Explanation / Rationale

a) Is not correct. The root cause is the distraction that the programmer experienced while programming
b) Is not correct. Accepting invalid inputs is a failure
c) Is not correct. The error is the mistaken thinking that resulted in putting the defect in the code
d) Is correct. The problem in the code is a defect

Explanation / Rationale

a) Is not correct. The test pyramid emphasizes having a larger number of tests at the lower test levels
b) Is correct. It is not true that near the top of pyramid, test automation should be more formal
c) Is not correct. Usually component testing and component integration testing are automated using API-based tools
d) Is not correct. For system testing and acceptance testing, the automated tests are typically created using GUI-based tools

Explanation / Rationale

Using the three-point estimation technique, the final estimate (E) is calculated as:

E = (a + 4*m + b) / 6,

where a is the most optimistic estimate, m is the most likely estimate, and b is the most pessimistic estimate.

Thus:
a) Is correct. In this case, the estimate for executing a single test case is:

E = (1h + 4*3h + 8h) / 6 = 3.5 hours

So, the total time needed for the tester to execute 4 test cases is:

3.5h * 4 = 14 hours

b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. In the whole-team approach, testers play a vital role by sharing their testing expertise with the team and guiding product development. They collaborate with other team members to achieve the desired quality levels and work with business representatives to create acceptance tests. Testers also partner with developers to determine the optimal test strategy and automation approaches
b) Is correct. By leveraging the diverse skill sets of each team member most effectively, the whole-team approach fosters superior team dynamics, promotes robust communication and collaboration, and generates a synergistic effect that benefits the entire project
c) Is not correct. The whole-team approach allows any team member with the requisite skills and knowledge to undertake any task, thus specialist team members are not an advantage of this approach
d) Is not correct. There is no specific guidance on the optimum size of teams using the whole-team approach, and there is no suggestion that larger teams are better

Explanation / Rationale

a) Is not correct. The book provides general guidance, and is not a formal requirements document, a specification, or a set of use cases, user stories, or business processes
b) Is not correct. While you could consider the list as a set of test charters, it more closely resembles the list of test conditions to be checked
c) Is correct. The list of user interface best practices is the list of test conditions to be systematically checked
d) Is not correct. The tests are not focused on failures that could occur, but rather on knowledge about what is important for the user, in terms of usability

Explanation / Rationale

a) Is not correct. It is often possible to use dynamic testing to cause a test object to fail in ways that could never be achieved by the users, such as by using fault injection. However, if the failure can never occur with real end users, then identifying it is not especially valuable as testing is ultimately aimed at improving the work product for the end users. Spending time testing for failures that cannot occur with real users is not an efficient use of a tester’s time
b) Is not correct. Static testing in the form of static analysis is used by developers to identify defects in their program code earlier than can be achieved through dynamic testing. Note, however, that static testing (and static analysis) is used to detect defects, not failures, which are found by dynamic testing. Thus it is the use of the term ‘failures’ that makes this an incorrect option
c) Is not correct. Static analysis directly detects anomalies in code, which may be defects, and this is normally for the developer, not the customer. The provision of evidence for release by the use of static analysis of elements that provide no output is nonsense
d) Is correct. Reviews are a form of static testing that can be applied from the very start of the software development lifecycle and are used to find defects that can be removed before subsequent development activities waste effort on faulty requirements. If the defects are not detected and removed early on, then when the defect is found derived work products, such as the design and code, will need to be changed as they were based on faulty requirements

Explanation / Rationale

a) Is not correct. Traceability is the relationship between two or more work products, not between different versions of the same work product
b) Is not correct. Maintenance testing is about testing changes; it is not related closely to versioning
c) Is correct. To support testing, configuration management may involve the version control of all test items
d) Is not correct. Requirements engineering is the elicitation, documentation, and management of requirements; it is not closely related to test script versioning

Explanation / Rationale

a) Is not correct. Validating that documented requirements are met is incorrect as validation is concerned with meeting user requirements and expectations, while verification is concerned with meeting specified requirements, so this would be correct if we replaced ‘validating’ with ‘verifying’
b) Is correct. Causing failures and identifying defects is probably the most common objective of dynamic testing
c) Is not correct. Initiating errors and identifying root causes is incorrect because testers do not initiate errors, they try to cause failures. Errors are typically made by developers (and cannot really be initiated) and result in defects, which testers attempt to identify either directly through static testing or indirectly through failures with dynamic testing. Identifying root causes is useful but is part of debugging, which is a separate activity to testing
d) Is not correct. Verifying the test object meets user expectations is incorrect as verification is concerned with checking specified (documented) requirements are met, while validation is concerned with meeting user requirements and expectations, so this would be correct if we replaced ‘verifying’ with ‘validating’

Explanation / Rationale

a) Is not correct. In exploratory testing, test cases are usually created during the exploratory testing session, alongside test analysis, test implementation and test execution
b) Is not correct. In exploratory testing, tests are simultaneously designed, executed, and evaluated while the tester learns about the test object
c) Is not correct. Exploratory testing results depend heavily on the tester’s experience, so even if the results of exploratory testing can be used as a predictor of risk and used to assess whether there will be fewer or more defects, for example, compared to the previous exploratory testing session, they are not a good example of reliable defect prediction models that can predict the number of remaining defects
d) Is correct. During exploratory testing, the testers can use any techniques that they find useful

Explanation / Rationale

“Small garden” and “large garden” can go only with “ground floor”, so we need two test cases with “ground floor” which cover these two “garden type” partitions.
We need two more test cases to cover the two other “floor” partitions and a remaining ”garden type” partition of “no garden”.
We need a total of four test cases:

TC1 (ground floor, small garden)
TC2 (ground floor, large garden)
TC3 (first floor, no garden)
TC4 (second or higher floor, no garden)

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. We want to check that Special users have the rights of Regular users, so we need to test access rights for a Special user, not for a Regular user
b) Is not correct. We want to check that Special users have the rights of Regular users, so we need to test access rights for a Special user, not for a Regular user
c) Is not correct. There is no floor 5 described in the acceptance criteria. The test cases should not extend the scope of the user story. But even if we would like to perform negative testing, this test is not directly related to AC3
d) Is correct. This way we can check if a Special user can access floors which are accessible to a Regular user

Explanation / Rationale

According to the dependencies, SEARCH tests must be executed first, then VIEW tests, then ADD tests and, at the end, ORDER tests. Within each of these groups the order is determined by the priorities of the test cases.
So, TC1 must be executed first, then TC2, then TC4 followed by TC3, and then TC5 as the last one.
So, the ordering is: TC1, TC2, TC4, TC3, TC5.
Thus:
a) Is correct. TC3 will be the fourth test case executed
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Dynamic testing does cause failures (from which defects can then be located and fixed). However, debugging is concerned with locating defects and fixing these defects. Therefore, debugging does not fix failures
b) Is not correct. Both testing and debugging contribute to improving the quality of the test object, so should really both be considered positively. Debugging is generally considered to be a positive activity as it is fixing something. Dynamic testing does involve intentionally causing the test object to fail, which is why some people consider it a negative activity, but that is a very narrow view (and not one typically held by testers). Both positive and negative test cases are possible. Positive test cases check that the test object correctly performs what it is supposed to do, while negative testing checks that the test object does not do what it is not supposed to do
c) Is correct. Testing determines that defects exist either directly through observation of the defect in reviews (or by a tool in static analysis), or indirectly by causing a failure in dynamic testing. Debugging is a separate activity from testing (normally performed by developers) and is concerned with locating defects (only for dynamic testing) and fixing the defects
d) Is not correct. The causes of defects are typically human errors. Testing finds defects either directly through static testing, or indirectly by causing failures in dynamic testing, and debugging fixes defects. So, testing does not find the cause of defects and debugging does not fix the causes of defects

Explanation / Rationale
a) Is not correct. Retrospectives are used to capture lessons learned and to improve the development and testing process, not to document the acceptance criteria
b) Is correct. This is the standard way to document acceptance criteria
c) Is not correct. Verbal communication does not allow to physically document the acceptance criteria as part of a user story (”card” aspect in the 3C’s model)
d) Is not correct. Acceptance criteria are related to a user story, not a test plan. Also, acceptance criteria are the conditions that have to be fulfilled to decide if the user story is complete. Risks are not such conditions

Explanation / Rationale

a) Is not correct. The miscalculation of bonuses is a failure by the system, not a defect
b) Is not correct. The system not suitably supporting disabled users is a failure which eventually results in a fine, but the fine itself is not a failure (it appears to be the correct functioning of the regulatory system)
c) Is correct. The error is made by the programmer and this mistake is caused by them working under severe time pressure, which is the root cause of the subsequent defect
d) Is not correct. The poor design of the user interface, which does not suitably address disabled users, is a design defect caused by the designer error. Thus the design of the user interface includes a design defect not a designer error

Explanation / Rationale

i. Is true. The SDLC has an influence on the test process
ii. Is false. The number of defects detected in previous projects may have some influence, but this is not as significant as i, iii and iv
iii. Is true. The identified product risks are one of the most important factors influencing the test process
iv. Is true. Regulatory requirements are important factors influencing the test process
v. Is false. The test environment has no significant influence on the test process

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

Exploratory testing is useful when there are few or inadequate specifications or there is significant time pressure on the testing. Exploratory testing is also useful to complement other more formal test techniques. Exploratory testing will be more effective if the tester is experienced, has domain knowledge and has a high degree of essential skills, like analytical skills, curiosity and creativeness.

Thus:
a) Is correct. Exploratory testing is useful when there are few or inadequate specifications or there is significant time pressure on the testing
b) Is not correct. Exploratory testing is not a black-box test technique
c) Is not correct. Exploratory testing is useful when the specifications are poorly written
d) Is not correct. Programming skills have nothing to do with exploratory testing in principle
e) Is correct. Exploratory testing will be more effective if the tester is experienced, has domain knowledge and has a high degree of essential skills, like analytical skills, curiosity and creativeness

Explanation / Rationale

a) Is not correct. The detection of additional high-severity defects would be a benefit of test automation, rather than a risk
b) Is not correct. The provision of measures that are too complicated for humans to derive themselves is normally considered to be a benefit of test automation
c) Is correct. If the test automation is incompatible with the development platform, then it will not be able to integrate them, and, for instance, pass test inputs to the test object and receive test results from the test object
d) Is not correct. Substantially reduced test execution times would normally be considered a benefit that is provided by test automation

Explanation / Rationale

a) Is correct. Performing only black-box testing does not provide a measure of actual code coverage. White-box coverage measures provide an objective measurement of coverage and provide the necessary information to allow additional tests to be generated to increase this coverage, and subsequently increase confidence in the code
b) Is not correct. This statement is correct, but it has nothing to do with black-box testing
c) Is not correct. In general there are no subsumes relationships between white-box and black-box techniques
d) Is not correct. White-box techniques are used to design tests based on the test object itself, while black-box techniques are used to design tests based on the specification. Therefore, there is no relation between coverage items derived from these two types of techniques

Explanation / Rationale

Only third-party executable code cannot be reviewed.
Thus:
a) Is not correct
b) Is not correct
c) It is correct
d) Is not correct

Explanation / Rationale

Considering each of the listed testware, and the test activity that produces it:

i. The test completion report is an output of the test completion activity
ii. Data held in a database used for test inputs and expected results is the test data - output of test implementation activity
iii. The list of elements needed to build the test environment is the test environment requirements - output of test design activity.
iv. Documented sequences of test cases in execution order are the test procedures - output of test implementation activity
v. Test cases - output of test design activity

Test implementation produces the following outputs: test procedures (iv), automated test scripts, test suites, test data (ii), test execution schedule, and test environment elements such as stubs, drivers, simulators, and service virtualizations.

Thus:
a) Is correct. Items ii and iv in the list are produced as a result of test implementation
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Practices involved in shift-left testing are aimed at implementing more testing activities in the early phases of the development life cycle, portraying the SDLC as moving from left to right. There is no such thing as the left-hand side of the test process
b) Is correct. Shift-left emphasizes the importance of starting testing earlier in the software development lifecycle (SDLC). Implementing shift-left testing necessitates additional training, and increased effort and costs during the early stages of the SDLC, nevertheless, overall savings should be higher
c) Is not correct. Although automated component tests and component integration tests for regression testing are generally valuable, the creation of these tests is normally the responsibility of the developers, and if a continuous integration/continuous delivery (CI/CD) approach is followed, then these tests will have been submitted with the code. In some situations the tester may automate tests for regression testing, and sometimes even for component tests and component integration tests, however this is not part of a ‘shift-left’ approach which moves testing earlier in the SDLC
d) Is not correct. Training testers to perform tasks early in the SDLC would support a shift-left approach by emphasizing the importance of starting testing earlier in the SDLC. However, automating more test activities to be performed later in the SDLC is not part of a ‘shift-left’ approach

Explanation / Rationale

Considering the attributes:

• Specified for walkthroughs, technical reviews, and inspections; thus, the reviews being performed cannot be informal reviews
• The purpose of evaluating quality is one of the most important objectives of a walkthrough
• This is not allowed for inspections and is typically not done in technical reviews. A moderator is needed in walkthroughs and is allowed for informal reviews
• All types of reviews can include individual preparation (even informal reviews)
• All types of reviews can produce a review report, although informal reviews do not require documentation

Thus:
a) Is not correct
b) Is correct
c) Is not correct
d) Is not correct

Explanation / Rationale

The ‘absence-of-defects fallacy’ is concerned with the idea that ensuring correctness in accordance with the requirements (i.e., verifying the absence of implementation defects) does not guarantee user satisfaction with the system. To address this it is also necessary to validate that the system meets users' needs and expectations, fulfills business objectives, and outperforms competing systems.
a) Is not correct. The ‘testing shows the presence, not the absence of defects’ principle explains that while testing can detect the existence of defects in the test object, it is not possible to demonstrate that there are no defects and, therefore, guarantee its correctness. Therefore, explaining that it is not possible for testing to show the absence of defects would partially address this principle, not the ‘absence-of-defects’ fallacy
b) Is correct. By supporting the end user to perform acceptance testing it should be possible to validate that the system meets users' needs and expectations
c) Is not correct. It is not possible to ensure that no implementation defects remain in the delivered system as the ‘testing shows the presence, not the absence of defects’ principle explains that while testing can detect the existence of defects in the test object, it is not possible to demonstrate that there are no defects and, therefore, guarantee its correctness
d) Is not correct. Modifying tests that cause no failures to ensure few defects remain is one way to address the ‘tests wear out’ principle. This principle is concerned with the idea that repeating identical tests on unaltered code is unlikely to uncover novel defects and therefore, modifying tests may be essential. This will not validate that the system meets users' needs and expectations

Explanation / Rationale

Considering:

• Usability testing is in Q3 (1 – C)
• Component testing is in Q1 (2 – A)
• Functional testing is in Q2 (3 – B)
• Reliability testing is in Q4 (4 – D)

Thus:
a) Is correct
b) Is not correct
c) Is not correct
d) Is not correct

Explanation / Rationale

a) Is not correct. Estimating the test effort is part of test planning
b) Is correct. This is an example of defining test conditions which is a part of test analysis
c) Is not correct. Using test techniques to derive coverage items is a part of test design
d) Is not correct. Reporting defects found during dynamic testing is a part of test execution

Explanation / Rationale

a) Is correct. A fundamental strength that all white-box test techniques share is that the entire software implementation is taken into account during testing, which facilitates defect detection even when the software specification is vague, outdated or incomplete. This means white-box testing can find defects such as an extra feature added to the code (either accidentally or deliberately) that is not supposed to be there, which black-box testing cannot detect
b) Is not correct. The fact that the coverage can be precisely defined is not the right reason. The achieved level of coverage would have much more impact than the possibility to measure the coverage
c) Is not correct. If the software does not implement one or more requirements, white-box testing is unlikely to detect the resulting defects of omission
d) Is not correct. While this is true, this is not the right answer, because there is no connection between the capability to be used in both static testing and dynamic testing and the claim that white-box testing facilitates defect detection with poor specifications

Explanation / Rationale

Let us refer to the transitions with E1, …, E5 as in the picture. The variable N denotes the number of elements currently stored. Each “Add” event increases it by 1, and each “Remove” event decreases it by 1. Notice, that when the “Add” event occurs while being in the NOT FULL state, the state changes to FULL only if N=2. If N<2, the system stays in the NOT FULL state. If N=0, no “Remove” action is possible. Similarly, if N=3, no “Add” action is possible.

Test a) can be written as E1, E3, E3, E2, E4 (so covers 4 out of 5 valid transitions, achieving 80% valid transitions coverage).
Test b) is infeasible, because after the first three “Add” actions the system is in the FULL state and there is no valid transition going from FULL triggered by the “Add” event. After the first three transitions only 60% of valid transitions coverage is achieved.
Test c) can be written as E1, E2, E4, E5, E3 (so covers 5 out of 5 valid transitions, achieving 100% valid transitions coverage).
Test d) can be written as E1, E2, E4, E5, E4 (so covers 4 out of 5 valid transitions, achieving 80% valid transitions coverage).

Thus:
a) Is not correct
b) Is not correct
c) Is correct
d) Is not correct

Explanation / Rationale

a) Is not correct. The combination (T, T, F) does not match any rule. This is an example of omission, not a contradiction
b) Is not correct. The combination (T, F, T) matches only one column, R2, so there is no contradiction
c) Is not correct. Both combinations (T, T, T) and (F, T, T) match only one column, R1, so there is no contradiction
d) Is correct. The combination (F, F, F) matches both R2 and R3, but R2 and R3 have different actions, so this shows a contradiction between R2 and R3.

Explanation / Rationale

a) Is correct. Checking that the sort function puts the elements of the list or array in ascending order is evaluating the functional correctness of the sort function, which is part of functional testing
b) Is not correct. Assessing whether the sort function meets its non-functional requirement to complete within one second is part of testing its performance efficiency, which is part of non-functional testing
c) Is not correct. Evaluating the ease with which the sort function can be modified from sorting ascending to sorting descending is testing its modifiability, a form of non-functional maintainability testing, which is part of non-functional testing
d) Is not correct. Assessing that the sort function still functions correctly when moved from a 32-bit to a 64-bit architecture is testing its adaptability, a form of portability testing, which is part of non-functional testing

Explanation / Rationale

The equivalence partitions are: {…, 99, 100}, {101, 102, …, 198, 199}, {200, 201, …}.
Thus, there are 4 boundary values, which are: 100, 101, 199 and 200.
In 2-value BVA, for each boundary value there are two coverage items (the boundary value and its closest neighbor belonging to the adjacent partition). As the closest neighbors are also boundary values in the adjacent partition, then there are just four coverage items.

Thus:
a) Is not correct. Only 100 and 200 are valid coverage items for 2-value BVA, so we achieve 50% coverage
b) Is not correct. Only 100 and 200 are valid coverage items for 2-value BVA, so we achieve 50% coverage
c) Is not correct. Only 100 and 101 are valid coverage items for 2-value BVA, so we achieve 50% coverage
d) Is correct. 101, 199 and 200 are valid coverage items for 2-value BVA, so we achieve 75% coverage

Explanation / Rationale

a) Is not correct. Scope creep is an example of a project risk related to technical issues
b) Is correct. Poor architecture is an example of a product risk since it refers to a product characteristic
c) Is not correct. Cost-cutting is an example of a project risk, related to organizational issues
d) Is not correct. Poor tool support is an example of a project risk related to technical issues
e) Is correct. Response time too long is an example of a product risk since it refers to a product characteristic

Explanation / Rationale

a) Is not correct. Although it is correct to say that in Agile software development, some of the test management tasks may be handled by the Agile team itself, the testing role is not primarily the responsibility of a single individual from outside the team. Instead the testing is more likely to be performed by various team members following the whole-team approach
b) Is not correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion. So, although this statement is partially correct, it is wrong to say that the testing role is primarily responsible for test monitoring and control
c) Is correct. In Agile software development, some of the test management tasks may be handled by the Agile team itself. However, for test activities that span multiple teams within an organization, test managers outside of the development team may perform these tasks
d) Is not correct. The test management role primarily involves activities related to test planning, test monitoring and control, and test completion, while the testing role is primarily responsible for the technical and engineering aspects of testing, such as test analysis, test design, test implementation, and test execution. Thus the test management role is not normally responsible for test analysis and test design, although it is correct to say that the testing role is primarily responsible for test implementation and execution

Explanation / Rationale

a) Is not correct. Finding and fixing defects in the test object is not a typical test objective as although identifying defects is an objective of testing, fixing defects is not a testing activity
b) Is not correct. Maintaining effective communications with developers is not a typical test objective as although it is useful in achieving other objectives of testing, such as providing stakeholders with information that enables them to make informed decisions, it is not a primary reason for performing testing
c) Is not correct. Validating that legal requirements have been met is not a typical test objective because validation is concerned with checking whether the system meets users’ and other stakeholders’ needs in its operational environment. Checking that legal requirements have been met is a form of verification
d) Is correct. Building confidence in the quality of the test object is achieved by executing tests that pass

Explanation / Rationale

a) Is not correct. Adequate time for individuals is a success factor
b) Is not correct. Splitting work products into small adequate parts is a success factor
c) Is not correct. Avoiding behaviors that might indicate boredom, exasperation, etc. is a success factor
d) Is correct. During reviews one can find defects, not failures

Explanation / Rationale

a) Is not correct. Test execution and coverage tools facilitate the automated execution of test cases and the measurement of the coverage achieved by running those test cases. However, these tools do not help with the organization of defects and configuration management
b) Is not correct. Test design and implementation tools facilitate the generation of test cases, test data and test procedures, but they do not help with the organization of defects and configuration management
c) Is not correct. Defect management tools are used to manage defects but are not testing tools and are not used to organize test cases or configuration management
d) Is correct. Test management tools increase the test process efficiency by facilitating the management of the software development lifecycle (SDLC), requirements, tests, defects, and configuration management

Explanation / Rationale

a) Is not correct. Most work products can be examined using some form of static testing, and a contract must be interpretable by humans and so could be reviewed, which is a form of static testing
b) Is not correct. Most work products can be examined using some form of static testing, and a test plan must be interpretable by humans and so could be reviewed, which is a form of static testing
c) Is correct. Most work products can be examined using some form of static testing; however it is not suitable for work products that are too complex for human interpretation and should not be analyzed by tools, and encrypted code is too complex for humans and if it is properly encrypted it will not be analyzable by most tools
d) Is not correct. Most work products can be examined using some form of static testing, and a test charter must be interpretable by humans and so could be reviewed, which is a form of static testing

Explanation / Rationale

a) Is correct. This is done by the testers
b) Is not correct. The product backlog is built and maintained by the product owner
c) Is not correct. This is done by the development team
d) Is not correct. This is a managerial role
e) Is correct. This is done by the testers

Explanation / Rationale

Given the following description of test analysis:
To identify the features that require testing, the test basis is analyzed and defined as test conditions, which are then prioritized along with related risks. The systematic identification of test conditions as coverage items often involves using test techniques both during test analysis and as part of the test design activity.
From the above description, it can be seen that test techniques are often used in the test analysis and test design activities. Boundary value analysis and equivalence partitioning are test techniques.
a) Is not correct. Test implementation is not likely to involve the use of test techniques as it is mostly concerned with assembling test cases into test procedures, while test techniques create test cases
b) Is correct. Test design is likely to involve the use of test techniques to create test cases from test conditions and coverage items
c) Is not correct. Test execution is not likely to involve the use of test techniques as it is mostly concerned with executing test procedures (and so test cases), while test techniques create test cases
d) Is not correct. Test monitoring is not likely to involve the use of test techniques. Test monitoring is mostly concerned with ongoing checks to ensure the plan is being followed, while test techniques create test cases
e) Is correct. Test analysis is likely to involve the use of test techniques to identify test conditions

Explanation / Rationale

a) Is not correct. Assuming that testers could check the ease of changing the currency exchange system then it would be done by maintainability testing rather than maintenance testing, so this is not a trigger for maintenance testing
b) Is correct. A system modification (such as a fix or enhancement) is an example of a trigger for maintenance testing. The removal of the refund option of the currency exchange system was a fix that would lead to maintenance testing
c) Is not correct. If the agile team has started developing a user story that adds a new customer loyalty feature to the currency exchange system, then this will result in them testing the new feature, and then they would perform regression testing. No maintenance testing is required in this situation
d) Is not correct. Reconfiguration of the currency exchange system to support both the local language and English currency transactions is not a system modification, a change to the operational environment, or a system retirement, which are the three triggers for maintenance testing