale

a) Is not correct. Regression tests increase in number as the project progresses, as new regression tests are typically required as changes are made to the system. Similarly, the number of confirmation tests also typically increases as the project progresses as new confirmation tests are needed for each fix made to a system
b) Is not correct. It is the other way round. Confirmation tests are created and run when the test object is fixed, and regression tests are (ideally) run whenever the test object is enhanced (changed)
c) Is not correct. Confirmation testing verifies that a defect has been fixed correctly and so is concerned with testing changes to the test object. However, regression testing ensures that changes (including changes to the operational environment) do not have negative effects on unchanged software and so does not check that the operational environment remains unchanged
d) Is correct. Regression testing ensures that changes do not have negative effects on unchanged software. Confirmation testing verifies that a defect has been fixed – and so is concerned with changed code

Explanation / Rationale

a) Is not correct. Dynamic testing does cause failures (from which defects can then be located and fixed). However, debugging is concerned with locating defects and fixing these defects. Therefore, debugging does not fix failures
b) Is not correct. Both testing and debugging contribute to improving the quality of the test object, so should really both be considered positively. Debugging is generally considered to be a positive activity as it is fixing something. Dynamic testing does involve intentionally causing the test object to fail, which is why some people consider it a negative activity, but that is a very narrow view (and not one typically held by testers). Both positive and negative test cases are possible. Positive test cases check that the test object correctly performs what it is supposed to do, while negative testing checks that the test object does not do what it is not supposed to do
c) Is correct. Testing determines that defects exist either directly through observation of the defect in reviews (or by a tool in static analysis), or indirectly by causing a failure in dynamic testing. Debugging is a separate activity from testing (normally performed by developers) and is concerned with locating defects (only for dynamic testing) and fixing the defects
d) Is not correct. The causes of defects are typically human errors. Testing finds defects either directly through static testing, or indirectly by causing failures in dynamic testing, and debugging fixes defects. So, testing does not find the cause of defects and debugging does not fix the causes of defects

Explanation / Rationale

a) Is not correct. Traceability between the mitigated risks and passing test cases provides little information, because to be mitigated (by testing) the risks would need to have a corresponding passing test case. To be able to assess residual risk, traceability between all risks and test results needs to be available, so that the risks that do not have a corresponding passing test can be identified as the residual risks
b) Is correct. Traceability between user requirements and test execution results provides an indication of which user requirements have been tested and so provides a means of measuring project progress (in the context of testing) against business goals
c) Is not correct. It is not clear that failing test cases provide an indication of tester skills any more than passing test cases. It would partly depend on the test objective (e.g., building confidence or causing failures). Also, such measurement of testers based on passing and failing test cases can be counter-productive as it could cause the testers to optimize their testing based on that metric rather than the test objective
d) Is not correct. Traceability between the identified risks and written test conditions provides a means of determining which further test conditions need to be written. Determining which risks are worth testing is part of risk management, and risk mitigation in particular

Explanation / Rationale

Because TC1 and TC3 failed in Execution 1 (i.e., test (1) and test (3)), test (4) and test (6) are confirmation tests.
Because TC2 and TC3 failed in Execution 2 (i.e., tests (5) and (6)), test (8) and test (9) are also confirmation tests.
TC2 passed in Execution 1 (i.e., test (2)), so test (5) is a regression test.
TC1 passed in the Execution 2 (i.e., test (4)), so test (7) is also a regression test.
Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Most work products can be examined using some form of static testing, and a contract must be interpretable by humans and so could be reviewed, which is a form of static testing
b) Is not correct. Most work products can be examined using some form of static testing, and a test plan must be interpretable by humans and so could be reviewed, which is a form of static testing
c) Is correct. Most work products can be examined using some form of static testing; however it is not suitable for work products that are too complex for human interpretation and should not be analyzed by tools, and encrypted code is too complex for humans and if it is properly encrypted it will not be analyzable by most tools
d) Is not correct. Most work products can be examined using some form of static testing, and a test charter must be interpretable by humans and so could be reviewed, which is a form of static testing

Explanation / Rationale

a) Is correct. The basic concept behind error guessing is that the tester tries to guess what errors may have been made by the developer and what defects may be in the test object based on past experience (and sometimes checklists)
b) Is not correct. Although a testers who used to be a developer may use their personal experience to help them when performing error guessing, the test technique is not based on prior knowledge of development
c) Is not correct. Error guessing is not a usability technique for guessing how users may fail to interact with the test object
d) Is not correct. Duplicating the development task has several flaws that make it impractical, such as the tester having equivalent skills to the developer and the time involved to perform the development. It is not error guessing

Explanation / Rationale

Considering the attributes:

• Specified for walkthroughs, technical reviews, and inspections; thus, the reviews being performed cannot be informal reviews
• The purpose of evaluating quality is one of the most important objectives of a walkthrough
• This is not allowed for inspections and is typically not done in technical reviews. A moderator is needed in walkthroughs and is allowed for informal reviews
• All types of reviews can include individual preparation (even informal reviews)
• All types of reviews can produce a review report, although informal reviews do not require documentation

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. It is often possible to use dynamic testing to cause a test object to fail in ways that could never be achieved by the users, such as by using fault injection. However, if the failure can never occur with real end users, then identifying it is not especially valuable as testing is ultimately aimed at improving the work product for the end users. Spending time testing for failures that cannot occur with real users is not an efficient use of a tester’s time
b) Is not correct. Static testing in the form of static analysis is used by developers to identify defects in their program code earlier than can be achieved through dynamic testing. Note, however, that static testing (and static analysis) is used to detect defects, not failures, which are found by dynamic testing. Thus it is the use of the term ‘failures’ that makes this an incorrect option
c) Is not correct. Static analysis directly detects anomalies in code, which may be defects, and this is normally for the developer, not the customer. The provision of evidence for release by the use of static analysis of elements that provide no output is nonsense
d) Is correct. Reviews are a form of static testing that can be applied from the very start of the software development lifecycle and are used to find defects that can be removed before subsequent development activities waste effort on faulty requirements. If the defects are not detected and removed early on, then when the defect is found derived work products, such as the design and code, will need to be changed as they were based on faulty requirements

Explanation / Rationale

a) Is not correct. Validating that documented requirements are met is incorrect as validation is concerned with meeting user requirements and expectations, while verification is concerned with meeting specified requirements, so this would be correct if we replaced ‘validating’ with ‘verifying’
b) Is correct. Causing failures and identifying defects is probably the most common objective of dynamic testing
c) Is not correct. Initiating errors and identifying root causes is incorrect because testers do not initiate errors, they try to cause failures. Errors are typically made by developers (and cannot really be initiated) and result in defects, which testers attempt to identify either directly through static testing or indirectly through failures with dynamic testing. Identifying root causes is useful but is part of debugging, which is a separate activity to testing
d) Is not correct. Verifying the test object meets user expectations is incorrect as verification is concerned with checking specified (documented) requirements are met, while validation is concerned with meeting user requirements and expectations, so this would be correct if we replaced ‘verifying’ with ‘validating’

Explanation / Rationale

“Small garden” and “large garden” can go only with “ground floor”, so we need two test cases with “ground floor” which cover these two “garden type” partitions.
We need two more test cases to cover the two other “floor” partitions and a remaining ”garden type” partition of “no garden”.
We need a total of four test cases:

TC1 (ground floor, small garden)
TC2 (ground floor, large garden)
TC3 (first floor, no garden)
TC4 (second or higher floor, no garden)

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Strong communication skills, active listening, and teamwork abilities enable a tester to interact effectively with all stakeholders, however a deep knowledge of a variety of computer games that allowed them to get on well with one developer is not an example of a generic skill useful to testers
b) Is correct. Domain knowledge that can be used to understand and communicate with end-users and business representatives is one of the generic skills required by testers. A tester with experience as a pilot would make them better able to appreciate the acceptance criteria for the helicopter control system
c) Is not correct. Although programming skills could be considered as technical knowledge which can increase efficiency when utilizing some test tools, it is unlikely that these skills would improve their communication with business analysts
d) Is not correct. Although thoroughness, attention to detail, curiosity, and a methodical approach to identifying hard-to-find defects are all useful generic skills for testers, it is doubtful they would be generating test cases prior to starting exploratory testing. This is because one of the main tenets of exploratory testing is that the test cases are generated during the testing, not scripted in advance

Explanation / Rationale

Considering each of the listed testware, and the test activity that produces it:

i. The test completion report is an output of the test completion activity
ii. Data held in a database used for test inputs and expected results is the test data - output of test implementation activity
iii. The list of elements needed to build the test environment is the test environment requirements - output of test design activity.
iv. Documented sequences of test cases in execution order are the test procedures - output of test implementation activity
v. Test cases - output of test design activity

Test implementation produces the following outputs: test procedures (iv), automated test scripts, test suites, test data (ii), test execution schedule, and test environment elements such as stubs, drivers, simulators, and service virtualizations.

Thus:
a) Is correct. Items ii and iv in the list are produced as a result of test implementation
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The combination (T, T, F) does not match any rule. This is an example of omission, not a contradiction
b) Is not correct. The combination (T, F, T) matches only one column, R2, so there is no contradiction
c) Is not correct. Both combinations (T, T, T) and (F, T, T) match only one column, R1, so there is no contradiction
d) Is correct. The combination (F, F, F) matches both R2 and R3, but R2 and R3 have different actions, so this shows a contradiction between R2 and R3.

Explanation / Rationale

Considering each of the listed review types:

1. Technical review - This type of review is performed by technically qualified reviewers and led by a moderator. The objectives are to gain consensus and make decisions on technical problems while also evaluating quality and building confidence in the work product, generating new ideas, motivating and enabling authors to improve, and detecting anomalies
2. Informal review - The main objective is to detect anomalies. The process is not defined and does not require formal documented output
3. Inspection - This is the most formal review type, and it follows the complete generic review process. The primary objective is to find the most anomalies, and other objectives include evaluating quality and building confidence in the work product, motivating and enabling authors to improve, and collecting metrics that can be used to enhance the software development life cycle (SDLC), including the inspection process. The author cannot act as the review leader or scribe
4. Walkthrough - Led by the author, this type of review serves various objectives such as evaluating quality and building confidence in the work product, educating reviewers, gaining consensus, generating new ideas, motivating and enabling authors to improve, and detecting anomalies. Reviewers might perform an individual review before the walkthrough, but this is not mandatory

A. Includes objectives such as gaining consensus, generating new ideas, and motivating authors to improve (A)
B. The main objective is detecting potential defects and it generates no formal documented output (D)
C. The main objective is detecting potential defects and it requires metrics collection to support process improvement (C)
D. Includes objectives such as educating reviewers, gaining consensus, generating new ideas and detecting potential defects (B)

Thus:
a) Is not correct
b) Is correct. The correct match is: 1A, 2D, 3C, 4B
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Adequate time for individuals is a success factor
b) Is not correct. Splitting work products into small adequate parts is a success factor
c) Is not correct. Avoiding behaviors that might indicate boredom, exasperation, etc. is a success factor
d) Is correct. During reviews one can find defects, not failures

Explanation / Rationale

Considering each of the listed benefits and drawbacks of the independence of testing:

i. Ideally, we want close collaboration between testers and developers, which is not increased by isolation. Thus, this is a disadvantage
ii. Testers and developers have varied backgrounds, technical viewpoints, and potential biases, allowing testers to usefully challenge assumptions made by stakeholders during system specification and implementation. Thus, this is an advantage
iii. The main disadvantage of independence in testing is that testers may become isolated from the development team, leading to communication problems, a lack of collaboration, and potentially an adversarial relationship, with testers being blamed for delays and bottlenecks in the release process. Thus, this is a disadvantage
iv. One of the disadvantages of independence in testing is that testers may become isolated from the development team, leading to developers feeling less accountable for quality. Thus, this is a disadvantage
v. The primary benefit of independence in testing is that testers are more likely to identify different types of failures and defects compared to developers, due to their varied backgrounds, technical viewpoints, and potential biases, including cognitive bias

Thus:
a) Is not correct
b) Is correct. The list entries showing benefits are ii and v
c) Is not correct
d) Is not correct

Explanation / Rationale

Consider:

i. Is true. Faster product release and faster time to market is an advantage of DevOps
ii. Is false. Typically, we need less effort for manual tests because of the use of test automation
iii. Is true. Constant availability of executable software is an advantage
iv. Is false. More regression tests are needed
v. Is false. Not everything is automated and setting up a test automation framework is expensive

Thus:
a) Is not correct
b) Is not correct
c) It is correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The test pyramid model does not provide information about test priorities
b) Is correct. The test pyramid model shows that different tests have different levels of granularity
c) Is not correct. The test pyramid model is independent of coverage criteria
d) Is not correct. Test pyramid model does not show any relations between different tests

Explanation / Rationale

a) Is correct. This test case is related to acceptance criteria 2 and 3, because we check if we can set price range (acceptance criterion 2) and if the results update dynamically after adjusting the price range filter (acceptance criterion 3)
b) Is not correct. This test case is not related to any of the acceptance criteria. It checks if the filter dynamically sets the default minimum and maximum price range, and not that a customer can do it
c) Is not correct. This test case is not related to any of the acceptance criteria. It checks the currency exchange feature, which is not discussed in this user story
d) Is not correct. This test case is not related to any of the acceptance criteria. It checks the application’s compatibility with different browsers, which is not discussed in this user story

Explanation / Rationale

a) Is correct. Product quality metrics measure quality characteristics. Mean time to failure measures maturity, so it is a product quality metric
b) Is not correct. This is an example of a defect metric, not a product quality metric
c) Is not correct. This is an example of a coverage metric, not a product quality metric
d) Is not correct. This is an example of a defect metric, not a product quality metric

Explanation / Rationale

Consider:

i. It is a Project risk
ii. It is a Product risk
iii. It is a Product risk
iv. It is a Project risk
v. It is a Product risk

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The document does not refer to the test object’s internal structure but specifies the desired behavior of the test object. Therefore, white-box test techniques will not be helpful in designing test cases
b) Is correct. The document is a requirement that specifies the desired behavior of the test object. Therefore, the most suitable test techniques in this case are the black-box test techniques (e.g., Boundary Value Analysis or Decision Table Testing)
c) Is not correct. Although experience-based test techniques can be used to design test cases based on this document, black-box test techniques will be more suitable. The document describes a precise business rule and, in addition, wording like "exceeds $100" suggests the existence of important equivalence partition boundaries that should be tested using black-box test techniques like boundary value analysis
d) Is not correct. Risk-based test techniques are not a recognized type of test technique

Explanation / Rationale

TC1 achieves the highest coverage (4/7 – Req1, Req3, Req4 and Req7), so should be executed first.
Req2, Req5 and Req6 are still not covered.
The next test case that achieves the highest additional coverage of the remaining requirements is TC3, covering 2 out of these 3 requirements (Req5 and Req6). So, TC3 should be executed as the second one.
Now the only requirement still not covered is Req2, which is covered by TC4. Therefore, TC4 should be executed as the third test case.
So, the last test case executed will be TC2.

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Scope creep is an example of a project risk related to technical issues
b) Is correct. Poor architecture is an example of a product risk since it refers to a product characteristic
c) Is not correct. Cost-cutting is an example of a project risk, related to organizational issues
d) Is not correct. Poor tool support is an example of a project risk related to technical issues
e) Is correct. Response time too long is an example of a product risk since it refers to a product characteristic

Explanation / Rationale

a) Is not correct. A lack of usability provided through the user interface can be detected through a review using a suitable checklist, but the lack of usability can also be identified by getting several typical users to dynamically test the user interface and provide feedback on its usability
b) Is correct. A code review can detect code that cannot be reached by any path, however dynamic tests can only exercise reachable code and cannot determine that code cannot be reached without running every possible combination of inputs and input states, which is impractical for real code
c) Is not correct. Poor response times for most of the expected users are difficult to determine without executing the code (i.e., by static testing), so in this situation dynamic testing could find a defect, but static testing is unlikely to find it
d) Is not correct. A review of the code by someone who is aware of the required features could detect that the required features had not been implemented in the code, and dynamic testing could also be used to determine that these required features had not been implemented

Explanation / Rationale

a) Is not correct. The test pyramid emphasizes having a larger number of tests at the lower test levels
b) Is correct. It is not true that near the top of pyramid, test automation should be more formal
c) Is not correct. Usually component testing and component integration testing are automated using API-based tools
d) Is not correct. For system testing and acceptance testing, the automated tests are typically created using GUI-based tools

Explanation / Rationale

a) Is correct. A fundamental strength that all white-box test techniques share is that the entire software implementation is taken into account during testing, which facilitates defect detection even when the software specification is vague, outdated or incomplete. This means white-box testing can find defects such as an extra feature added to the code (either accidentally or deliberately) that is not supposed to be there, which black-box testing cannot detect
b) Is not correct. The fact that the coverage can be precisely defined is not the right reason. The achieved level of coverage would have much more impact than the possibility to measure the coverage
c) Is not correct. If the software does not implement one or more requirements, white-box testing is unlikely to detect the resulting defects of omission
d) Is not correct. While this is true, this is not the right answer, because there is no connection between the capability to be used in both static testing and dynamic testing and the claim that white-box testing facilitates defect detection with poor specifications

Explanation / Rationale

a) Is not correct. The rule-oriented format includes formats like bullet point verification lists or tabulated forms of input-output mappings, explicitly showing the rules to be followed. Given/When/Then is a scenario-oriented format because it describes a scenario to be verified
b) Is correct. This is a Given/When/Then format, which is scenario-oriented
c) Is not correct. There no "product-oriented" format of acceptance criteria
d) Is not correct. There is no "process-oriented" format of acceptance criteria

Explanation / Rationale

a) Is not correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
b) Is correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
c) Is not correct. Collaborative user story writing means that all stakeholders create the user stories collaboratively, to obtain the shared vision
d) Is not correct. This is the list of properties that each user story should have, not the description of the collaboration-based approach

Explanation / Rationale

a) Is not correct. Test environment readiness is a resource availability criterion; hence it belongs to the entry criteria
b) Is not correct. This is a resource availability criterion; hence it belongs to the entry criteria
c) Is correct. Estimated defect density is a measure of diligence; hence it belongs to the exit criteria.
d) Is not correct. Requirements translated into a given format result in testable requirements; hence it belongs to the entry criteria
e) Is correct. Automation of regression tests is a completion criterion; hence it belongs to the exit criteria

Explanation / Rationale

a) Is not correct. Although it is true that the tester can implement and execute detailed test cases based on the checklist, it does not explain how this would result in increased coverage
b) Is not correct. Checklist items should not be automated. But even if they are, the automated test scripts always execute the tests in the same way, which usually does not result in increased coverage
c) Is not correct. It is true that each checklist item should be tested separately and independently. But this impacts the test execution order and does not impact the achieved coverage, and so does not result in increased coverage
d) Is correct. If the checklists are high-level, some variability in the actual testing is likely to occur, resulting in potentially greater coverage but less repeatability. If two testers follow a checklist of high-level items, each of them may use different test data, test steps, etc. This way, one tester will probably cover some areas not covered by the other tester and this will result in increased coverage

Explanation / Rationale

There are two equivalence partitions that are not yet covered, which correspond to “student discount” and “pensioner discount”.
a) Is not correct. CY – BY = 64, so these inputs correspond to the already covered “no discount” partition
b) Is correct. CY – BY = 65, so these inputs correspond to a partition that is not yet covered (“pensioner discount”)
c) Is not correct. CY – BY = –65, so these inputs correspond to the already covered “error message” partition
d) Is not correct. CY – BY = 18, so these inputs correspond to the already covered “no discount” partition
e) Is correct. CY – BY = 0, so these inputs correspond to a partition that is not yet covered (“student discount”)

Explanation / Rationale

a) Is not correct. We do not accept the risk; concrete actions are proposed
b) Is not correct. No contingency plans are proposed
c) Is correct. The proposed actions are related to testing, which is a form of risk mitigation
d) Is not correct. Risk is not transferred but mitigated

Explanation / Rationale

a) Is correct. The whole team approach promotes robust communication and collaboration between the team members
b) Is not correct. While the whole team approach prioritizes collective accountability for quality, each individual team member is still equally accountable for quality
c) Is not correct. The whole team approach is about how the team works together, with the aim of higher quality deliverables, but it does not necessarily result in faster deployment to end users
d) Is not correct. When using the whole team approach, testers work with business representatives to create acceptance tests. There is no suggestion that the approach will reduce collaboration with external business users

Explanation / Rationale

a) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
b) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
c) Is not correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach
d) Is correct. The paragraph contains information on test levels and exit criteria, which are part of the test approach

Explanation / Rationale

a) Is not correct. Planning poker can estimate effort for a user story that is already written. It does not help in understanding what should be delivered
b) Is not correct. Reviews are not a collaborative user story writing practice
c) Is not correct. Iteration planning is a project-related practice, used to plan the work, not to understand what needs to be delivered
d) Is correct. Conversation explains how the software will be used and often allows the team to define meaningful acceptance criteria, thus obtaining a shared vision of what should be delivered